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“Great place for long weekend break” 5 of 5 stars
Review of The Palace Port Ghalib

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The Palace Port Ghalib
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Ranked #6 of 74 Hotels in Marsa Alam
Certificate of Excellence
Bristol, United Kingdom
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Great place for long weekend break”
5 of 5 stars Reviewed May 9, 2013

We had stayed in Intercontinental Port Ghalib over May bank holiday 2013 and it was fabulous. Firstly the hotel itself is less than 10 minutes drive from the airport so as soon as you get there you can enjoy the beach&sun straight away without prior spending an hour in transfer. The same applies to departure and check out; literally on our last day we enjoyed the beach time till last minute (there is not much to do in Marsa Alam airport with handful of duty free shops after immigration). Secondly the hotel is nicely located between two Crown Plazas in large complex of Port Ghalib and offers not only 5* luxury but foremost very individual tailored approach towards its clients. The service was first class and if I would like to name those who assisted us and made our stay so enjoyable I had to put long list of names. Instead it would be suffice to say than all staff were great but those who excel was our housekeeper Mr Karem (whom on last day I gave my snorkeling fins as a gift), Mr Hatem Kamal who organized our airport pick up and Mr Ibrahim Ahmed who professionally managed our reservations and prepared everything prior to arrival. Thank you all and also big thanks to F&B manager Mr Mohammed for his customer service and also our favorite waiter Mr Mohammed Fahry for his spot on daily service. Overall the fact that we memorized names of all these people in my opinion speak itself for the high level of individual service they provided.

Practical information:

1/ If you could get an upgrade to superior room. We enjoyed standard but next time we'll try get the suite overlooking the sea.

2/ During dinner the drinks are served from the menu-please ask waiter on first day about it. The size of glasses are impressive however not the amount of wine they pour into it (in my opinion it was about 175ml) for the price of LE50 (about £5). The local bottle of red or white (both very good) were price over LE200 (£20). For the privilege of being served in 'al fresco' restaurant under the star night and surrounded with palm trees it was worth it. BTW water is also charged during dinner (LE19) which is little odd as you get the same water FOC during the day.

3/ It's good to have a bunch of small USD notes for tipping the staff. Euro coins are worthless.

4/ Invest in good quality snorkeling set. There is no point of going to such a marine paradise with mask worth £10 and fins from prep school (and yet most of guests used this sort of kits). If you could afford get free diving set and save money on diving with full equipment (not worth the hassle to dive on 5-7 meters).

Have a good time in Egypt.

Room Tip: Superior rooms on first, top floor.
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank KP I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
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English first
Stockholm, Sweden
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 30, 2013

A perfect place for relaxing and charging your batteries. The hotel has a nice pool and an even nicer reef. We had read some of the negative reviews about the food which had lowered our expectations. Upon arrival we were both positively surprised. When it comes to the prices for food and beverages it's not the slightest higher than on any other five star hotel I've stayed at. The staff is extremely friendly and committed.

Since the area around Port Ghalib hasn't been fully developed yet it feels a bit like a ghost town. Perfect if you want a nice and quite vacation but don't expect any night life.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Otto229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 28, 2013

This is a very good hotel ,it seems new as well. It is huge with a big lagoon and multiple pool, would be great retreat after a diving trip or just going there enjoying the resort.
It is also close to the airport (less than 10 min) and walking distance to the Marina , where u can find some shops (food..etc) and Scuba .
The hotel stuff is very friendly and rooms and spacious and clean.
I would recommend this hotel

  • Stayed April 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank tamersalahsaleh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed April 28, 2013

This hotel really lives up to its name ("the Palace"): You are king of the castle and you will be treated as such! The team at the InterContinental is really doing everything possible to give you an unforgettable stay! The service is of an inimitable high level. Other hotels (worldwide) can still learn something!
The hotel exudes luxury, the rooms are big, the location very well maintained, the buffet has a different theme every night (Indian, Oriental, bbq), the level of housekeeping is very good.
But above all, we enjoyed the peace and quietness. Because it is not all-inclusive formula, and slightly more expensive, a different kind of tourist is visiting this hotel and you can enjoy your holiday in peace and relax. An absolute must for those who desire peace and luxury, and want to be taken care of during their stay!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Izzy_White
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salzburg, Austria
1 review
5 of 5 stars Reviewed April 27, 2013

great hotel guest have to love
absolutely friendly and helpful staff
tasty theme buffets and top service
nice beach with wonderful underwater world
unforgettable experience
if you want to enjoy hight quality vacation in egypt thats one of the places!!!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank BGR I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghent, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 24, 2013

