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“Disappointing”
Review of Fantazia Resort

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Fantazia Resort
Ranked #11 of 68 Hotels in Marsa Alam
Certificate of Excellence
Warsaw
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Disappointing”
Reviewed December 27, 2011

I’ll try to present „naked” fact only:
Hotel location, wonderful because quiet, isolated and pretty. Disadvantage – it’s in the middle of desert, you don’t have any shops outside of the hotel so you need to buy everything in the hotel at rip off prices. Medicine, you over pay 200 or more percent.
Beach is nice for the Egypt standards with a very nice access where you don’t even need boots. Also wonderful jetty for snorkelers and divers, also for swimmers of course. Diving there is just another story, absolutely extraordinary and excellent, so if you go to dive only than it’s great choice.
Rooms and other facilities – very clean and very beautiful, staff very polite and friendly, trying their best to help. Pool bar tender extraordinary.
Animation – night mare if you are not Italian or Italian speaking. Everything is in Italian and Italian only, they don’t speak any other language starting with English. If you hope for some fun at night – forget about it. Anyways 80 % of gests are Italians. If you are with kids that want to attend mini disco be prepare that every evening it will start at different time and you never know, whether they will start earlier or be late as usual.
Food – disappointing comparing to other Egyptian hotels I have visited, poor quality of food, even Italian pasta in the evening, when you couldn’t find anything else eatable was few times rare, not “aldente” but simply not cooked. I am not picky, love Egypt and know what to expect but it was to pore. Another outrages thing was that water was limited. You received one 1,5l bottle on arrival, but after that you had to buy water. Of course all day you could drink as much as you wanted as they had water dispensers available in all bars and restaurants, but refilling bottles was not allowed, so for the brushing teeth you had to pay or break the rules – none of which is pleasant. Coming to water – be very careful, we are traveling to Egypt every year or sometimes twice a year for last 5 years with our little daughter. We always have the same routines and this time, for the first time, all our family got big stomach problems to the extent of visiting the doctor. I have suspicious that in the Lagoon Bar they had some problem with cleaning glasses, but it’s just a theory. Nevertheless we all got sick.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
10 Thank kasituka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
  • Rooms
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Slovak first
  • Any
English first
Royal Tunbridge Wells, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 21, 2011

We traveled here with our two young children wanting to have somewhere that we could relax whilst there was plenty to occupy them, sunny skies and relaxing environment and Fantazia obliged!
We were there for 8 days at the end of October/ beginning of November and enjoyed perfect weather and a very relaxed hotel, in a good way. The whole of the hotel was very clean and our room was made pristine every day. There was never any trouble finding room by the pool or on the beach and there is a 52cm deep pool which was perfect for our children.
The staff were very friendly and helpful - our son was a little scared by them playing tricks on him sometimes but, for the most part, they backed off as soon as they saw he wasn't enjoying it.
The food was varied and very good - we ate almost every meal in the main restaurant without getting bored or feeling that we were being served the same thing. The kids loved the regular offering of chocolate pancakes!
Our only issue was with the Kids club, which I believe is run by the reps at the hotel rather than the hotel itself. The reps changed after 4 days so we tried the kids club both before and after the changeover. all the reps were Italian and, on the first trip to the kids club, they completely ignored us so we left after half an hour. On the second trip they were much more welcoming but managed to let our 3 year old son wander out of the kids club to look for us without anyone noticing - not great. To be fair someone found him and bought him to us but we didn't try again. The manager of the hotel was very apologetic about this when I told him on our departure and said that he wished that we had told him at the time so that he could have done something about it. I believed that he would - he is a very genuine man and runs a very nice hotel.
We would definitely consider Fantazia again - indeed my son asked me today when are we going back! The kids had a ball and we had some great down time in a very nice resort.

