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“Plesant stay”
Review of Quality Inn

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Quality Inn
Ranked #1 of 11 Hotels in Casa Grande
Certificate of Excellence
sedona, United States
2 reviews
“Plesant stay”
Reviewed April 19, 2014

Hotel is getting slight facelift. Rooms and staff very helpful! Breakfast could start a little earlier, work construction and need to head out early. Food quality was pretty good all in all. Desk staff very pleasant and presentable, worked with me on extended stay pricing!

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Alex K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanny R, Social Media Representative at Quality Inn, responded to this review, April 29, 2014
Thank you for leaving a review! We do appreciate your comments. At our property, we understand the importance of great customer service, and we love hearing from guests who experience it firsthand. We hope to see you soon, safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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428 reviews from our community

Traveler rating
    183
    123
    65
    25
    32
See reviews for
133
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67
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
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English first
1 review
Reviewed April 10, 2014 via mobile

I have made many business trips to Casa Grande, AZ, and stayed at 5 different hotels. I'm a Systems Engineer, and Internet access is very important to me.

If REAL highspeed Internet access is important to you , look no further.

The Internet speeds at the Best Western Plus on all of my past visits has averaged between 21 - 31Mbps download, and 3 - 4Mbps upload.

Comparatively, all other local hotel "highspeed" Internet speeds that I have stayed at in the surrounding area range from 1 - 2Mbps download, and 1 - 3Mbps upload.

Very well maintained grounds, and a very responsive staff with average clean and comfortable rooms, which (in my opinion) are on par for a small town.

Pool, jacuzzi, mini-fridge, microwave, small fitness room, and a about a 30 second drive to Walmart and a 10 second walk to Dennys.

Decent free breakfast if you want to save some money , and off the main road (keeping the street noise down).

Stayed April 2014, traveled on business
Helpful?
Thank Daniel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanny R, Social Media Representative at Quality Inn, responded to this review, April 15, 2014
Thank you taking the time to leave a review. We are pleased to read that you found our WI-FI connection fast and reliable. We understand that guests expect a great connection, whether it be for work or personal use. Thank you for complementing the staff and the convenience of location, we appreciate it. We hope that you can consider us in the future if you are ever in the area again. Safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockport, Texas
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 5, 2014

You want quality////then stay here. Exceptional staff.... polite and thoughtful.....Hotel is the place you can get quality for your $$$$$/ I recommend booking thur Best Western....for best rates......and get the reward points for future nights.......

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank rkpttxjack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanny R, at Quality Inn, responded to this review, April 15, 2014
Hello,
It is so nice to see guests so enthusiastic about our property. Our staff members do the best they can to make sure that guests are comfortable. thank you for complementing the level of customer service and for you booking tip! Booking through bestwestern.com or calling directly is always a great option to ensure our best available rates and to take advantage of the rewards program.
Thank you once more and we wish you safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 3, 2014

This hotel was very nice. The staff were very friendly and helpful. The breakfast room was very well laid out and the food was great. The cinammon waffles were a real treat. The beds were very comfortable. It was very convientely located.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 546maryk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanny R, Social Media Representative at Quality Inn, responded to this review, April 15, 2014
Thank you for your review, its great to see such positive feedback. We work to ensure quality in our rooms, and in our guest amenities such as the breakfast. It's lovely to see that you found us to be on par with your expectations. We hope you find similar experiences in your future endeavors. Safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Cruces, New Mexico
Level Contributor
110 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 28, 2014

The grounds were well maintained. Service was good. Our room was comfortable and clean. Breakfast was typical and good. The rooms open to the outside; surprisingly, the room was still quiet at night. No complaints; we'd stay there again.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelLover1977_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanny R, Social Media Representative at Quality Inn, responded to this review, April 15, 2014
We are so happy to see that you had a great experience. Its important to us, that our guests feel that they can always return to great service. We value your feedback and thank you writing a review. Safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake View Terrace,CA, United States
2 reviews
Reviewed March 22, 2014

I came out to Casa Grande and love the city. I have enjoyed my stay at the Best Western with all friendly staff, great breakfast, easy check in, and nice looking rooms with all the emenities. This time around I did get a bed that was a little harder for my liking but over all a great experience. I highly recommend the stay and go out and shop a little while in this nice city.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Sonia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanny R, Social Media Representative at Quality Inn, responded to this review, April 15, 2014
Thank you for your lovely comments and for taking the time to leave reviews. It truly helps us become a better property. We understand that value is very important to our guest along with superior customer care. Thank you once more and we wish you safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Marcos, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 18, 2014

My family stayed for 3 nights and experienced a clean, safe, and comfortable hotel. The breakfast provided was good and well stocked, the wifi worked well, the water pressure of the shower was great. It was a good hotel for the price, especially. The decor isn't upgraded, but it wasn't in bad shape either. The TV, Microwave, and Refrigerator in the room all worked great too.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Susie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanny R, Social Media Representative at Quality Inn, responded to this review, April 9, 2014
Thank you for writing a review. Its great to see feedback from our guests. We are pleased to read that you found your stay comfortable, this is important to us. We continually work on our property, to make sure that its the best it can be and we will continue to update the rooms and decor. We thank you once more and wish you safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Property: Quality Inn
Address: 665 N Via Del Cielo Rd, Casa Grande, AZ 85122-5351 (Formerly Western Breeze Inn)
Phone Number:
Location: United States > Arizona > Central Arizona > Casa Grande
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Casa Grande
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Best Western Plus Casa Grande Hotel Casa Grande
Best Western Casa Grande
Casa Grande Best Western

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