Me and my husband stayed in InterConti on June 15-June 29, 2013.
This was not our first trip to Egypt, but this is the only hotel we would like to come back one day!
The rooms, the food, the beach, the sea were perfect! As for the service, they really do their best even though sometimes small mistakes happen. I'd like to highlight the names of two waiters in the main restarunt: Ahmed and Hussien, both are very responsible with a high level of ownership, good attitude to work. We wish them all the best in their careers! Reception worked perfectly.
Nevertheless some things should be improved, and mainly they refer to the management of the hotel. I hope the management can take these as recommendations.
We do understand that the concept of the hotel is calm, relaxing holiday for specific category of people. Still we believe it would be good if once a week the manager of the hotel has a small welcoming party for the just-arrived. This could promote more friendly atmosphere and smooth communication between those who wants.
We had this experience in Malasia and we should say it was very nice, very individual approach and we managed to find some interesting people there.
Please, make the Oriental program more diverse. It is obviously boring to see the same shows with the same people 2-3 times per week. Enlarge your evening program while keeping it relaxing.
2. Use the oportunities
There is a wonderful SPA in the hotel, that should be promoted more actively. Discount day?
There are bowling, billiard and other opportunities in the Port. Why not offer anything with disscount?
There must be an activity board updated daily. And some activities should also take place. Of, course, there is Crown Plaza, but all activities are held there in Italian.
3. Use more of Guest relations desk
It is obviously not enough to ask "How are you?, Good, What is you room number?" to keep the statistics.
We hope that by our next visit the managent of the hotel will have taken our recommendations in account.
Marsa Alam is a wonderful place (not worse then Maldives) and our vacation was splendid!
Keep InterConty standards!
Best Wishes from Nina and Andreas!
- Official Description (provided by the hotel):
- Located deep in the southern reaches of Egypt, between the Sahara Desert and the Red Sea, lies the amazing destination of Port Ghalib. The Palace Port Ghalib is ideally located at the heart of this exciting destination, overlooking Port Ghalib International Marina, Corniche & Khan and the reserved coral reef of the Red Sea. The Palace Port Ghalib features 308 premier rooms. All beautifully appointed rooms offer the ultimate in luxury and comfort; the resort offers a choice of three restaurants, The Olive offering International cuisine, Pool Deck offering Lebanese cuisine, a selection of snacks and seafood delicacies, with superb views over the glistening Red Sea and the swimming pool. The resort comprises as well Port Ghalib International Convention Centre, the award winner Six Senses Spa, Kids Club. The resort lies within walking distance from Port Ghalib International Convention Centre offering a meeting space of 1,950 square meters, capable of hosting all types of events from full scale conventions of 2,000 delegates to informal small size meetings, 16 breakout rooms. For shopping lovers, the resort offers an exceptional shopping experience at the International Marina, with a half kilometer stretch of a traditional Egyptian Khan bazaar. The Palace Port Ghalib is 2 kilometers drive from Marsa Alam International Airport, 210 km from Hurghada and 370 km from Luxor. ... more less
- Also Known As:
- Intercontinental The Palace Port Ghalib Hotel Marsa Alam