Flights-Thomsons really need to sort this out... Flight out of Manchester was dreadful.. Why for 5 and 3/4 hours a film could not be shown..and now flights have been axed from Manchester to Marsa Alam for next year... We have been loyal to Marsa Alam and next year Gatwick..(We will not be beaten!!) flight back flight attendants lovely far nicer and pleasant than those on way out , but boy it was cold could have been just back of plane and we did have jumpers on.. But as we were flying into a head wind long long flight .
Hotel - first impression brilliant..food first night was iffy but to be fair they do stay open for flights and it is late..room lovely overlooking jetty,superior family room ,loads of space and Ali the cleaner was excellent and lovely towel art everyday even with kids toys incorporated!we stayed in room 2159,
Food,great at breakfast and we did beach bar at lunch.. Both were excellent. Struggled a bit for kids at night but they loved the pasta so job done.
Pool area.. Lovely....though had few probs with pool.. One was a "deposit" left by child which was very quickly and professionally handled and the lads cleaned pool for 12 hours.. Next was filter prob in big pool.. Shut for whole day.. The main pool is the feature but again soon sorted by Ahmed and his team of pool lads
Ahmed the rep is lovely!!! Even taught him some Welsh!! He is very caring and genuine and rightly won best rep award xx
Animation team- really let down with kids entertainment ESP for 8-14 year olds ... Mini disco isn't.. It's a tots party.. Last few days to be fair to Deiter he took them to aqua park... He was like The pied piper of Hamlyn.. Kids nearly fell off their sun beds in rush... It would not take much to organise a proper mini disco even by terrace for 3/4 of an hour for the kids then even tots can join in and parents can have a few drinks watching kids dance to current music .. Not kids play songs,animation is good but u can set your clock to it ..Carla's aqua gym... Get ready boy he works u!!
Entertainment.. Personally I don't want to sit in a theatre and when we did go it smelt awful..we want to sit on terrace band listen to singer or music,. He was bad but funny and gave u something to look at and to dance.. Disco too late for kids and for us as we have to look after them but then he disappeared .. Then nothing not even music from speakers.. Kids had to take ds out to keep occupied.. We actually took our own music couple of nights! Such a pity as area is lovely.. Animation could do couple of night on terrace and rest in theatre.. We do not want a party just music! Singer that was there for one night about the 26th was great all kids and adults dancing... Next night( our last night.. Nothing ) not even music from speakers!!! Shame as the same happened on the Sat night... Saturday night and no entertainment.. Just the theatre... U have to take alcohol in there which is also a bind...but please management take note of this
All in all FANTASTIC HOLIDAY!! WE are returning next year.... In Aug ! ( will e mail you Ahmed!!) to all the staff in the hotel and the girls in the wellness clinic ( best massages ever!!) than u so much for making my.Petes Elise and Sauls holiday such a memorable and enjoyable time.. Many thanks again Melanie xx
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- Also Known As:
- Iberotel Lamaya Hotel Marsa Alam
- Iberotel Lamaya Marsa Alam