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InterContinental Bora Bora Resort & Thalasso Spa
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Reviewed December 5, 2013

We stayed four nights at the hotel. It has incredible view from the villa. All the hotel staffs were very friendly and the services were excellent. My son received nice snack/desert everyday. The food there was good. We will stay there again next time.
We reserved all the Tahiti vacation package through Lisa at Tahiti Legends. She was very knowledgeable, responsible and considerate. When we were in Bora Bora, we wanted to make some change on our flight. That was the day before Thanksgiving. I contacted her and she replied in the afternoon and promised to take care of it on Friday when their office was reopen. On Friday morning she did change our flight to our preferred time. If you plan your trip, it is worth contacting her.

  • Stayed: November 2013, traveled with family
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2  Thank Wei C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2013

The ICH Thalasso Bora Bora was fantastic. From the pick up at the dock at the Bora Bora airport which is on an motu (barrier reef island) to the time we left ~ first class all the way. All rooms are over water villas and we had a diamond class room looking out over lagoon and Mt. Otamano. All staff were extraordinarily friendly and welcoming from front desk to the pool guys (who could also weave you a hat, show you how to open a coconut with a sharp stick or feed a sting ray or teach you how to tie a pareo (traditional island style dress) to the restaurant staff to the spa staff. Special thanks to Irena in the boutique for going out of her way and picking some local fruit for my wife and having it delivered to our room. Hotel facilities we immaculate as befits their location in paradise. The villa we stayed in was also first class and the view - well I'll probably never forget the view from the bedroom, the swim deck of our villa - pretty much everywhere you look. Food was good although if you do not opt for half or full board could get very expensive as they have to pretty much fly everything in. Spa facilities were great and staff well trained. Overall not the easiest or least expensive spot to visit but worth every penny!

Room Tip: Basic rooms are Sapphire. Better rooms are Diamond best rooms are Diamond with lagoon and mountain view of which there are only 6.
  • Stayed: November 2013, traveled as a couple
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2  Thank Darrell P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2013

My husband and I spent one night here while on a Paul Gauguin cruise. The ship had a romantic package which included the owb with a romantic dinner and breakfast to your bungalow brought to us in a canoe. I can't describe how beautiful this place is, pictures can't just express the beauty and peaceful surroundings.

  • Stayed: October 2013, traveled as a couple
    • Service
2  Thank ppacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2013

5 stars do not come close to rating this resort. We wish we could give them many many more. Despite what reviewers of the other 5 star properties say, the IC Thalasso occupies the best position in the lagoon with direct views of the mesmerizing and ever changing Mount Otemano and the water is clear, sparkling and even with the Bora Bora winds, it does not get rough or wavy. Guests from other resorts said the same when we spoke to them.

ARRIVAL AND CHECKIN
We were met at the airport by friendly staff who quickly gave us cool water, a lovely lei and directed to collect our luggage and wait to be directed to our boat. The boat staff identify you by the resort tags on your bags so there is no stress or drama. We were ushered aboard and on our way to the resort within 10 minutes of arriving. We were greeted by a man blowing a conch shell and very quickly welcomed and shown to a buggy, We were taken on a thorough tour of the resort b a terrific young man who clearly loved his job and workplace. We were returned to the checkin building where we sat at a table overlooking the lagoon, given iced tea and a cool towel to refresh ourselves. Checkin was professional and highly efficient. He explained everything about our package and was very thorough. We were then taken to our villa( 209) where our luggage was waiting.

VILLA
Wow wow and more wow. The villas are beautifully appointed and huge. The bed was a super king and I used the IC pillow menu and got the perfect pillow the first time I asked for it. We slept so very well and the shower was awesome. We didn't want to get out once we got in. The toiletries are from the Spa and there was always plenty in our villa. We didn't actually use the bath but it was perfect for drying our wet gear following a day of diving and snorkeling, Beach towels are also provided so you don't have to use your bath towels when swimming of your deck, which we did plenty of. The AC was perfect and we honestly have no complaints at all with the Villa. We loved it and can't wait to go back to it. The water here was deep enough to dive off although there were signs warning against it. The fresh water shower on the deck came in handy to not only wash ourselves but also our gear so we didn't have to carry it through the villa.