I was in Port Ghalib for the Eastern holidays this year and last year 2012.
I want to congratulate the InterContinental hotel with his great staff at the beach.
Especially Taher Yassen and his crew ! He was always ready to help whenever help was needed.
Information, first-aid, snorkling lessons, swimming etc... Everything you ask for, he will do with a smile He's one of the many people ( including his co-workers) that makes you are enjoying your stay at the beach even when it's cloudy weather !
Keep up the good work and take care of yourselves !
To the management of the hotel : This is a keeper !
Already i make reservation for november 2013.

Patricia (Belgium)

  • Stayed April 2013, traveled solo
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank patricia p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc R, Manager at The Palace Port Ghalib, responded to this review, April 27, 2013
Dear Reviewer,
Many thanks for taking the time to complete a Trip TripAdvisor review about InterContinental the Palace.
All of your kind comments have been shared with our management team and staff in particular Taher from our recreation team who you took the time to highlight by name as providing an excellent standard of customer service. Everybody here is delighted to hear how much you enjoyed your holiday experience with us.
We look forward to welcoming you back at the hotel again in November.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
164 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 stars Reviewed April 24, 2013 via mobile

Wow! What a fantastic Hotel! A real Beauty. Fantastic meeting facilities. our meetings were professionally handled. We had a wonderful break. Great staff, very at tentative, wonderful views good food good evening entertainment. You could not as for a better place to relax and unwind. The diving is excellent. Probably the best in Egypt. Unspoiled and very clean, unlike sharm and Hurghada. A hotel stay not to be missed.

Stayed April 2013, traveled on business
Helpful?
1 Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc R, Manager at The Palace Port Ghalib, responded to this review, April 27, 2013
Dear Reviewer,
Many thanks for taking the time to complete a Trip TripAdvisor review about InterContinental the Palace.
All of your kind comments have been shared with our management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us.
I am pleased to read of you positive feedback regards our conference facilities.
As you state in your review we truly do have some of the best unspoiled dive locations in all of Egypt.
We hope to welcome you back at InterContinental the Palace again on a future holiday.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Palace Port Ghalib

Property: The Palace Port Ghalib
Address: PO Box 23 | Port Ghalib, Marsa Alam, Egypt (Formerly InterContinental The Palace Port Ghalib Resort)
Location: Egypt > Red Sea and Sinai > Marsa Alam
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Marsa Alam
#3 Romantic Hotel in Marsa Alam
#4 Spa Hotel in Marsa Alam
#6 Family Hotel in Marsa Alam
#6 On the Beach Hotel in Marsa Alam
Price Range (Based on Average Rates): $
Number of rooms: 308
Official Description (provided by the hotel):
Located deep in the southern reaches of Egypt, between the Sahara Desert and the Red Sea, lies the amazing destination of Port Ghalib. The Palace Port Ghalib is ideally located at the heart of this exciting destination, overlooking Port Ghalib International Marina, Corniche & Khan and the reserved coral reef of the Red Sea. The Palace Port Ghalib features 308 premier rooms. All beautifully appointed rooms offer the ultimate in luxury and comfort; the resort offers a choice of three restaurants, The Olive offering International cuisine, Pool Deck offering Lebanese cuisine, a selection of snacks and seafood delicacies, with superb views over the glistening Red Sea and the swimming pool. The resort comprises as well Port Ghalib International Convention Centre, the award winner Six Senses Spa, Kids Club. The resort lies within walking distance from Port Ghalib International Convention Centre offering a meeting space of 1,950 square meters, capable of hosting all types of events from full scale conventions of 2,000 delegates to informal small size meetings, 16 breakout rooms. For shopping lovers, the resort offers an exceptional shopping experience at the International Marina, with a half kilometer stretch of a traditional Egyptian Khan bazaar. The Palace Port Ghalib is 2 kilometers drive from Marsa Alam International Airport, 210 km from Hurghada and 370 km from Luxor. ... more   less 
Also Known As:
Intercontinental The Palace Port Ghalib Hotel Marsa Alam

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