I've stayed at a lot of hotels in my time, all over the world, and I'd put this place in my top 3 (along with the Marriott in Singapore and Serendipity Beach Resort on Koh Lipe, if you're interested).
What sets it apart, and this is true of all hotels that are worthy of high praise, is the staff. When all is said and done, the facilities in most high end hotels are pretty much the same. Extremely comfy bed, good quality soaps and shampoos in a well appointed bathroom, sizable room, great gym/spa/pool etc. The Boulders had all of that, as you would expect, but the staff went above and beyond all the time.
You valet park when you arrive, and there are golf buggies to take you to your room (and collect you when needed) and the guys at the valet and who drove you to your room really couldn't have been more helpful. We arrived (and kept coming back every day with more) with a lot of "stuff", and they were always happy to help us carry things up to the room.
The check-in experience was excellent, with a really friendly agent, and the lady who we had booked with came out to say hello and make sure we were OK. It's a simple touch, but it really made you feel welcomed.
The staff in the bar were great, and the food we had in the bar was excellent, as was the room service.
I honestly can't recommend this resort highly enough. I'll certainly be back.
- Official Description (provided by the hotel):
- Escape to a secluded haven amid the natural splendor of painted desert sand, towering cacti, and clear, blue sky - The Boulders. ... more less
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- Also Known As:
- The Boulders, a Waldorf Astoria Hotel Carefree
- The Waldorf Astoria Collection Carefree
- The Boulders Resort And Golden Door Spa
- Boulders Resort
- The Boulders Resort Luxury
- Boulder Arizona