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InterContinental Bora Bora Resort & Thalasso Spa
Ranked #3 of 17 Hotels in Bora Bora
Reviewed February 11, 2011

We stayed at the Thalasso for 5 nights following a 5 night stay at the Intercontinental in Moorea for our 1 year anniversary. There were lots of couples at the Thalasso and very few families (we saw maybe 1 or 2). The hotel was not busy, so it was quiet and very relaxing. All in all, it was a fantastic holiday and our stay at the Thalasso was incredible.

Tips and comments about our stay:

First, buy your own alcohol at the duty-free shop at the LA airport since alcohol is expensive in Bora Bora (as well as in Moorea). The duty free is past the security check.

Also, apply for an Ambassador card. It is worth it. We were upgraded to a diamond bungalow (#232) for 5 nights and got some other perks. The biggest perk was that we got a late check-out (4pm) on our last day. This was important for us since our flight did not leave until 6:40pm (the shuttle to the airport was leaving at 5:20pm). That gave us an entire day (vs. checking out at 11am). A late check-out we were told was $200US. So the card pays for itself right there. They do have day rooms that you can use for 45 min before you leave. We were also upgraded in Moorea for 5 nights (and there were perks there too). It’s important that the hotel knows that you are Ambassadors in advance – this will help with the upgrade.

We had to wait when we arrived, but we found that most people had to wait. That’s fine, we filled out the forms they gave us, had our free drink, took some pictures, and walked around the grounds.

The diamond overwater bungalow was amazing. Pierre gave us a tour of our room when we arrived and made sure that we were settled nicely. He was courteous and knowledgeable.

The grounds are really nice and it’s worth taking a walk around. We walked on the other side of the motu (the ocean side) which was deserted most of the time.

The Concierge desk was very helpful (Sandry was great). You can book any activity there and ask them as any questions you have.

We decided to do our own snorkelling. We took the shuttle to the Intercontinental Moana, used their kayaks, and went out to the little island that’s right out from the IC Moana. It’s about a 15 min kayak and it’s hard to miss since there are always boats with snorkelers out there. The snorkelling here was so good – we did this twice. We highly recommend this. Because you’re a guest at the Thalasso you can use IC Moana services/equipment (kayaks, towels, storage at the front desk, etc).

If you speak French, this helps. However, the staff’s English was very very good (better than in Moorea). All in all, the staff is very well trained and professional. Staff members ALWAYS greeted us when we passed them. And most of them remembered our names – a nice touch. This made our stay very personal and friendly. This truly made it a 5-star stay for us.

We had breakfast and dinner included. Beverages (including water), tip, and taxes were not included. One thing to note, there was a price difference in the bottled water (the imported vs. the local). The local bottled water was cheaper. The breakfast buffet was phenomenal. For dinners we ate at the Sands and Reef restaurants. We preferred the Sands because of the selection and the location/view (closer to the beach). Stephane was our server at the Sands and he was superb. The dinner buffets we had were also amazing (French and Japanese themed). The hotel chefs were on hand both nights and were very impressive and professional.

Stephanie, the bartender at the Bubbles bar, was very good. The happy hour occurs before dinner (5:3-6:30) and after dinner (8:30-9:30). It’s a 2-for-1 deal but you get the same drink twice for the price of 1.

For lunch we bought food (baguettes, fruit, peanut butter) at the market store on the island. You can take the free shuttle to the IC Moana and walk about 10-15 min to the store. We also bought water with us and brought that back to our room.

Beware that food and drinks are expensive in Bora Bora (and in Moorea). We thought that the prices were inflated at the hotel and restaurants, but even at the store (where locals were shopping), things were expensive. Note, that you can’t buy alcohol on Sundays and Thursdays (if I can remember correctly). This is according to some rule they have in French Polynesia.

Since the store didn’t always have baguettes (they only had them delivered 2-3 times per week) we ate lunch twice at this pizza place that was half-way between the store and the Moana. It’s this little pizza hut on the island side of the road (not the water side) that had the best service we had our ENTIRE stay and the most delicious pizza our ENTIRE stay. It’s so rustic looking it doesn’t even have a name! But the sign says Pizza and Crepes if I remember correctly and it’s next to a baby clothing store. Go there, it’s amazing!

All in all, this was a fantastic trip and I would highly recommend the Thalasso. While we would go back, this is more of a once in a lifetime trip for us!

  • Stayed: November 2010, traveled as a couple
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4  Thank SaraKOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 7, 2011

Hmmm, where do I start???

Look, honestly you cannot compare Bora Bora and the InterContinental Thalasso to anywhere else or any other hotel. The service is fantastic, the food is amazing, the views from your bunaglow you cant even begin to describe.

My partner and I spent 10 wonderful days in the very end bungalow and we loved literally every second of our stay there. The colours of the water are colours you've never seen before. Its absolutely breath taking.

We spent an afternoon doing the Reef Discovery Tour which was awesome. We also did the jetski tour which was loads of fun.

The best thing about Bora Bora and the InterContential was the rooms where great, the water was amazing, the restaurants were out of this world and all in a location that you cant describe in words.

