I booked a three night stay and paid in advance before I read the reviews. That was a big mistake.
The reviews that rated this resort terrible outlined the problems. I am rating it poor as we have decided to leave after one night. Our package included valet parking. We could not find the valet when we arrived. At the front desk we found a clerk who was neither friendly nor helpful. We were supposed to have a room with a view. She put us in a first floor room. It would be an understatement to say there was no view. We complained and we were given a second floor room overlooking the pool. So, we did have a view.
Our room was spacious which was nice. The mattress and pillows were not up to standards.
But, the clincher was when we went into the bathroom and discovered a bottle of shampoo that was half full. In all my travels in all my years, I have never checked into a room with shampoo that had apparently already been used. What could be the possible excuse?
Even though we will not use two nights we have paid for, we feel compelled to check out after one night.
- Official Description (provided by the hotel):
- Carefree Resort has recently completed a multi-million dollar renovation of all meeting space, public areas, resort guest rooms, Lariat Restaurant and Lounge and launched the all new Sonoran Suites, a boutique experience within the Resort. Experience authentic Arizona, located amidst high Sonoran Desert natural preserves 1.5 miles north of Scottsdale. The Resort grounds are filled with towering 20' Saguaro, giant Ocotillo, desert wildflowers, and Prickly Pear Cactus. Reserve one of our Villas, if you are looking extra space and want the comforts of home. Equipped with a full kitchen, dining room, and living room and are available with one or two bedrooms. Our friendly staff can arrange popular destination activities such as scooter rentals, bike rentals, golf, desert jeep tours, hot air balloon rides, and other adventures. The Resort features a five treatment room Spa with full spa and hair salon services, five lighted Tennis Courts, two heated swimming pools, and a complete Fitness Center. ... more less
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- Also Known As:
- Carefree Resort And Conference Center
- Carefree Hotel Carefree