This is a great hotel; everything from the room to the restaurant is excellent. I stay here often for work and have only noted a few flaws.
First, the positives: The staff is super friendly and very eager to help. The rooms are very clean and have everything you need including a fridge. There is a mall (Nordstrom, Dillard's) and any restaurant you can think of nearby (Cheesecake Factory, Chili's, etc.). The buffet breakfast is solid and has a nice variety. If you stick with standards (sandwiches, soup, salads), room service is above average. The pool and gym, although small, are more than adequate. The location is perfect... not too far from the airport and easy access to freeways. The bed is standard Hilton...super comfy. Wifi is free if you have status and both wifi and hard wire are available.
Now for the tiny flaws: the showers are weird - they do not have a tub, are narrow, and have glass doors that tend to leak. Some of the rooms have some wear (peeling paint, rust) from water damage. The hotel faces some kind of plant so if you get a room facing north, the view is not so great. They are usually quite full so unless you pay for the upgrade, it is tough to get on the executive floor even with Diamond status. The positives more than compensate for these few flaws however.
Overall, this is an excellent choice for the business traveller.
- Official Description (provided by the hotel):
- Our boutique style hotel is in the heart of one of the most beautiful regions of Southeast Phoenix. Enjoy the comforts of a unique business or leisure destination. We are close to Phoenix Sky Harbor Airport, Tempe, and a block away from Chandler Fashion Center where you will find shopping, dining and theater choices. Enjoy our R Bar with daily Happy Hour and the casual elegance of our restaurant, Taste | an American Bistro. Our pool, spa and Fitness Center are always awaiting you. Enjoy your home away from home. ... more less
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- Also Known As:
- Hilton Phoenix Chandler Hotel Chandler