I'm very familiar with riding, and have a house in the Cave Creek area, so going horseback riding is not new to me or my cousin, who I was riding with, because she was in town, and wanted to do something different. On that day the ranches I'd usually ride at (MTM or Spur Cross) had a 5k going on, so they were closed. On short notice, I decided to give Cave Creek trail rides a try. BIG MISTAKE. The whole dress-up thing was cute but cheesy, which was not a big deal, while slightly annoying. As I'm waiting, the woman sitting there began talking about how a person in the party before her had started her ride (the first part is a big hill) and the horse had lost its footing and gone all the way back down. (That scared me, even though I am an experienced rider.)Then, finally, about 7 horses come down the hill, which should've been enough for my party and another group standing next to us, but we had to continue to wait. I watched the 7 horses-- tack still on-- walk themselves into the little corral. Then another party of about 7 or 8 came, then another, until there were more than 20 horses, all with bits and bridals, saddles and stirrups,crammed in. Not only that, but little kids and adults who did not know any better actually went in the corral and took pictures. I was just waiting for a horse's tack to get caught on something so that all hell would break loose. The entire time, more and more people were coming, and it was obvious they were overbooked. Although there was no other place to ride that day because of a race where most of the other ranches are, it is the responsibility of the establishment not to overbook. The horses were getting worked too hard, especially because of the hill at the start of the ride and all the people with appointments. It was a horrible experience. I got my money back and learned an important lesson- sometimes it's better to stay home and go to the pool. This place is okay for tourists who don't know any better, but I'm not going back ever again.