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“Good Business Hilton Honors Hotel”

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Hilton Phoenix Chandler
Ranked #4 of 33 Hotels in Chandler
Certificate of Excellence
Reviewed April 18, 2014

Clean rooms, friendly staff, great bar lounge, Executive lounge for Hilton Honor Gold and Diamond members. Large mall one block from hotel with free shuttle to and from the hotel. Rates are a bit high compared to others in the area.

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts
Thank Joseph V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William T, Director of Operations at Hilton Phoenix Chandler, responded to this reviewResponded April 22, 2014

Dear Joseph V,

Thank you for submitting a review. We greatly appreciate your loyalty with Hilton. I am very happy to see that you enjoyed your stay. We look forward to your next visit!

Sincerely,
William Taylor
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (768)
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514 - 520 of 768 reviews

Reviewed April 13, 2014

Had room #631 on the executive floor. It is not worth upgrading to at all. Just a pure cash grab.The staff are super friendly though and the breakfast buffet was great. Not much around at for walking to but the pool was quite nice. There is a free shuttle but only 5km radius, not sure if I would stay here again.

Stayed: April 2014, traveled solo
Thank drock5280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William T, Director of Operations at Hilton Phoenix Chandler, responded to this reviewResponded April 16, 2014

Dear drock5280,

Thank you for submitting a review. I am sorry to hear that you did not find the upgrade to the executive floor to be a worthwhile expense. It doesn't sound like our team did a very good job of communicating the executive floor benefits. I will be sure to review this with our Front Desk team.

We appreciate your loyalty with Hilton!

Sincerely,
William Taylor
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2014 via mobile

Agree with the rest of the reviews. The location is not Phoenix but near by amenities are good. I ran outside in the morning and it was pleasant and safe. The poor and BBQ looked very nice though I didn't use. Live music in the evening was a nice touch!

Stayed: April 2014, traveled on business
Thank Joey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William T, Director of Operations at Hilton Phoenix Chandler, responded to this reviewResponded April 14, 2014

Dear Joey S,

Thank you for submitting a review. We are very happy to see that you enjoyed your stay with us. We appreciate your loyalty with Hilton and look forward to your next stay with us!

Sincerely,
William Taylor
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2014

This hotel was very clean and convenient to the Wedding Venue. Very accomdating and perfect location to Freeway locations. Breakfast buffet was good, a lot of choices. Staff could of been a little more friendlier. But I would definitely stay again at this hotel if needed.

  • Stayed: March 2014, traveled with friends
    • Value
    • Location
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Review collected in partnership with Hilton Hotels & Resorts
Thank 206teresam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William T, Director of Operations at Hilton Phoenix Chandler, responded to this reviewResponded April 9, 2014

Dear 206teresam,

Thank you for taking the time to submit a review. I’m very sorry to see that our team could have been friendlier. We pride ourselves on delivering exceptional service to our guests. It is disappointing that we failed to deliver during your stay. Our team will review your survey and find out where the ball was dropped. We appreciate the feedback.

Sincerely,
William Taylor
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2014

The hotel staff was extremely friendly, the rooms were neat and clean. It was an overall great experience. The location is close to the 101 and 202 highways. We would highly recommend the hotel if you are traveling for business in the area.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Susan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William T, Director of Operations at Hilton Phoenix Chandler, responded to this reviewResponded April 4, 2014

Dear Susan D,

Thank you for taking the time to submit a review. I’m very happy to see that you enjoyed your stay with us. It is great to see that our staff took great care of you during your visit. I will be sure to share your survey with our entire team!

Sincerely,
William Taylor
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2014

The Hilton Hotel in Chandler is located right across from the Chandler Fashion Mall. The rooms were excellent, but the best part is the staff. You are greeted with a friendly smile when entering or exiting. Even the maid greeted me every morning cheerfully as I walked down the hallway. I observed the hotel manager stepping in to get drinks for pool guests, helping relieve the gal at the coffee shop so she could go on break, and visiting with staff and guests alike.

While I thought the price was a little stiff, it was spring break time and every hotel's price was inflated. But I will return to this hotel anytime I am in the Phoenix area. It is just off 101 and that makes it an easy route to any place in Phoenix...especially spring training games.

  • Stayed: March 2014, traveled with family
    • Value
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Thank ddarner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William T, Director of Operations at Hilton Phoenix Chandler, responded to this reviewResponded April 4, 2014

Dear ddarner,

Thank you for taking the time to submit a review. I’m very happy to see that you enjoyed your stay with us. It is great to see that our staff took great care of you during your visit. We really believe that the people make the difference. We look forward to your next stay with us.

Sincerely,
William Taylor
Director of Operations

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Reviewed April 1, 2014

Nice hotel with a very friendly, helpful staff. Room was large with comfortable beds. The nightly entertainment in the lobby was great. Enjoyed the yogurt parfait in the Starbuck's coffee shop. $4.00 breakfast in restaurant or free coffee and one item in the coffee shop for Hilton members. Mall with restaurants close but not walking distance. It was a nice stay.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sggypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William T, Director of Operations at Hilton Phoenix Chandler, responded to this reviewResponded April 4, 2014

Dear Sggypsy,

Thank you for taking the time to submit a review. I’m very happy to see that you enjoyed your stay with us. We appreciate your loyalty with Hilton and an Hhonors member.

Sincerely,
William Taylor
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Phoenix Chandler

Address: 2929 W Frye Rd, Chandler, AZ 85224-5001
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Chandler
#3 Business Hotel in Chandler
#3 Family Hotel in Chandler
Price Range: $122 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Phoenix Chandler 3.5*
Number of rooms: 197
Official Description (provided by the hotel):
Our boutique style hotel is in the heart of one of the most beautiful regions of Southeast Phoenix. Enjoy the comforts of a unique business or leisure destination. We are close to Phoenix Sky Harbor Airport, Tempe, and a block away from Chandler Fashion Center where you will find shopping, dining and theater choices. Enjoy our R Bar with daily Happy Hour and the casual elegance of our restaurant, Taste | an American Bistro. Our pool, spa and Fitness Center are always awaiting you. Enjoy your home away from home. ... more   less 
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Also Known As:
Hilton Phoenix Chandler Hotel Chandler

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