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“The worst”
Review of Lodge on the River

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Lodge on the River
Ranked #5 of 14 Hotels in Bullhead City
A TripAdvisor Member
Sylmar, CA
19
Reviewed February 21, 2006

The Lodge on the River is the worst place that we have ever stayed. Our room was dirty, there was mold on the floors, dirty towels and sheets and was a smokers room, cigarette burns throughout the room! We booked a non-smoking room. It nearly made it impossible to sleep. We did complain to the office the next morning and referred us to the property management company in San Diego, CA. We have yet to hear from them. Please do not send others to this hotel. This experience will make us reconsider using ---- in the future for our trips. Thank you in advance and I look forward to your response regarding this matter.

  • Stayed: February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
9  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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133 - 139 of 140 reviews

A TripAdvisor Member
California
128
Reviewed June 5, 2005

I arrived at the Hotel with my itenerary confirmation number and all my information obtained from my "pre-paid" reservation and the attendant at the hotel said, she didn't have it. The only thing the attendant tried to do was find my reservation by last name or confirmation number and she still couldn't find it. The attendant said she didn't have any information to confirm it or a phone number to lodging to contact them to find out what the situation was. After letting her know that I had prepaid and that I had proof of payment and the information with confirmation of payment for my stay, she told me that if I wanted a room, I would have to pay again. It was awfully late and I couldn't afford to spend additional time looking for a new hotel. I paid for a second time and also ended up getting charged more than the first time. I asked if they had internet to contact lodging.com and the attendant said no. I asked if she was aware of who had any internet access and she replied "no". I spoke to Lodging before I checked out and they spoke to the Manager (Beverly) and she agreed to credit back the charge. When I was ready to check out, the Manager, Beverly, had misteriously gone out. The charge was not reversed and the attendant (Cynthia), wasn't allowed to do the reversal of the charge. I was furious and upset at that situation. It is now 2 days later and I haven't been able to contact the Manager and the charge is still on my account. The service in this Hotel is horrific and the Manager is obviously not responsible. She hasn't had the common courtesy to even call me to apologize or let me know what is going on. I wouldn't recommend this hotel to anyone and I will make a point to let everyone in my family/friends circle never to stay at this place, since it's just not worth it. The stay here, ruined my vacation stay, and I don't wish anyone to go thru the same hassle.

  • Stayed: June 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
28  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2016 via mobile
Google Translation

Stayed: April 2016, traveled as a couple
Thank Marie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2015
Google Translation

  • Stayed: August 2015, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Federico0882
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2015
Google Translation

  • Stayed: May 2015, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Marian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2014
Google Translation

Room Tip: WLan ist auch nahe der Router sehr schwach
See more room tips
  • Stayed: October 2014, traveled as a couple
    • Location
    • Rooms
    • Service
1  Thank highwoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2013 via mobile
Google Translation

Stayed: December 2013, traveled solo
1  Thank Laureato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lodge on the River

Address: 1717 Highway 95, Bullhead City, AZ 86442-6991
Location: United States > Arizona > Bullhead City
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #5 of 14 Hotels in Bullhead City
Price Range: $41 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Lodge on the River 2*
Number of rooms: 64
Reservation Options:
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Also Known As:
Lodge On The River Hotel Bullhead City
Hotel On The River

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