Returned home 3rd July. As previous comments with Thomson flight being poor without any entertainment, long way from Manchester!
We bought the visa from Thomson. The staff just stick it in your passport and then you paid on bus £13. Quick process.
Hotel experience excellent from when we got on bus: Given AI wristbands and room number. Arrived t hotel after short 10 min ride in a modern AC bus. Welcomed by staff, given cocktail and cold flannel. Assigned a manager to tell us about the hotel then showed us to our room. Cases came with bell boy. Welcome plate of fruit and bottle of wine in room. Restaurant was kept open for us to get a meal as it was after 9.30pm.
The room was very spacious (2101??) on the ground floor near the pool with the bar in it. Ideal as not far from anywhere. Queen size bed, seating area indoors and on the terrace. Nice bathroom with shower. Dressing gown and flip flops, flat screen tv, tea making facilities, mini bar (You need to pay for nuts and beer!)Replenish water and soft drinks daily. Towel art each day which was amazing. Clean towels and bedding each day. Clean pool towels delivered each evening.
Free laundry service as you needed it- ideal for shorts and t shirts to save taking too many. Same day service!
Food offer was really good, always something we liked. Use the Fayarouz Restaurant (Once per stay) as the steak is very good, would have liked to go twice as we were staying 14 nights.
Ate outside every evening, always a table. Didn't bother trying the other hotels for supper.
Drinks good, beer in bottles very nice as was rose and red wine. Enjoyed the omelette station at breakfast, made to order. Ate lunch inside in the main restaurant as it was cool!
Beach was nice but didn't use it. Stayed around pool with pool bar. Excellent service from Yasser and Mohamed (The move around the bars after a few weeks). Nestle ice creams similar to Magnum and Cornetto available. All water is nestle bottles. you can ask for a mattress for your sun lounger if you like! Great coffee available form all the bars.
Always plenty of sunbeds.
Gardens and paths immaculate.
Each day Amanda the Guest Relations Manager did a walkabout saying hi to everyone and asking if everything was ok. The reps Sami and Yasmil come and walk around to see if all is well. We went to the welcome meeting and it was helpful. Thankfully we didn't need their help while on holidays. No illness at all.
WIFI- We got a code that lasted quite a while, got another when it ran out, no charge. Work in terrace lobby but not in rooms!
The Managers cocktail reception is a nice touch a few days into the holiday to make sure you re happy with everything.
Khalid was very helpful in guest relations. There is a tour round the hotel every sun at 10am, kitchen and everywhere! we didn't make time to go.
The evening entertainment was fine. Khamil the resident singer was good but it does get repetitive each night. Blankets on the beach is worth going to.
We were picked up 6.20pm on our departure day and kept the room until 3pm as part of the package. We used the spa for a shower/change. You keep your AI Band. Airport didn't stop us taking bottled water through! The airport has a pizza hut and costs so it's ok, duty free shop quite good.
It is very hot so make sure you take high spf sunlotion, we used F30 all the 2 weeks and didn't burn but had lovely tan that has not peeled!
The hotel is very well run, all the staff are genuinely friendly and helpful. We would like to go back and have no problem recommending this hotel. Very homely and friendly, the other guests were also nice and we made some new friends.
We didn't use the spa facilities/treatments.
If you miss the hotel (Staff and guests) like we do, you can keep in touch via their fb page.
Keep doing what you are doing! :)
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- Also Known As:
- Iberotel Coraya Beach Hotel Marsa Alam
- Hotel Iberotel Coraya Beach
- Iberotel Coraya Beach Resort