We checked in and were informed by the desk clerk that the a/c units didn't work too well. The room they put us in had a stench coming from the a/c that smelled like urine, or something. In a very short time both my wife and I were feeling Ill from it. We asked for another room and were granted it.Why they gave us this room to begin with makes no sense. Sad to say, things got worse from here. Around midnight we were woken by very, very loud partying in the room below us. I called the desk and they said they would handle it. At 1:15 it still had not been handled. We could not sleep at all so I called again. The clerk said he talked to them, but that he would do so again. The noise kept on until somewhere around 3 am. Needless to say, we got very little sleep. The next morning, when checking out, the clerk never inquired about how our stay was, instead he complained that his replacement hadn't shown up yet and that he had been working since 10pm the night before!
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- Also Known As:
- Best Western Plus Casa Grande Hotel Casa Grande
- Best Western Casa Grande
- Casa Grande Best Western