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“Kindest People EVER!”
Review of Comfort Inn

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Comfort Inn
Ranked #1 of 5 Hotels in Benson
Certificate of Excellence
Upland, CA
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Kindest People EVER!”
Reviewed July 29, 2014

We have not stayed here yet, but this review is based on the extreme kindness the owner and staff showed us during a very difficult time in our lives. We had planned on traveling from California to New Mexico to come and visit an ill family member. A re-paid rate was accidentally selected and the date of arrival had to be changed due to a health crisis with our dog and we were unable to travel. Our reservation was changed a couple of times, and we did not end up ever staying. The genuine kinds that the manager and owner showed us was greatly appreciated. The small things in life really matter when you are going through a bad time. We were complete strangers, but the folks at Comfort Inn Benson treated us like family! We will be staying here when we travel back to NM this fall and winter.

  • Stayed March 2014, traveled with family
    • Service
Helpful?
Thank SkippyJon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean P, General Manager at Comfort Inn, responded to this review, August 1, 2014
We hope you will be able to enjoy our full services in the up coming months.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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249 reviews from our community

Traveler rating
    157
    68
    16
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Fort Myers Beach, Florida
Level Contributor
330 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed July 27, 2014

On our trip to Santa Fe this summer we stopped in Benson first of all to see the Kartchner Caverns Museum. We'd never stayed at the Comfort Inn before and were eager to see what it was like as we took notes for a thriller novel about the Manhattan Project and the Southwest where spies might be crawling out of any cave or cavern. We discovered that the Comfort Inn Benson is a great hotel, especially for a small town like Benson, Arizona, until you try to take a shower. The tub is too high to climb in easily. It reminds me of a European tub from my trip to Europe two years ago. Needless to say there was no grab bar either. You could kill yourself trying to climb in or out. Also the bathroom sink was much too high. Even worse the sink bowl was pushed way back on the counter instead of forward as is more typical. I could hardly wash my face or even my hands. I’m five foot five, not giant but not a midget either..

Nor was there anything exceptional about the breakfast buffet in the morning in the lobby. There was a nice touch with American flags at every table in honor of the Fourth of July the next day, but the muffins were standard fare. The orange juice was watered down, and you had to look hard for a Lipton tea bag.

At least it was pet friendly! Our dog liked it.

Room Tip: Stay on the first floor for easy access to the breakfast room. Your dog will thank you. He might wan...
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  • Stayed July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean P, General Manager at Comfort Inn, responded to this review, August 1, 2014
Thank you for taking a few minutes to review this property. The bathtub is standard at 13 inches high and the sink is with in the standard of 33 inches high.
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Las Cruces, New Mexico
Level Contributor
85 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed June 30, 2014

This Comfort Inn is one of the cleanest, well appropriated, quietest hotels I have stayed in. We stayed in a King Suite and it was HUGE and had everything we needed. The kids stayed in regular rooms and they were large, clean and had a really nice decor. I just can't say enough nice things about this hotel!!!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Flutefly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean P, General Manager at Comfort Inn, responded to this review, July 10, 2014
We are happy that you enjoyed your stay and hope you will return in the future as our guests again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed June 29, 2014

We have been staying at this hotel for the last 10 years. The décor is great and has been run well. Rooms always very clean and pool is great. Breakfast is good. If I really had to complain about something on this trip it would be that the carpeting is starting to show its wear and the showerheads have a lot of hard water deposits causing a poor spray pattern. Otherwise give this hotel a chance you won't be disappointed...

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelforfun06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean P, General Manager at Comfort Inn, responded to this review, July 10, 2014
We are happy you stayed with us and appreciate your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
Level Contributor
127 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed May 28, 2014

A very pleasant stay. Room was clean, quiet and ample in size for two. Staff was polite and
friendly. This was one of the nicer Comfort Inns that we have stayed at. The free breakfast was
as good as that available at other Comfort Inns and it wasn't crowded.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fredalynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean P, Manager at Comfort Inn, responded to this review, June 3, 2014
We are happy you enjoyed your with us at Benson Comfort Inn. We look forward to your next stay with us.
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Mesa, Arizona
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 10, 2014

We stayed at the Comfort Inn for a night while visiting Tombstone and the surrounding area. This is one of the nicest Comfort Inns we've ever stayed at. Beautifully decorated, friendly attentive staff, and best of all a very spacious and well appointed room. The linens were particularly nice and the bed was super comfortable. They even give you a choice of soft or firm pillows. Breakfast in the morning was great - the attendant in the breakfast room did a great job of keeping the food well stocked and attractively presented. We loved it and would highly recommend it if you are in that area!

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PreciousRF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean P, General Manager at Comfort Inn, responded to this review, May 12, 2014
We are happy you enjoyed your stay and appreciate your positive comments. We hope you will stay with us on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
170 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed April 17, 2014

Stayed here for 1 night on way home from California. The hotel lobby, rooms and furnishings had superb Southwest themes. The room was spacious, comfortable, clean and quiet. A good night's rest and convenient from interstate. Enjoyed the included hot breakfast which had many choices.
Close to the Old Town of Benson & not far from Kartchner Caverns and Tombstone. A great spot for exploring some of the Old West.
Would stay here again when in Arizona.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank scuba312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean P, General Manager at Comfort Inn, responded to this review, April 22, 2014
Thank you for taking the time to share your comments regarding your recent stay at Comfort Inn.
We are happy you enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 630 S Village Loop, Benson, AZ 85602-6762
Phone Number:
Location: United States > Arizona > Benson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Benson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Located 10 minutes from Kartchner Caverns State Park at the junction of Interstate 10, State Route 90, and 1 mile from State Route 80, we are central to Tucson, Tombstone, Bisbee, and Sierra Vista / Fort Huachuca. ... more   less 
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Also Known As:
Desert Rose Hotel Benson
Benson Holiday Inn Express
Holiday Inn Benson

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