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“Just Average”

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MainStay Suites Casa Grande
Ranked #9 of 11 Hotels in Casa Grande
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Just Average”
Reviewed May 25, 2012 via mobile

Room was quiet, no sleep disturbances. The bathroom floor was a bit sticky, the front desk was unable to print a receipt, and continental breakfast a bit skimpy compared to similar hotels.

Stayed May 2012, traveled as a couple
Helpful?
2 Thank 1959tapdancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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133 reviews from our community

Traveler rating
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    45
    18
    12
    6
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36
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
San Diego
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 30, 2012

I stayed at the Mainstay Suites because my usual hotel was booked (Holiday Inn). It was clean enough, but no decor at all in room...housekeeping brought new towels and coffee, but appeared the floors and bath tub were not cleaned. I was there 3 nights the same hairs were in the shower and floor since day one. front desk people nice enough. Location not near anything other than Denny's restaurant. It IS by the hospital and medical offices. I would not stay there again, nor recommend to anyone. 1st and 2nd floors, no help to get luggage up to room, no elevator, not luggage carts, since no elevator. could help someone on the 1st floor though.

  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
2 Thank Nora W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsburg, Virginia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 23, 2012

We had stayed at the MainStay suites about 3 years ago and had been pleased. This time we were very disappointed. The place is not clean. Carpets are old and rooms are tired. It look 4 rooms before they found one that was clean. The manager was very helpful and even upgrading out stay. I will not be staying here on our return trip later this year.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paula L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pomona, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 29, 2012

Very Friendly Staff, Nice and clean Rooms, at a value price. Excellent breakfast and Wifi was great.
I would stay here everytime I pass this route

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank IHarry_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Round Rock, Texas
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 14, 2012

I called the property and spoke with a very pleasant agent. She even called me back because I neglected to get a confirmation number. I inquired about WiFi and was assured each room had it. However upon check-in, there was no WiFi available anywhere in the hotel. And the business center was not connected either. After several phone calls to the front desk, she found someone off-site that could reset the codes, and voila, we had WiFi on one of our computers. Meanwhile, I was dismayed to find that only one person is on duty, responsible for EVERYTHING. No security, she was sitting at an exposed desk (not behind a counter), which means that the agent and the entire establishment is vulnerable to intruders.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JoyceWR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kapolei
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 11, 2012

We checked into the Mainstay Suites at 2:00 a.m. in the morning and from that day on until the day we checked out, which was a week later the service was excellent. The property was well maintained the room that we had was perfect for our family. The location was perfect, right off the I-10 in Casa Grande near all the shopping centers and eating establishments. If we ever get back too Arizona I definetly will be staying here again and telling my friends about this hotel and recommending it to them.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Minah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Bernardino, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 13, 2011

The reason we chose to stay at the MainStay Suites in Casa Grande Arizona, is because of the good reviews. We realize reviews are not always dependable, but in our case, they were. So, if you're reading this review and end up staying at this hotel and have a good experience, be sure to take the time to submit a good review : )
Upon arrival, the receptionist, Alice, was so kind and engaging : ) Our rooms were clean, they even were equipped with a kitchenette : ) The Continental breakfast was very well rounded, everything was fresh and tasty : ) And what a great value : )
Thank you to all of the staff that help to make this establishment the good place that it is. And to the management...keep doing what you're doing, you're doing a good job...trust me, from a business owner's point of view...it shows!

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Rhonda O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about MainStay Suites Casa Grande

Property: MainStay Suites Casa Grande
Address: 851 N Henness Rd, Casa Grande, AZ 85122-9692
Phone Number:
Location: United States > Arizona > Central Arizona > Casa Grande
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #9 of 11 Hotels in Casa Grande
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites Casa Grande 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
About a five minute drive from the Casa Grande Municipal Airport, the non-smoking MainStay Suites® hotel in Casa Grande is perfect for business and leisure travelers requiring an extended stay. We are minutes from the Outlets at Casa Grande and nearby these popular locations: Casa Grande Valley Historical Society & MuseumCentral Arizona RacewayPinal County FairgroundsGolfers will love being near the many golf courses, like Mission Royale and Palm Creek. After a couple of rounds, refresh yourself at one of the many restaurants and cocktail lounges in the surrounding area.During your stay with us, you will enjoy amenities and features like:Weekly housekeeping servicesFree continental breakfastFree premium cable television with movie channelsFree wireless high-speed Internet access in all suitesAlso, be sure to take advantage of our state-of-the-art exercise room. If you want a more rigorous workout, free passes to a nearby gym are also offered.Business travelers will appreciate our on-site business center, access to copy and fax services, and free local calls.You'll feel right at home in our spacious guest suites that include fully equipped kitchen facilities as well as free expanded cable television with more than 70 channels, including HBO, CNN and ESPN. Laundry facilities are located on the property and ample parking is available to accommodate most cars, trucks and buses.Whether you are staying one night or you are here for an extended stay, you will find the MainStay Suites hotel in Casa Grande a warm and friendly place that feels like home. ... more   less 
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Also Known As:
Mainstay Suites Casa Grande Hotel Casa Grande
Mainstay Casa Grande

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