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Courtyard Phoenix Chandler/Fashion Center
Ranked #18 of 29 Hotels in Chandler
Bengaluru (Bangalore), India
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good”
5 of 5 stars Reviewed January 25, 2014 via mobile

Stayed here for 5 nights , nice location but needs improvement on the breakfast menu , front desk should explain everything about the Hotel which they failed to do so for me , but I found the same issue with other guests also , no shuttle service for airport or nearby which they say on the website , I can say this hotel is more when u don't expect great service on breakfast menu and not existing room service .

  • Stayed January 2014
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Atinks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 reviews from our community

Traveler rating
    53
    33
    15
    7
    3
See reviews for
18
15
15
60
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Alamogordo, New Mexico
Level Contributor
100 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed December 31, 2013 via mobile

Stayed here for two nights on the way home from a family vacation in Las Vegas. The hotel is easy to find with great access to the 101 and the 202 loop. The room was very nicely appointed and very clean. The beds were comfortable and had quality pillows and linens. We arrived late, around 12:30 at night. The clerk was very friendly and welcoming. I will definitely stay here again!

Stayed December 2013
Helpful?
Thank TravelinMan94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYFFIFashionCenterGM, General Manager at Courtyard Phoenix Chandler/Fashion Center, responded to this review, January 6, 2014
TravelinMan94,
Thank you for taking the time to give us your feedback, we greatly appreciate it, and are happy to hear that you enjoyed your stay with us! We hope to see you in the future on your next stop-over Chandler!
Thank you,

DJ Kooner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eagle, Idaho
Level Contributor
91 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed December 20, 2013

The Courtyard is consistent and offers, for a higher price, the amenities that are not included in less expensive poorer kept properties. Chandler is very near the Mall and they have hourly van service to the mall.
However, there is no shuttle to and from Sky Harbor Airport and the $40 cab ride, one way, really makes for an added expense to stay at the Courtyard. All of a sudden those nice amenities could be nicer.

The room was clean and the staff friendly.
There was a musician playing guitar in the lobby, I think it was nice sounding music but the ambiance playing in front of the automatic front doors made it a leap of faith that this singer couldn't help but sounding like the 202 Freeway.

Don't go to the Chandler Courtyard if you expect a pick up and return to the airport or if you want to hear a good guitar player.

  • Stayed December 2013, traveled with friends
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Louisjuly20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYFFIFashionCenterGM, General Manager at Courtyard Phoenix Chandler/Fashion Center, responded to this review, December 30, 2013
Louisjuly20,
Thank you for taking the time to give us your feedback, we're sorry to hear that the taxi expense was so inconvenient for you, but we hope that our facility met your needs and that we see you again on a return visit.
Sincerely,

DJ Kooner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Issaquah, Washington
Level Contributor
222 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 8, 2013

Stayed here for two nights for business. Very nice, newer place, clean and fresh rooms.

Price for the room was the best I had paid in my recent visits for newer, very clean hotel.

Lobby area is very nice for meetings, interviews, or just getting together.

Bistro staff is very friendly and helpful.

Menu is limited at the. Intro, it will suffice for a quick breakfast to eat there, or take with.

If you need to fly out of PHX early, it's a bit far, as it is about 18 miles, which makes for an early get up to drive to the airport.

Room Tip: Good price. Clean / new rooms. Kinda far from the airport. Parking us free, and plenty of it.
See more room tips
  • Stayed December 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank km24800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flagstaff, AZ
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed December 2, 2013

We stayed here over Thanksgiving. We were greeted promptly by very friendly staff, who confirmed our reservation, even noting we wanted a room away from the elevators at the west of the hotel (away from the freeway noise). We were provided our room key and complimentary bottled water. Total check in time was about 45 seconds. The room was clean and spacious, and the bed was very comfortable. I forgot my toothbrush and the front desk gave me one. We ate breakfast at the small Bistro, which served Starbucks. My husband and I could have split the egg sandwich.
The only thing that wasn't stellar was the room air conditioner, which was efficient but noisy.

I would definitely recommend this hotel, and would stay here again.

Room Tip: Ask for a room facing west, to avoid the freeway noise.
See more room tips
  • Stayed November 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank dorsy28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed November 23, 2013

The expected high level of cleanliness that you can expect from any Marriott hotel.

