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“Fantastic hotel, overlooking the Firebird Int'l Raceway”

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Wild Horse Pass Hotel & Casino
Ranked #13 of 34 Hotels in Chandler
Reviewed January 27, 2011

We are booking an event at the Firebird Raceway in Chandler AZ and were considering using this hotel as our event hotel. We booked two king rooms for one night to check out the hotel. Wow!! What a beautiful hotel. Wonderfully decorated rooms, lobby, lounges, etc. The casino is small but very nice with a separate non smoking section and there are plenty of choices for food. We ate at the 24/7 Cafe for lunch and breakfast and it was good. Also ate at the Chinese restaurant (Ling and Louis I think) for dinner, which was excellent. Great pool area and spa with tons of chaise lounges. We will definitely be using this hotel for our event. The people were unfailingly polite and helpful as well, even though the hotel was very full with some sort of college football tournament going on nearby. We needed an early check-in since one of our party had gotten sick and needed to lie down, and they let us have the room at 12:30 instead of the normal 4:00 check in. A must stay hotel!

  • Stayed: January 2011, traveled on business
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1  Thank fnrtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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546 - 552 of 615 reviews

Reviewed January 19, 2011

We had our wedding and small reception/party at Wild Horse Pass Casino and Hotel 12-30-2010 and it was amazing! The service we received from every employee was stellar! Our rooms were fabulous; room service was prompt and offered delicious food; the restaurants were outstanding; the bars and cocktail lounges had excellent service and tasty beverages, the band was really good and fun to dance to; the casino was fun'; the casino also had scented air, smelled very nice (not a lot of cigarette smoke); and the property itself was beautiful.

  • Stayed: December 2010, traveled as a couple
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Thank TarzanandJoan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2011

We found the facility, personnel and location perfect.
Everyone we met went out of their way to make us comfortable.
Our room was clean and nicely furnished and the food was high
quality. Could not have asked for more! We plan to revisit soon.

  • Stayed: January 2011, traveled as a couple
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Thank Mereloon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2011

Everyone was so friendly and professional from the bell man, to the front desk, to the Concierge, the spa and Kai Restaurant. My stay with the Hotel started with an inviting email from Adriene Sessa in Concierge who met all of our needs before we arrived. Both her and Tom were just as awesome in person and continued to take care of our needs throughout the stay and even followed up with us afterward. The spa was an amazing experience and dinner at Kai was to the tens. I would recommend the hotel to anyone and we will be back soon. Thank you!

Stayed: December 2010, traveled with family
Thank abork12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2010

New, beautifully appointed rooms, though the standard rooms are very small. Food in the 24 hour cafe is delicious and the casino has a food court that is both delicious and reasonable. Stay away from the casino - high overhead costs mean tight machines. Ask concierge for discount coupons if you play golf at the nearby golf course - $25 discount.

  • Stayed: December 2010, traveled as a couple
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Thank lanit50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2010

Arrived at the hotel yesterday at 8 PM after pre-paying for a room. Johnathon at the front desk tells me there are no rooms ready. He calls his supervisor on the radio, and I can hear his supervisor say that there will be a room ready in five minutes, but not to give it to me. Instead, he wants me to wait 45 minutes for a different room. I spoke with the supervisor, who had a horrible attitude and acted as though I was a jerk for expecting my room to be ready five hours after the check-in time. If the staff at this hotel cannot have their rooms ready in time for the guests who they KNOW are coming, they are not competent. Supervisor was very rude to me.

  • Stayed: December 2010, traveled on business
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Thank jdemike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2010

We stayed at Wild Horse Pass the last weekend in July to celebrate a friends 60th BDay but we actually had pre-toured the hotel afew weeks before to decide where we wanted to hold her party. Dallas was at the front desk and assisted us and let us see a suite with connecting room, and also went over rates, specials, room credit, etc... We decided to stay at WHP and glad we did! We had a cocktail party in the spacious suite before dinner, dined at Ling and Louie's which is very reasonably priced. For 18 of us it was a great evening! We also did some dancing and gambling then went upstairs to our comfy rooms, had a nitecap and then had a great nights sleep! Living in North Phoenix, my Husband and I plus our friends would definately go back there for a night or two, feels like a getaway without a long drive!.

  • Stayed: July 2010, traveled as a couple
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Thank azvallar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wild Horse Pass Hotel & Casino

Address: 5040 W Wildhorse Pass Blvd, Chandler, AZ 85226-5404
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Chandler
Price Range: $132 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wild Horse Pass Hotel & Casino 4*
Number of rooms: 242
Reservation Options:
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Also Known As:
Wild Horse Pass Hotel And Casino
Wild Horse Pass Hotel Chandler

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