If there is a place in the world I want to go back to again, this is it!

  • Stayed: November 2010, traveled as a couple
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Thank maryann_farrugia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2011

The IC Thalasso in Bora Bora is a wonderful, relaxing beautiful place. It is paradise!
The staff were very friendly. But remember, they are on island time, so things are a bit slower than we are used to. We had an Over the Water (OWB) bungalow at the very end looking at Mt Otemano. It was spacious, clean & beautiful. Each morning we had breakfast on the deck & skinny dipped :-). Bora Bora is a place where you can do nothing and totally disconnect. NO cell service and expensive internet ($10/hour) keeps you disconnected from the world. We were so relaxed we had to check each others pulse every once in a while.

As for food, it's French. It is very expensive and there is not much choice of restaurants on property. 1 for lunch, 1 for dinner and they are ok. I liked lunch better than dinner. We would NOT recommend the meal plan. Instead, take a boat shuttle to town and grab some goodies at the supermarket (baguettes, cheese, fruit, wine & beer) all make for great al fresco happy hour at the OWB. Also, have the conceirge make a reservations at offsite restaurants. There is some amazing eating at different locations. The fish/sushi is delicious. The Aloe Cafe, in town, is great for lunch. The best place for dinner will remain our secret, but a good casual/value is Kaina Hut or upscale fine dine at the Jean George's Lagoon restaurant at the St. Regis. A real treat! Maruuru!!

  • Stayed: January 2011, traveled as a couple
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1  Thank mandro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2011

We spent 1 week at the Intercontinental Thalasso Spa and Resort in Bora Bora Sept 2010. We made the trip for a long planned wedding. Not just the Tahitian ceremony but the real legal wedding. After more than 8 months of planning … and being anxious that something was going to be missed – the time had come. Words cannot express our happiness and gratitude for the professionalism that we found at the Intercontinental every step of the way. Upon landing in Bora Bora we were met with representatives from the Intercontinental and boated to our resort. There we were greeted by Guillaume the general manager who ensured that our stay would be remarkable. We had a group of 12 family members coming in the next day and each and every one was made to feel special. The OWB were more than we could have imagined from the pictures. Spacious, private, the views …. breathtaking. The chief concierge Laure Salabert could not have done any more for us. We met with her the day before the wedding and she was available for a mock trial at the site to see how our music would sound. She was with us the entire wedding day and even made the trip to the legal ceremony at the Mairie de Bora Bora. We had a Tahitian ceremony on a private part of the beach when we returned to the hotel. Laure also brought her ipod and docking station for the music in case of ours failing. There was a plan A & B for every part of our wedding day. If the weather was not cooperating the ceremony would be in the chapel. As 4:00 approached the sky was extremely overcast and black. I was sure we would be going to the chapel. Laure and a few of the islanders watched the sky and postponed the ceremony 15-20 minutes. Sure enough when we proceeded the sky was bright, the sun shining and what a beautiful event it was. They definiately know their island weather. After champagne on the beach we moved into a private area for cocktails and then to a beautifully set table for an elegant dinner created especially for us along with a beautiful chocolate wedding cake. The band that usually plays between the Intercontinental and another resort was our wedding band and they were absolutely amazing playing current up to date music . The vocals were excellent
We cannot find a bad word to say about this resort or any of the people that work there. Everything was clean. The food was great. The staff very polite and accomodating. We were a group of 14 and were able to dine together every night at either restaurant … Our wedding was unbelievably romantic with the beautiful Mount Otemanu for a backdrop,.. who could ask for more. If you are thinking of getting married or to go on a honeymoon in Bora Bora – the Intercontinental is definitely the place to go.

  • Stayed: September 2010, traveled with family
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2  Thank Deb155032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2011

I am a New York City-based travel writer who writes primarily abut romantic travel and I have been lucky to have traveled to Tahiti four times over the past 15 years. On both of my most recent trips (Dec. 2010 and Sept. 2008), I stayed at the InterContinental Bora Bora Resort & Thalasso Spa and found it to be one of the best resorts on the island in terms of location, service and overall ambience. You can read my complete review at

http://gohawaii.about.com/od/boraboralodging/fr/intercontinental-bora-bora-resort-and-thalasso-spa.htm

  • Stayed: December 2010, traveled as a couple
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Thank TravelWriterNYC-USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2011

This is by far the best hotel i have ever stayed in . First of all I think it is the most privileged hotel in terms of possition in Bora Bora. The views from every corner of the resort are spectacular.The rooms are huge with exceptional interior design and with all the ameneties you could have in a remote paradise island.This is an exclusive resort with 80(if i remember right) same overwater villas.The only thing that changes are the views but dont think that is something you must spend more money for as from everywhere you can have the picture of the mountain.The only dissapoing in our 8 days stay was our check in. Waited a lot of hours in the lobby as the plane from Moorea arrives in the morning.The staff seamed to have forgotten us and after the welcome drink they did not offer us anything nor came to ask if there was something that we needed. Anyway when we entered our room we instantly erase all the bad thoughts.The rooms are as in the pictures of the hotel site so you dont have anything to be afraid of.The water below the villa is crystal clear and you will have the feeling that you are in a swimming pool. The food is ok but nothing to impress and the service is slow.

two tips. Bring some DVD with you because the TV has little channels.
Also bring some snacks with you as the mini bar is very expensive with poor choices.