Room Tip: We emailed the hotel asking for a quiet room and a non-smoking room and received an email back from...
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Nomis1203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pijnacker
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 15, 2011

Great diving spot. Very good diving center on the resort. Helpful and very well organised staff. House reef is beautiful with a great variaty of coral and fish. Good chance on meeting turtles, sharks, dolphins, lionfish and other great stuff. The true diver will enjoy this.

  • Stayed November 2011, traveled with friends
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Helpful?
8 Thank Dennis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brno, Czech Republic
Level Contributor
188 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed October 10, 2011

One of the most charming hotels I have ever seen! The beauty is in simplicity. Great animations, good restaurants, more then 4 star hotel, more then many 5 star hotels in Egypt at all! Only to by mentioned here is: I recommend, I recommend. THX.

Room Tip: Ask for front side and first floor with open terrase.
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  • Stayed March 2011, traveled on business
    • Value
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Helpful?
4 Thank izret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 1, 2011

Very silent hotel with the very good equipment, very helpfull staff, frienly...

  • Stayed April 2011, traveled as a couple
    • Value
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    • Service
Helpful?
2 Thank Vundy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 4, 2011

There were several thigs not so much nice:
New resort, after one year still not finished, funny stuff, flyes, avarage bar and food,
plastik seats on the bars, but especially - NO FREE WATER POSSIBILITY TO TAKE TO ROOM! If you want to take it for children or your self, you have to buy it! trully "All inclusive".
But - great sea, pull, rooms.
Better tip for Marsa Alam - go to Sentido hotel, no contract with Russians and great stuff and food. Two classes better.

  • Stayed November 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Svarc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 4, 2011

We were there 14-26.12.2010
Hotel-great !!!!!!!!!
Numbers, area-super!Big,clear with a wonderful view!
Food-very delicious! 5+
Staff, service-perfect!! positive, friendly & their leadership also! Great thanks to all of them! We were there like in our own family!
Animators Italians- charming !!!!! Momo, Mr.LINO & their group are the best!!!! Alpitour-5+ !!!!!
Volleyball, soccer, tennis, dancing, yoga, billiards, sauna, massage, all you want at holidays-all is there!
Nature, sun, sea, beach-fantastic !!!!!!!

In general, it's the best holidays there :-D
I recommend to everyone!!
Sorry for my bad English ;-)

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LyudaN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fantazia Resort

Property: Fantazia Resort
Address: Red Sea 24km South Marsa Alam, Marsa Alam, Egypt (Formerly Shores Fantazia)
Location: Egypt > Red Sea and Sinai > Marsa Alam
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Marsa Alam
#5 Top resorts Hotel in Marsa Alam
#8 Family Hotel in Marsa Alam
#8 Spa Hotel in Marsa Alam
#11 Luxury Hotel in Marsa Alam
#11 On the Beach Hotel in Marsa Alam
#16 Romantic Hotel in Marsa Alam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fantazia Resort 4*
Number of rooms: 254
Official Description (provided by the hotel):
Fantazia Resort Marsa Alam features 700 yards of private beach area and is 15 miles from Marsa Alam City. It has 3 swimming pools, 6 restaurants and bars and a diving school. All rooms and suites at Fantazia have a furnished balcony with sea view. Each room has a small sitting area with a flat-screen TV and a minibar. The bathroom includes a hairdryer and a shower. A breakfast and lunch buffet is served daily at Fantazia Restaurant, while an Italian dinner is served at Valentina Restaurant. Cocktails are available at Lobby Bar and Lagoon Beach Bar. Room service is available 24 hours. Fantazia Resort offers facilities for tennis, volleyball, gym and more. A wide range of tours is available, including horseback riding, diving and camel-back desert safaris by night. The Fantazia Resort is 5 miles from Marsa Alam Airport. Wi-Fi is available for a daily fee and free on-site parking is available. Ironing and laundry can be arranged by the 24-hour front desk. ... more   less 
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Also Known As:
Fantazia Hotel Marsa Alam
Fantazia Resort Marsa Alam

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