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“Food overcomes the poor service”

Cook E Jar Restaurant
Ranked #15 of 118 Restaurants in Casa Grande
Cuisines: American
More restaurant details
Restaurant details
Good for: Kids, Families with children, Dining on a budget
Dining options: Lunch, Breakfast, Seating, Takeout, Waitstaff, Wheelchair Accessible
Bettendorf, Iowa
Level Contributor
66 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Food overcomes the poor service”
3 of 5 bubbles Reviewed December 30, 2012

Count on your order being messed up, but they did try to correct it. Service is slow, but the food was above average.Okay if you have the time.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank paorch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 reviews from our community

Visitor rating
    12
    19
    6
    4
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Casa Grande, Arizona, United States
Level Contributor
32 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Downtown eatery”
5 of 5 bubbles Reviewed September 5, 2012

This is a great spot for lunch. Great food, friendly staff. Interesting menu. We always enjoy our stops here. Be sure to save room for a cookie or two

Visited September 2012
Helpful?
Thank Mary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Could and should be better”
2 of 5 bubbles Reviewed August 20, 2012

I've eaten here 5-6 times. One thing is consistent, poor service. Once, my mother asked is she could sample a soup that she has never had (but sounded interesting) and the waitress said that she was too busy. (Flo???) The sides are typically disappointing. They homemade cookies are just okay but overpriced. Sorry, wish I could give a better review, but I'm "put off" by unwelcoming employees.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Sis8090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Do you like being ignored?”
2 of 5 bubbles Reviewed August 2, 2012

If you are not a regular, forget it. Service is the most unfriendly in town. Too many other local places to eat to put up with being ignored, having to go to the counter to get menus, a refill... Not once was an apology ever offered. A group of us go out to lunch every week. Not one person ever suggests the Cookie Jar. Food is average.

  • Visited September 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank MT_Mom59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa Grande, Arizona
Level Contributor
16 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“the food is all great.”
4 of 5 bubbles Reviewed June 22, 2012

The food is some of the bestI have had anywhere. the waitresses are the tattooed daughters of the owners and not very friendly. the food more then makes up for it though. I have tried not to come back to teach the sorry help a lesson, but I was the one who suffered.

Visited November 2011
Helpful?
1 Thank Juicejitsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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