I was disappointed with my stay at the Raddison. The room was nice and the location of the hotel was great, but the smell of the room made the overall experience disappointing. From the moment we walked into our room it smelled like an old, dirty toilet. I thought maybe the smell would go away after awhile, but it never did. When we went out for the evening it smelled the same way in the hallways leading me to think that they have backed up sewer lines (same kind of smell). We ended up checking out of the hotel early instead of sleeping in because we could not stand the smell any longer.
I unfortunately will not be staying at this hotel again. The customer service was not that great; just average service. Not what I would expect from the Raddison. Upon checking out staff did not ask if we enjoyed our stay or anything of that sort.
If I choose to stay in this area again I will stay at one of the other hotels/motels adjacent to them for a cheaper price.
- Official Description (provided by the hotel):
- The Chandler Southgate Hotel sits in the beautiful and growing southeast area of the Valley of the Sun. At our Chandler, AZ hotel, guests enjoy proximity to Phoenix-Sky Harbor International Airport (PHX) and easy access to Phoenix, Tempe & Mesa. The Chandler Southgate Hotel is also just a short drive from Chandler Fashion Center Mall, Wild Horse Motorsports (Firebird Raceway), Polar Ice Arena, Bob Bondurant School of Driving, Wild Horse Pass Casino and renowned Rawhide Western Town. These venues offer shopping, a multitude of eateries, movies and special events. Business travelers find our Chandler hotel near Intel, Honeywell, Verizon Wireless, Microchip, Freescale and Bank of America, among other widely known businesses in the Chandler area. Historic downtown Chandler is approximately seven miles away, offering eclectic dining, shopping and galleries. Our Phoenix area hotel offers spacious and stylish guest rooms, warm hospitality and an inviting atmosphere with superior service. ... more less
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- Also Known As:
- Radisson Hotel Phoenix Chandler
- Radisson Chandler
- Chandler Radisson