I booked a three night stay and paid in advance before I read the reviews. That was a big mistake.
The reviews that rated this resort terrible outlined the problems. I am rating it poor as we have decided to leave after one night. Our package included valet parking. We could not find the valet when we arrived. At the front desk we found a clerk who was neither friendly nor helpful. We were supposed to have a room with a view. She put us in a first floor room. It would be an understatement to say there was no view. We complained and we were given a second floor room overlooking the pool. So, we did have a view.
Our room was spacious which was nice. The mattress and pillows were not up to standards.
But, the clincher was when we went into the bathroom and discovered a bottle of shampoo that was half full. In all my travels in all my years, I have never checked into a room with shampoo that had apparently already been used. What could be the possible excuse?
Even though we will not use two nights we have paid for, we feel compelled to check out after one night.
- Official Description (provided by the hotel):
- We are excited to let you know, the Carefree Resort & Conference Center is under new ownership who will be making capital improvements to the rooms and public spaces over the next few months. The first construction renovation will be in the Cartwright building beginning August 17th until November 3rd 2017. During this period, we expect minimal interruption to the guest experience. We apologize for any inconvenience but want you to know the resort will be fully operational during this period. Just North of Phoenix and Scottsdale, Arizona lies a desert gem, the Carefree Resort & Conference Center. Here you can embrace the Southwestern lifestyle in total relaxation. It’s a place of soothing and simple spaces with uncluttered panoramic views of the Continental Mountains. Play tennis, enjoy the Spa, or simply relax at the pool with a margarita. For couples, families or groups, Carefree Resort & Conference Center is a year-round destination that truly lives up to its name. ... more less
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- Also Known As:
- Carefree Resort And Conference Center
- Carefree Hotel Carefree