  • Stayed: September 2010, traveled as a couple
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Thank LIK0S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2011

It was our second stay at the IC Thalasso, first stay was in 2008.
This time we stayed 2 weeks. Hotel is still breathtaking, the wonderful setting in the lagoon, all of the staff really friendly, always smiling.
Our room was great, didn´t have a view of the Mount Otemanu, but in the open lagoon with full privacy. We definately enjoyed our stay and will return, but also want to mention the few things, that could be improved:

- As stated in another review, we often saw used dishes from room-service standing next to the ice-maschines in front of the houskeeping-villas and even on one of the trash-cans on the wooden pathway. Sometimes the dishes stood there for 2-3 days, nobody seemed to be in duty to remove them...This isn´t a nice sight for the guest to look at
Maybe the managment should walk through the resort from time to time to check if everything is clean and tidy.

- Right from the beginning the shower didn´t work properly, no hot water, complained twice, first time nothing happened, complained again than maintainance appeared 5 minutes later and solved the problem the next day.

- The breakfast has a good variety and was better than in 2008, but it is the same every day, it would be nice, if the choice would differ even a little from day to day.

Hot dishes: Scrambled eggs, Bacon, sausages, hash Browns, Tomatos. Every day the same. Crepes and Pancakes taste much better when prepared fresh and not lying around under a red light for hours.

A few times things weren´t replaced when empty, for example the Possoin Cru, even if the breakfast time was going on for more than 2 hours...

- We went to the Japanese Buffet, as many reviews on Tripadvisor mentioned it to be fabulous, but we were disappointed. Sashimi was great, hot dishes were nothing special and the maki rolls had strange ingredients like salami, cured ham, mozarella,would have been better just to offer normal maki rolls with salmon, avocado, etc like in every regular sushibar around the globe.. Only the desserts were fabulous. So in my opininion the Japanese Buffet wasn´t worth the money.

-Coffee: In the whole resort you can only get coffee made out of Nespresso Tabs, no Cappucino or Latte macchiato available, really sad..

- Transfer to other hotels like the St.Regis is very expensive we paid about 50 US-Dollar for two for a 5 minute ride to dinner. At dinner we talked to the Food and Beverage Manager at St.Regis, who told us to come back, they would arrange free transfer..
At Thalasso, they told us, we had to take the Thalasso Boat and pay the transfer which was about 50 US-Dollars.The FZ&B Manager of St. Regis also arranged a tour through the resort for us and showed us different rooms. Resort looks very nice, rooms are larger than the Thalasso, but more the traditional Polynesian design, which we didn´t like..Rooms at Thalasso are more appealing with their modern design.

- TV: Only 1 Channel in English language (CNN), the selection of the pay-per-view movies is not up-to-date with really old movies like Indiana Jones 1-3, etc. Bring DVDs for rainy days, as it rains a lot sometimes! According to the room directory there should be an english Movie Channel, but there was only CNN in English. Also an IPOD-Docking-Station would be nice.

- Internet via WIFI only in designated public areas with ridiculous charges. No Wifi in the Bungalows, but got a Wifi Signal in our room from a local Wifi-Provider, which I could use in the room to a reasonable price, but won´t be available in all of the rooms.

Summary:
Rooms at Thalasso are much nicer than at St.Regis and Four Seasons, if you like modern contemporary design. Food is average, had a better dining experience at St. Regis. Bora Bora is one of the best places on earth, Hotel is in a very good location, wonderful lagoon.
Free regular Shuttle to the Sister Hotel Moana on the main Island is a big advantage, because you can buy things at the small local supermarket.
Despite all the minor flaws we will definitely return to Intercontinental Thalasso!

  • Stayed: December 2010, traveled as a couple
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1  Thank alohasteffi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Bora Bora Resort & Thalasso Spa

Address: | Motu Piti Aau, 98730, French Polynesia
Phone Number:
Location: French Polynesia > Society Islands > Bora Bora
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Bora Bora
#3 Spa Hotel in Bora Bora
#3 Luxury Hotel in Bora Bora
#3 Top resorts Hotel in Bora Bora
Price Range: $1,023 - $1,316 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Bora Bora Resort & Thalasso Spa 5*
Number of rooms: 80
Official Description (provided by the hotel):
InterContinental Bora Bora Resort & Thalasso Spa is located between the two hearts of Motu Piti Aau, a coral island on the barrier reef. The Deep Ocean Spa is the centerpiece, but the resort offers lots of cultural and recreational activities to fill your days including canoeing, kayaking, snorkeling, stargazing and handicraft demonstrations. ... more   less 
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Also Known As:
Intercontinental Thalasso-Spa Bora Bora Hotel Bora Bora
Intercontinental Thalasso Hotel Bora
Intercontinental Thalasso Resort Bora
Intercontinental Bora Bora

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