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“Would stay here again”

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Hampton Inn & Suites Phoenix Chandler Fashion Center
Ranked #3 of 33 Hotels in Chandler
Certificate of Excellence
GreenLeadersBronze level
Reviewed April 30, 2013

This Hampton was surprisingly great. The online reviews were accurate. Everyone we encountered that worked there was kind, helpful and just positive. The room was clean, and the beds were comfy. It was great having a fridge and a microwave. We would definitely stay here again when in the area.

  • Stayed: April 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank Marla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this reviewResponded May 2, 2013

Thank you so much for taking the time to write a review for us! We appreciate your feedback.

We are happy to hear that the team took such good care of you! We strive to exceed your expectations and we are delighted that we were able to achieve this. I will be sure to share your positive comments with the entire team.

We look forward to seeing you back again soon!

Warm Regards,

Savannah Boyles
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (847)
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632 - 638 of 847 reviews

Reviewed April 29, 2013

We returned for a stay of 8 nights. The room (I recommend the 2 Queen Suite) was very nice and comfortable. The staff at the front desk has changed and is not as welcoming and efficient as in the past. The staff in the kitchen has also changed and is not as customer focused as before. One plus is that the hotel now offers a complimentry copy of the Wall Street Journal in addition to USA Today. The negative this trip was the room was not serviced on the last day of our stay and we did not return until 9 PM. The front desk apologized when notified but there was a process faliure and we not pleased as a clean room is expected daily.

Room Tip: Higher floors have less potential for noise from the above room-we had kids above us that were very...
  • Stayed: April 2013, traveled with family
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Thank Bill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this reviewResponded April 30, 2013

Thank you for taking the time to write a review for us! We appreciate and value your feedback.

I apologize that this stay was not as good as your past stays and that the team was not as welcoming as in the past. I will be sure to share your comments with the entire team to ensure that we offer the same service all the time. I will also follow up with our housekeeping team about the issues you had with your room not being serviced. This is not to our standards and we hope you will accept our apologies. We hope you will give us another chance in the future.

Thank you for choosing to stay with us!

Warm Regards,

Savannah Boyles
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2013

This hotel was truly amazing! So beautiful and everything you will need. Also, the breakfast is super - very well prepared and delicious!! The property is beautifully manicured. Really enjoyed the fresh water with limes at the front desk!!!

  • Stayed: April 2013, traveled with friends
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Review collected in partnership with Hampton
Thank Pamela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this reviewResponded April 26, 2013

Thank you for taking the time to write such a positive review for our hotel! We appreciate and value your feedback.

We are delighted to hear that you enjoyed your stay and that the breakfast was to your liking. We are also happy to hear that you enjoyed the property. We hope to see you back again soon!

Warm Regards,

Savannah Boyles
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2013

This hotel looks very new and is located in what seems to be a rather new expansion of Chandler. It is 20 minute away from the airport and the traffic to and from it is not very bad even at rush hour. It is pretty close to the Fashion Center Chandler mall although not within walking distance. The near surroundings include a very nice park. It includes self parking and it is large enough. The breakfast included is buffet style, and is varied enough to acommodate different tastes. The internet connection included in the room is good.

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Hampton
Thank Daniela G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this reviewResponded April 26, 2013

Thank you for taking the time to write a review for us! We appreciate and value your feedback.

We are happy to hear that you enjoyed your stay and that the location of the property met your needs.

We hope you will choose to stay with us again in the future.

Thank you for choosing to stay with us!

Warm Regards,

Savannah Boyles
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2013

Great hotel. Excellent breakfast and pool. We loved all the little touches that the staff provided during our stay. For example, they had a variety of coffee creamer at breakfast. They made fresh cookies and lemonade in the afternoon. The housekeepers even folded the kids blankets and placed their teddy bears on the pillows. The rooms were very clean. The beds very comfortable. The halls quiet! No slamming of doors from other guests. This hotel is also very convient to Loop 101 and 202 and lots of dining and shopping!

  • Stayed: April 2013, traveled with family
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Thank Jennifer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this reviewResponded April 16, 2013

Thank you for choosing to stay with us! Thank you for taking the time to write a review for us as well. We appreciate and value your feedback.

We are delighted to hear that you enjoyed you stay and that the team took such good care of you. I will be sure to pass your positive comments along to the team especially housekeeping so that they know they did a great job! We are happy to hear that breakfast and pool were to your liking as well. We hope you will choose to stay with us again in the future.

Thank you again for choosing to stay with us!

Warm Regards,

Savannah Boyles
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2013

My family and I stayed at this hotel for only one night on 03/12/13. I only have great things to say about this property.

Upon check in, the desk staff were wonderful and very attentive. I had requested a top floor and was given one. The room itself along with the entire property was very well maintained and clean. The only think I would recommend is if you dont want to be woken up early put the do not disturb sign out the night before. Housecleaning knocked on the door around 8:00 AM.

The hot breakfast that was included in our room was good with a choice of eggs, sausage, waffles, oatmeal ect.

I would stay at this property again as I said there is no neg's :)

  • Stayed: March 2013, traveled with family
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1  Thank Amarquez2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this reviewResponded April 16, 2013

Thank you for taking the time to write a review for us! We appreciate and value your feedback.

We are happy to hear that you enjoyed your stay with us! I am glad to hear that the team took good care of you. I will be sure to let them know they did a great job. I am also delighted to hear that you enjoyed breakfast. We hope you will choose to stay with us again in the future!

Thank you for choosing to stay with us!

Warm Regards,

Savannah Boyles
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2013

This is a nice newer hotel near Chandler Fashion Mall. The breakfast is really good with quite a good selection and some healthy options. The pool is nice and was not busy at all during the week. Housekeeping was also very good. Nice touches such as lime infused water, fresh baked cookies and popcorn in the lobby.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Calgary149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this reviewResponded April 16, 2013

Thank you for taking the time to write a review for us! We appreciate and value your feedback.

We are happy to hear that you enjoyed your stay! We are delighted that the breakfast and amenities of the hotel were to your liking. I will be sure to pass on your positive comments to housekeeping to let them know they did a good job. We hope you will be back to see us in the future.

Thank you again for choosing to stay with us!

Warm Regards,

Savannah Boyles
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Phoenix Chandler Fashion Center

Address: 1231 S Spectrum Blvd, Chandler, AZ 85286-8412
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Chandler
#1 Family Hotel in Chandler
#1 Romantic Hotel in Chandler
#2 Best Value Hotel in Chandler
#4 Green Hotel in Chandler
Price Range: $87 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Phoenix Chandler Fashion Center 2.5*
Number of rooms: 153
Official Description (provided by the hotel):
The Hampton Inn & Suites Phoenix Chandler/Fashion Center is less than one mile from the Chandler Fashion Center Mall. The upscale shopping destination is perfect for picking up a few souvenirs or a brand new wardrobe! Continue your shopping excursion on Roosevelt Row in hip and trendy downtown Phoenix. ... more   less 
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Also Known As:
Hampton Inn And Suites Phoenix Chandler Fashion Center
Hampton Inn & Suites Phoenix Chandler Fashion Hotel Chandler

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