We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good and less than satisfied”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Best Western Lake Lucille Inn
Ranked #1 of 4 Hotels in Wasilla
Certificate of Excellence
Reviewed July 15, 2014

The hotel has a most excellent location with a beautiful view of lake and mountain back drop. The beds are very comfortable and the amenities are good. The breakfast was good but the continuous loud and constant CNN news was very distracting to the great view from the windows of the marvelous scenery (it was if the hotel staff had a political agenda to air that particular news source. It would have been better to have a quite music background). The house keepers were extremely nice, friendly, and helpful! The front desk had many unusual visitors "hanging out" that seemed to be friends of the receptionist and enjoyed smoking at the door entrance seated on the curb upon our arrival. We had a specifi problem that needed to be addressed in direct conversation with the manager. The front desk did take our phone number and as yet there has been no response from management; two more repeated requests have gone unanswered. The excuse given by the front desk is that the manager is busy planning wedding receptions. Another excuse given was that we booked on line through www.bestwestern.com and therefore the hotel was not going to do anything of significance with our complaint. Best Western has been contacted and they assured us they would contact the owner since each Best Western is independently owned and operated. The front desk staff that we dealt with was very lax and seemed unconcerned and unprepared to handle customer complaints in general. (but there was a lady who did on the last night of our stay go out of her way to understand our complaint who was very empathetic and was very helpful to supply and extra blanket upon request late at night).

Room Tip: Be sure to get a lakeside room on the top floor. The floors do sound like a bass drum when walked up...
See more room tips
  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Service
3  Thank Brucesqrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (468)
Traveler rating
Traveler type
Time of year
Language
  • More languages

300 - 306 of 468 reviews

Reviewed July 15, 2014

We booked this place one day in advance and we were so glad they had a vacancy! Motel is right on the lake and the restaurant has big windows that look out onto the lake. Nice, quiet setting, nice room, comfortable bed. Would have stayed longer if our schedule permitted. Looks like a nice place for a wedding.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Service
Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2014

This is a great Best Western motel in a quiet place off the highway. The rooms and grounds are very well maintained and the place and staff are both very nice. The bed was very comfortable, breakfast was complimentary and very good with a good selection. I had a first floor room with a nice view of the lake just behind the motel.

Room Tip: No tips to offer. My room was very nice with a view of the lake. Very nice and quiet place!
See more room tips
  • Stayed: July 2014, traveled solo
    • Value
    • Sleep Quality
    • Service
Thank wy2kman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2014

Well this was my second favorite place that we stayed at. the rooms were clean and had lots of room For luggage. We stayed on the first floor. It had a beautiful deck outside overlooking Lake Lucille.
we enjoyed cocktails out there. A very lovely place to stay.

Room Tip: I don't think their was an elevator. we stayed on the first floor, so be sure to ask if indeed n...
See more room tips
  • Stayed: June 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Thank Frostylite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2014

We visited Wasilla on a very warm day in early June. It was not until after we got into our room and found the room very warm that we discovered that this hotel has no A/C. The front desk suggested that I open the sliding glass door and turn on the two fans. Sure enough, once we got past 8 PM, the room began to cool down. By bedtime (about 1030 PM) the room was quite comfortable. We left the fans on all nite. BTW, the fans were both powerful and silent.

Staff was both friendly and helpful.

The lake view was SPECTACULAR on a crystal clear evening.

Breakfast was also excellent.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lubesales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2014

As a Marriott Plarinum traveller, I was hesitant to stay at the Lake Lucille BW because of a few experiences with the brand many years ago. Since my other choice was the Marriott 45 miles away in Anchorage, I gave it a try... I was pleasantly surprised to find a very well appointed room, a gracious and accomodating staff and the best breakfast buffet I have experienced yet. So, 3 trips, 35 nights later I can tell you the comfort, amemities and staff are as good as it gets.
If I had to find an opportunity for improvement, I would suggest microwaves in the rooms, or at least have some available for those who can cook without setting off the smoke detectors...

Room Tip: 2 floor lakeside has a balcony and a million dollar view...
See more room tips
  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Number1NolesFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2014

This hotel seems to be a bit run down and hasn't been improved on recently. However, the scenery is magnificent. It is hard to beat the view when eating breakfast in the cafeteria lounge. The breakfasts were also filling and delicious with much variety...something for everyone. The location of this particular Inn is a bit odd....not the easiest to access as far as getting in and out in traffic across railroad lines. The view helps compensate for this.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Joanna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Wasilla
4.2 mi away
Alaska's Select Inn Hotel
16.7 mi away
Microtel Inn & Suites by Wyndham Eagle River/Anchorage Are
12.3 mi away
Pioneer Motel
Pioneer Motel
#1 of 3 in Palmer
101 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Alaska's Lake Lucille Bed & Breakfast
7.4 mi away
Alaska Garden Gate B & B
5.1 mi away
Agate Inn, Inc.
Agate Inn, Inc.
#3 of 25 in Wasilla
93 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Lake Lucille Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Lake Lucille Inn

Address: 1300 W Lake Lucille Dr, Wasilla, AK 99654-7923 (Formerly BEST WESTERN Lake Lucille Inn)
Phone Number:
Location: United States > Alaska > Wasilla
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Wasilla
Price Range: $105 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Lake Lucille Inn 2.5*
Number of rooms: 54
Reservation Options:
TripAdvisor is proud to partner with Best Western, Expedia, Hotels.com, Travelocity, Orbitz, Priceline, TripOnline SA, Hotwire, getaroom.com and HotelQuickly so you can book your Best Western Lake Lucille Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Lake Lucille Hotel Wasilla
Wasilla Best Western
Best Western Wasilla

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing