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“One of the best”
Review of Quality Inn

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Quality Inn
Ranked #2 of 5 Hotels in Benson
Reviewed March 3, 2014

If your ever in the south western arizona area, and need a place to stay for a nice clean quiet night try the Quail Hollow Inn. You will be suprised at how nice this little place is. I have been all over the western states and this place is in my top ten!

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Best Western
Thank killerkelsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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344 - 350 of 526 reviews

Reviewed March 2, 2014

We called in for a reservation in the morning, found the $85 senior rate to be quite reasonable, and requested an inside room because I read about the traffic noise( more about that later). So the room we were assigned may be partially my fault. However, having admitted to that, we were flabbergasted when we opened the door to our room and there was a terrible odor coming from it. We couldn't exactly identify it, but there was definitely the smell of urine mixed with something else. We left the door open for a while as we unloaded our car hoping it would help. When we finally had everything inside we noticed A LOT of white pet hair on the dark blue chair and ottoman and it appeared the carpet had not been vacuumed in some time. Then it hit us! We were in a pet friendly room. We have never had to request a non pet room so it never occurred to us to do that. We went back to the front desk and the clerk willingly assigned us a different room in a separate wing that was completely smoke and pet free. So we loaded up our car again, drove to the new room, and unloaded everything again, right in the middle of a rare south Arizona torrential rain event! (We love animals and also have pets but we leave them safely at home in the care of others while we travel.) The new room smelled fine but the fridge did not work, the toilet seat was loose as a goose, and the tops of the bases on the three large lamps looked like they had not been dusted in some time. Otherwise the large room was reasonably clean and nicely furnished. Good shower, nice amenities, and the sink is separate from the toilet and tub which we like. The sheets are very coarse and uncomfortable, but it was the NOISE from the traffic that kept us from getting a good night's sleep the most. The highway is right next to the hotel and the traffic never stops all night.
The breakfast was a pleasant surprise and was the one thing that probably kept me from giving this hotel my very first two star review. Nobody should have been assigned a room like the first one we got. Even if I had been traveling with pets I would not have subjected them to the conditions in that room. Yuck! So if you are the kind of heavy sleeper that can snooze through a tornado and you aren't too picky about housekeeping and maintenance issues, this might be perfect for you. But we won't be back.

Room Tip: Try to get as far away as possible from the highway!
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  • Stayed: March 2014, traveled as a couple
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Thank Huskerredhead22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2014

The hotel was great the clerk checking us in was less then helpful. also when I ckeck in there was no mention of adding an extra $ 10.00 for extras that would later be refund first time I've seen that.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Best Western
Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2014

The value for the price was great! Our rooms were very very clean. Our two dogs stayed for a $10 fee. It was easy to walk the dogs. The only problem we had was checking in. There was a long line and only one clerk, but our reservation went smoothly.

  • Stayed: February 2014, traveled with family
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Thank wanderwoman52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2014

i would rate this hotel higher if the front desk person put us in the requested rooms. i asked us to be put in rooms facing inside but we were put in the rooms facing the parking area. He didn't take an effort to accommodate our request of being in rooms close to each other. i didn't get to sleep well because i could hear the cars outside.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Best Western
Thank Janet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2014

pleasantly surprised. I did not expect the quality of service that we received at this motel in the middle of the desert. Accommodations were much better then expected. While Benson is located 45 miles from Tucson, The motel still services many who are going into tucson for business or pleasure.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Donald L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2014

I was unable to use the internet. it was so slow loading anything it would take over a half hour so trying to find anything around the hotel to do or use the maps was impossible. And doing any kind of business on the internet wont happen.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Best Western
Thank Lori T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 699 N Ocotillo Rd, Benson, AZ 85602 (Formerly Best Western Quail Hollow Inn)
Phone Number:
Location: United States > Arizona > Benson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Benson
Price Range: $57 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Located minutes away from many attractions in SE Arizona. Renovated in 2008. Full Hot Breakfast, Swimming pool and Hot Tub, Fitness center on site. ... more   less 
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Also Known As:
Best Western Benson
Benson Best Western

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