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“Do not give up on laundry”
Review of Mountain Sky Hotel

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Mountain Sky Hotel
Ranked #4 of 5 Hotels in Valdez
Anchorage, Alaska
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Do not give up on laundry”
Reviewed September 8, 2013

At first it seems a bit odd, then the feeling is replaced by curiosity and finally appreciated and thanks. Room meticulous level is not clear, every item and object seem invested in it thought. Both environmental and pragmatic. Kitchen is open and inviting, comfortable and easy. Meager price will wash alone, plus a little to get everything laundered and ironed the morning after. wonderful day that we made and exit the packaging was easy and fast

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, Manager at Mountain Sky Hotel, responded to this review, October 29, 2013
Hello Arie,

Thank you for your review. I hope you get to stay with us again soon!



Jason H
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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204 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Adelaide, South Australia, Australia
Level Contributor
40 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed August 29, 2013

Everything promised was delivered.
Room was clean and comfortable and had all the kit (hair dryers, iron, fridge and microwave)
Initially a bit of room noise due to noisy neighbors but they stopped at 1000 hrs and everything was quiet and got a good night sleep.
Paid $159 + Tax for a 2 x QS room. No breakfast included but there is a Safeway next door and it has great range of products. Did not wish to pay the $12 a head for breakfast in the restuarant so just stocked up the night before and had a good breakfast in the room.
There is also a Subway just over the street.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J0hnMcKay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, Manager at Mountain Sky Hotel, responded to this review, October 29, 2013
Hello John,

Thank you for your review. I hope you get to stay with us soon! By the way, the restaurant is no longer here.



Jason H
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
AUSTIN
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 25, 2013

We stayed one night. The hotel is adequate. The only room they had was in the basement. The window was above ground but you could see the bugs crawling on the ground at eye level. (We had made reservations a month ahead but most rooms were given to the bus tours). The room was adequate, average cleanliness. The desk staff was not particularly helpful. We would not stay again.

Room Tip: Don't stay in the basement.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bluebuggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, Manager at Mountain Sky Hotel, responded to this review, October 29, 2013
Hello,

I'm sorry we did not meet your expectations. The rooms in the basement are used as a last resort. We try to put bus drivers and tour guides there, if possible. The tour groups that do come in are usually people in their 60s-80s and their main level rooms are specifically requested. I also apologize for the front desk staff who did not go above and beyond to make your stay enjoyable. 2 people from front desk are no longer employed here.

If you decide to come to Valdez again, I ask that you reconsider us and contact me directly to take care of your future stay.


Jason H
manager@mountainskyhotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flowery Branch, Georgia
Level Contributor
168 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed August 22, 2013

We had a room on the top floor, away firm main road and in the middle of the floor. It was quiet and we slept well. The front desk and staff were friendly, but the hotel could stand to be updated. It is a convent location as you can walk to the grocery and several places to eat.

Room Tip: Top floor away from the road and near the middle was quiet for us.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rprr02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, Manager at Mountain Sky Hotel, responded to this review, October 30, 2013
Hello,

Thank you for your review. We do have plans to continue updating the amenities and facilities of our hotel. Being in a remote town, procuring goods at a reasonable price is near impossible. The furniture in the rooms are actually those from the Westin in Seattle. We are currently looking at updating the beds and TVs. Ideally both would be nice, but realistically it will be one or the other.

I hope you are able to join us again and see the firsthand the progress we are making and have made.



Jason H
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Richmond, Virginia
Level Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed August 21, 2013 via mobile

We stayed in a family suite for two nights. They have a king bed and also a small room attached to it with a bunk bed. It can accommodate two adults and three children very easily. They didn't have breakfast included, but they offer a breakfast buffet in the restaurant/bar downstairs for $12. We didn't have the breakfast there but it looked very basic. The hotel is located in the center of the city and is within 3 mins walk to SAFEWAY and 10 mins walk to the harbor. It can be a little bit noisy at night, but we slept through. Also the price was a little bit high in the summer.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, Manager at Mountain Sky Hotel, responded to this review, October 30, 2013
Hello KD,

Thank you for your review. The restaurant/bar is no longer in the hotel so the noise level should not be a problem. Any future restaurant that would come in will be required to soundproof the area. We had numerous incidents with the restaurant. Because they were in the hotel, many people thought it was part of the hotel. But they were an separate entity.

Room rates are higher during the peak summer travel season. The family suite you had unfortunately does not have any discounted rates. However, if you were in a standard double room we do offer qualifying discounts. Everything in AK is expensive. Doritos at Safeway is $6-7 reg price.

I hope you are able to stay with us again. Please feel free to contact me with any questions or concerns. If price is your driving force, I recommend coming to Valdez during the shoulder season: right before summer season or right after it ends. The savings from the summer season is enough to make you want to plan around then.



Jason H
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, OR
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 17, 2013 via mobile

Loud bar with live music. We stayed in a room right above the front desk and the sound travelled right into our room. Our two year old could not sleep. When I asked the guy at the front desk what time the music would be over he said around 10. He also told me that the bar is a separate business and the hotel owner isn't happy about the noise. Music finally stopped at 10:15 but loud people sitting in the lobby and bar continued well past that. Told the front desk clerk at check out that we should be refunded part of our money for the hours we couldn't sleep and she was unsympathetic. Room was dirty with stains in the wall. For $150 a night you'd expect better.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bretzelpdx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, Manager at Mountain Sky Hotel, responded to this review, October 29, 2013
Hello,
I apologize that your 2 yr old could not get any sleep. If it's any consolation, the restaurant is no longer here. And, any future restaurant/bar that comes in will have to have the place soundproofed so this does not happen again.

I wish a manager was called to issue a discount. If you do decide to stay with us again, please contact me and I will gladly offer you that discount.


Jason
manager@mountainskyhotel.com
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Missouri
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 15, 2013

We stayed there 8/6/2013 and arrived during "trivia night" in the bar. It was very loud. There are no elevators so plan on hauling your bags up the stairs. The room was outdated and appeared like someone had already been sitting on the beds. The carpet was worn and appeared dirty but had to tell due to the brown and tan pattern. The bathroom tub tiles had lots of mold in the caulking and around the edges. The parking lot in the rear is dirt and potholes. I would not stay at this hotel again and won't recommend it to anyone. The staff at check in and out were not overly friendly. This was the worst hotel we stayed in during our 2 week trip around Alaska.

Room Tip: Ask for a room away from the front of the hotel and "trivia night"
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BellaBugQH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, Manager at Mountain Sky Hotel, responded to this review, October 29, 2013
Hello Carol,
Thank you for your review. I agree that we have work to do. Previous management.. actually mismanagement of the property has led to many issues I must now deal with. I assure you that we have plans to remodel bathrooms and replace the carpet. Unfortunately it will not be done overnight.

I hope you allow us to earn your trust and business again. If so, please contact me and I will make your next stay with us an enjoyable one.



Jason H
manager@mountainskyhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mountain Sky Hotel

Property: Mountain Sky Hotel
Address: 100 Meals Ave, Valdez, AK 99686
Location: United States > Alaska > Valdez
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Valdez
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mountain Sky Hotel 3*
Number of rooms: 95
Official Description (provided by the hotel):
At the head of the Azure waters of the Prince William Sound, nestled beneath the Chugach Mountains - Mountain Sky Hotel & Suites is the perfect choice for the adventurous traveler and the home-away- from-home vacationer alike. Enjoy the largest standard rooms in the area with easy access to adventure and the stunning wildlife of the sound......... ... more   less 
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Also Known As:
Mountain Sky Valdez

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