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SpringHill Suites Phoenix Chandler/Fashion Center
Ranked #19 of 31 Hotels in Chandler
Certificate of Excellence
Benicia, California
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Good hotel”
4 of 5 stars Reviewed March 20, 2013

Stayed here for spring training. It was a bit far from the Giant's stadium (about a 30 min drive), but it is much closer to some of the other stadiums. The room was clean, had a refrigerator, microwave, desk and sitting area. The placement of the TV was a bit odd. It was on a swivel so it could be used in either the sitting area or the bed. While lying on my side of the bed it was a bit difficult to see the TV. Also the bed was hard, but that wasn't that big of a deal to me.

Breakfast was pretty much as expected- had hot food- varied a little day to day but always had eggs, muffins, juice, milk, make your own waffles and toast. Breakfast area was very crowded, hard to find a seat when we got there later in breakfast service but they were always quick to refill items that were running out. Overall I would recommend this hotel.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank heatherm222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, April 5, 2013
Thank your taking the time and giving our hotel a review. I am so happy you enjoyed your stay with us and were able to watch some spring training games while you were in the Chandler area. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

150 reviews from our community

Traveler rating
    65
    46
    29
    3
    7
See reviews for
46
30
9
51
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Fort Collins, Colorado
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 28, 2013

We made the reservation during the snow bird season, which is not the best idea. Everyone else is in Arizona at the same time.

The motel had great staff. They were helpful and professional. The motel was very clean and well designed. The rooms were very roomy and comfortable with a refrigerator and a microwave. Everything worked as advertised.

The location of the motel is very convenient to the highway, shopping center across the road, and restaurants.

This was our first time staying here. We would probably stay here again if need be. We would try to avoid the snow bird season. We did enjoy the warm weather and it was worth it.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Frank M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, March 4, 2013
Thank you for your review. Snowbird season is a very busy season for us since the weather is so nice. I will be sure to pass this along to our staff that you really enjoyed your stay. We hope to see you back next time you are in Chandler, AZ.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 25, 2013 via mobile

From the managers to the breakfast care takers this hotel staff went out of their way to make each and every guest feel taken care of. This hotel was very well maintained inside and out. We will be back!!!

  • Stayed January 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mackma06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, January 28, 2013
Thank you for your review. We are so happy you enjoyed your stay here at the Springhill Suites Phoenix Chandler Fashion Center. We look forward to seeing you next time you are back in Chandler, AZ.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gladstone, Michigan, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 19, 2013

Very nice all around, although right next to a major and busy road, nights are quiet. Rooms are large and updated. Enjoyed the breakfast, well stocked with a large assortment of items.

Staff was great, and friendly. Even had one of the managers clear our plates from the breakfast table and chatted with us awhile.

Nice location, nice neighborhood, like others have said a large shopping center is right next door, gas stations are close, restaurants are close, easy in and easy out.

I'd stay here again for sure, the value was excellent, rooms clean.

On our last night a group of high school students were in town for a trip, and they were kind of loud. But when I was in high school I was the same way and they never affected our sleep. We were on vacation so a little laughter didn't bug us, but if you were in town on important business the 3rd floor might be your best bet (we were on floor two).

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, January 23, 2013
Thank you for your review. I am so glad you enjoyed breakfast and our friendly staff as well as the close proximity we are to the Chandler Fashion Mall. We are happy to hear you enjoyed your stay and we look forward to seeing you next time you are back in Chandler, AZ.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kitchener, Canada
Level Contributor
132 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed January 5, 2013

This is a nice hotel right across the road from a large shopping centre. The rooms sleep up to six but really are only comfortable for 3-4 people as there is very little division between "rooms". The breakfast was minimal but met our needs. The staff at the hotel were very helpful and accommodating.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TravelGirl181747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, January 17, 2013
Thank you for your review. We are happy to hear you enjoyed your stay and we hope to see you next time your back in Chandler, AZ.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sierra Vista, Arizona
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 24, 2012

We had two teams go up and stay a weekend. They were more than accommodating. On Sunday breakfast was to be served at 7am. We had to be of the field by 7am so they oppened up breakfast at 6 am for us. When I went down to breakfast 5 minutes to 6 everything was ready. We could not have been happier. The rooms were clean and all the staff was more than polite.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Dana Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KMFREEMAN, Owner at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, November 5, 2012
Thank you so much for your wonderful feedback for our property and our staff! We truly value all of our guests and always want to ensure that they have a wonderful experience when staying with us in Chandler! Please let us know if there is anything further we can assist you with and we look forward to having you with us again when visiting in Chandler!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso
Level Contributor
100 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed September 26, 2012

Just got the room at the last minute online, so I had no idea what I was getting. The place is a very nice hotel. From the check-in staff to the minute I left, it was perfect! The staff genuinely cares about your stay. When I walked in too late for the morning breakfast to get a bagel, the management and staff seemed apologetic that they had shut things down. They tried very hard to talk me into re-setting things up for me---I declined, but it was the thought that counts. I even overheard the morning meeting--"what can we do to make the guest expierience better". It was as though I was at "hotel disneyland". The rooms were Huge,,and very clean. I really cannot find a fault with this hotel. I'd have to say the level of professionalism and service is about the best I've ever experienced. The facilities and room were top notch--and all at a great price!--really can't go wrong here!

  • Stayed September 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Phoenix Chandler/Fashion Center

Property: SpringHill Suites Phoenix Chandler/Fashion Center
Address: 225 N Metro Blvd, Chandler, AZ 85226-3194
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Chandler
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Phoenix Chandler/Fashion Center 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Springhill Suites Phoenix Chandler/Fashion Hotel Chandler
Springhill Suites Chandler

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