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“Great staff, nice room and yummy breakfast”
Review of Quality Inn

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Quality Inn
Ranked #2 of 5 Hotels in Benson
Reviewed October 28, 2012 via mobile

I have no complaints at all other than the ppl who wrote bad reviews based on road noise. Get real its a great hotel. Yes there is a little bit of road noise because it NEXT TO A HIGHWAY DDUUHH. This is the best place within 50my miles. I absolutely will stay here again.

  • Stayed: October 2012
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Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAlexandra54, General Manager at Quality Inn, responded to this reviewResponded October 29, 2012

Thanks for the review. I appreciate your comment about the road noise. There are many reviews that mention the noise, we have asked the state to not allow "Engine Breaks" on the trucks and also with the trains to layoff the amount they use the horn. But all to no avail. We do the best that we can with the issues we can control. Thanks again for the review.

Bill Alexandra
General Manager

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438 - 444 of 521 reviews

Reviewed October 23, 2012

The hotel was clean and comfortable but it was quite the party hotel. Helldorado days was going on in Tombstone so taht might have been the reason but we asked to be moved to a room that wasn't located by the giant outdoor party but were told there were no rooms availble. Then when we seemed annoyed we were told there were rooms just not the same as what we booked (more expensive). (2 bouble are more expensive than a king apparently). If you are going to allow a loud 20 person beer party on the patio you should move another guest at the same price to a quieter room. The strange thing was she kept saying they were booked up/no rooms availble and then when we said fine since we didn't have a choice was when she mentioned the rooms at an extra charge. It was confusing and frustrating. The employee that checked us in was not happy with us and that was apparent. The stay when all was said and done was fine. the bed was comfortable and the room was clean. Breakfast was good.

  • Stayed: October 2012, traveled as a couple
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Thank Rosanne33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAlexandra54, General Manager at Quality Inn, responded to this reviewResponded October 24, 2012

We thank you for submitting the review. You are correct, Helldorado days was happening in Tombstone, that did have a lot to do with the "Party" atmosphere at our property. As for my front desk staffs handleing of your request to move rooms, I will apologize for that. She should have moved you to a double at the same rate (I will provide more guidance on our policies to my staff), we should have also given you that option at check in. We did have 5 doubles available upstairs. So again I apologize.
Thanks again for the review.

Bill Alexandra
General Manager

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Reviewed October 19, 2012

We found this hotel to be very nice and clean. The amenities were good, the room decor was current. The breakfast was good and better than a continental breakfast which you usually get at hotels. The employee, Wayne, that checked us in was very friendly and helpful with information. We would gladly stay here again.

  • Stayed: October 2012, traveled as a couple
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Thank TexasNaturegeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAlexandra54, General Manager at Quality Inn, responded to this reviewResponded October 24, 2012

Thanks for taking the time to submit a review. Wayne is a great member of my staff. We look forward to seeing you again should your travels bring you back to the area.

Bill Alexandra
General Manager

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Reviewed October 4, 2012

This hotel many good qualities, such as, clean rooms, hot showers, and friendly helpful staff.
Unfortunately it is located next to a freeway on one side and a railroad track on the other,this
is a deal breaker for me.

  • Stayed: October 2012, traveled as a couple
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Thank Roger M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAlexandra54, General Manager at Quality Inn, responded to this reviewResponded October 7, 2012

We appreciate the review and you staying with us for 2 days. You are correct on our location, as many other reviews have pointed out the train and freeway. Thanks for the marks on the issues we can control.

Bill Alexandra
General Manager

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Reviewed September 20, 2012

This is really a GREAT PLACE to stay. The rooms and bathrooms are immaculate and the grounds are very inviting. Would love to have a motel like this one every night of this vacation, Looking forward to breakfast in the morning.

  • Stayed: September 2012, traveled as a couple
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Review collected in partnership with Best Western
Thank Carlin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAlexandra54, General Manager at Quality Inn, responded to this reviewResponded September 24, 2012

Thanks for the review, Hope you enjoyed the breakfast.

Bill Alexandra
General Manager

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Reviewed September 13, 2012

Just spent a ten hour day on the road. So nice to find a clean and VERY comfortable place to
stay which accepts pets. The trains are very frequent but that describes Benson. We ALWAYS take earplugs on trips that involve an overnight stay. Would never suspect we were in a "dog"
room....so clean!
The breakfast was outstanding. Sausage gravy...yum!
The staff recommended Magaly's Mexican Restaurant....excellent food

  • Stayed: August 2012, traveled as a couple
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Thank Redfiona2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAlexandra54, General Manager at Quality Inn, responded to this reviewResponded September 17, 2012

We appreciate you taking the time to post a review. Looking forward to seeing you again should your travels bring you to our area.

Thanks Again,
Bill Alexandra
General Manager

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Reviewed August 30, 2012

Everything about this motel is top knotch. Friendly staff, clean rooms with good AC and nice bedding. Pool area is nice, clean and pool is very clean. The complimentary full hot breakfast complete with eggs, bacon, sausage and optional do it yourself waffles is wonderful, and the coffee was even good.

The only thing that is troublesome is that you are very near a major east/west train track, and hear the whistles blow at the crossing more than a dozen times in 10 hours. That would be the case in all of the motels in this area, so bring your earplugs.

This is a very good value for the cross-country traveler who needs an easy-in--easy out experience, with a great breakfast to boot!

  • Stayed: August 2012, traveled on business
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Thank charaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAlexandra54, General Manager at Quality Inn, responded to this reviewResponded September 6, 2012

Thanks for taking the time to submit the review. You pointed out the issue with the trains, I do believe they blow the whistle excessively. Some days the train traffic is more than others.
We look forward to seeing you again if your travels bring you to Benson.

Bill Alexandra
General Manager

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Additional Information about Quality Inn

Address: 699 N Ocotillo Rd, Benson, AZ 85602-6012 (Formerly Best Western Quail Hollow Inn)
Phone Number:
Location: United States > Arizona > Benson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Benson
Price Range: $65 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Located minutes away from many attractions in SE Arizona. Renovated in 2008. Full Hot Breakfast, Swimming pool and Hot Tub, Fitness center on site. ... more   less 
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Also Known As:
Best Western Benson
Benson Best Western

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