The standard rooms in this hotel are equipped with a shower stall -- no bath tub.

Many reader comments indicate very long waits to reach the front desk via telephone. I agree.

The hotel's location on Price Road is also a factor. First, the constant traffic is present if your room faces Price Road that runs by the front of the hotel. The back side of the hotel seems a whole lot quieter.

Price Road is a also a factor because of access from the opposite (northbound) side of the street. A concrete divider prevents you from making a left turn into the hotel parking lot when heading south-to-north so you can continue 1000 yards past the hotel (which will be on your left) to a ramp for traffic that's continuing north on Price Road. And be sure not to be in the extreme left lanes or you'll end up on the 101 Freeway headed further north (parallel to Price Road) and also be sure not to end up taking a right or left turn which will put you on the 202 freeway headed east or west. So on Price Road you'll "exit" up a ramp (as if to continue further north on Price Road) and at the first traffic light you have to turn left, then turn left again at another traffic light, and then you'll be headed south on Price Road headed, back toward the hotel, with the driveway on your right.

Yet another potential noise factor is that if the person in the room above you is taking a shower, you are going to hear this loud and clear unless you've kept the door to your own bathroom closed.

Room Tip: Avoid the Price Road side (front of the hotel) as the road traffic is constant.
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  • Stayed November 2013, traveled on business
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank DolphinD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYFFIFashionCenterGM, General Manager at Courtyard Phoenix Chandler/Fashion Center, responded to this review, November 27, 2013
DolphinD,
We appreciate you taking the time to give us your feedback, and hope that you enjoyed your stay with us. Although most of our rooms have a stand-in shower, we do a have a few rooms with tubs, which can be provided upon request. As far as the wait to reach the front desk, that is something that will be adressed and improved. Thank you again, we hope to see you again on a future trip to the Chandler area!
Best Regards,

DJ Kooner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaverton, Oregon
Level Contributor
138 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed November 21, 2013

This is a nice Courtyard. Very convenient to several freeways. Try to get a room facing away from Price Road, there is always construction and it starts early. For Marriott Gold members who are used to free breakfast at Courtyard Hotels, you are sent to the adjoining Fairfield Inn for their breakfast. It is OK but a step down from what I expect in a Courtyard restaurant. The service and treatment was good.

Room Tip: Get a room on the north side. The south looking over Price Road is very noisy.
See more room tips
  • Stayed November 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank slashby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYFFIFashionCenterGM, General Manager at Courtyard Phoenix Chandler/Fashion Center, responded to this review, November 27, 2013
slashby,
Thank you for taking the time to give us your feedback. We hope that you enjoyed the rest of your stay despite the ongoing construction, and we hope to see you on your next trip to the Chandler area.
Sincerely,

DJ Kooner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Phoenix Chandler/Fashion Center

Property: Courtyard Phoenix Chandler/Fashion Center
Address: 1100 S Price Rd, Chandler, AZ 85286-6613
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 29 Hotels in Chandler
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Phoenix Chandler/Fashion Center 3*
Number of rooms: 150
Official Description (provided by the hotel):
The Courtyard Phoenix Chandler hotel located off Highway 202 just 20 minutes from downtown via I-10 offers thoughtful amenities for the busy, tech-savvy traveler. Our state-of-the-art lobby features individual media pods, free WiFi and interactive GoBoard(R) for the most up-to-minute news, traffic & weather. Business travelers and vacationing families love our hotel rooms with free WiFi and flat-screen TVs. Some rooms even offer mountain views. When you stay with us, you'll enjoy healthy meal options at our onsite Bistro serving breakfast with Starbucks(R) coffee and dinner with bar service. The most convenient of Chandler hotels, we're minutes from Chandler Mall and offer a free shuttle service to the mall and nearby corporations (7am-10pm). After a busy day in the Phoenix area, take advantage of our fitness center, outdoor pool & patio with fire pit. With rates typically lower than downtown options and close proximity to Fashion Center, Diablo Stadium and Phoenix Raceway, we're the top choice of Chandler hotels. ... more   less 
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Also Known As:
Courtyard Phoenix Chandler / Fashion Hotel Chandler

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