RESORT
Was immaculate at all times. It is pristine, very well maintained and had everything you could ever need. We found a tennis court and they also have outdoor table tennis and plenty of free non motorized activities. Equipment was never a problem, there was plenty as the resort only has 50 villas so it never feels full or busy. Perfect in every way, we cannot fault it and the effort that goes into maintaining it is evident everywhere. The maintenance team should be commended. We didn't use the pool because we enjoyed swimming in the lagoon but the missing tiles didn't bother anyone and it was very popular.

Some reviewers have commented about the rocks and coral in the shallows of the beach but it was not a problem for anyone we spoke to. IC Thalasso is and eco style resort and as such they respect the environment. Bora Bora is renowned for its natural beauty and as such, they leave things alone where they can. I wore reef shoes at times but even when I didn't, I didn't have a problem with the beach. It is spectacular and has been there far longer than we've been visiting it.

ACTIVITIES
There is plenty to do or nothing to do depending on how you feel. We made use of just about everything the resort and Island had to offer and had heaps of fun. The staff are helpful and give you thorough instruction about safety etc so no need to worry about heading off on a SUP or kayak for a few hours. Snorkelling under the chapel is best but we also enjoyed exploring the beach area and our deeper past the resort. the perfect location allows for this and the shuttle to the other IC allows you to participate in many activities without having to worry about transport. The shuttle is efficient and safe and a lovely ride to soak in the ever-changing lagoon and island views. The Concierge team are so helpful and friendly and will arrange just about anything for you. Then even drove me to the villa to collect a voucher at the last moment for one of our activities and got me back to the dock in time. One thing we did not like is the amount of surcharge they add to off-resort activity bookings. Where you can do this yourself and you will safe a small fortune. That said, the team is just fantastic.

FOOD
Being in the tropics it is hot so you don't need as much food as you might think you will. We did take some snacks from Tahiti but just some crackers and dried apricots which were plenty for our 5 day stay. Breakfast was the most incredible array of just about everything you can imagine. The food is plentiful, beautifully presented, fresh and simply superb. The chef sure can make an omelette and the fresh baked breads and pastries were divine!! Congrats on a breakfast spread that had us so stuffed until dinner time we didn't need lunch once. We ate at Reef and Sands and preferred the more informal style of Sands as at the end of a long hot day spent in the water we couldn't be bothered dressing for dinner. Given the limitations due to location and what can be grown in BB, the food was fantastic. I had sorbet every night for dessert and miss it soooo much. The staff called us Mr & Mrs Sherbert. Service was always quick, friendly and professional in spite of some rude guests with unreasonable demands.

Service at the beach was equally good and we never had to wait more than a couple of minutes for our drinks to be delivered.

Happy hour was lively yet chill which absolutely fantastic local musicians and vocalists. They were seriously good and really added to the high end yet chilled out vibe that we had craved.

SPA
My husband gave me a half day treat at the Spa and it was the greatest spa experience of my life. The facilities really are world class and they don't allow more than a certain number of guests in at a time so you don't have to wait for anything at all. The therapist (Maime??) was unbelievably good and at the end of my massage I couldn't even remember that I had legs, let alone walk. I really did go to that serene chill place we all strive for when we have a treatment. Truly incredible and I recommend anyone who is going to IC Thalasso book ahead so you can be sure to enjoy the Spa, it was one of the high points of my entire trip to FP. Cannot recommend highly enough.

and finally the STAFF
Well what can we say, they are truly outstanding. Nothing was too much trouble, nothing was forgotten or delayed and I say to IC management that your team here make this resort what it is. We observed staff dealing with obnoxious and rude guests with such grace and professionalism that it was astounding at times. Some people think the high prices entitle them to behave poorly and these wonderful people, many of whom are locals sharing their beautiful home with us, are such a credit to the IC brand and we cannot find the words to express our thanks to them for making our stay so good. The team is very professional, efficient and hard working yet they managed to make us feel as though we'd been there before and they were happy to welcome us back. I am gushing but this team put up with rude and demanding guests to their island in such a clever and warm way we just cannot find the words to describe them. Please IC management, commend your staff for a job so well done.

OVERALL
I hope anyone reading this is lucky enough to travel to the un-equaled FP islands. Bora Bora is truly paradise on earth and we have been forever changed from our experience there. We have already started saving to go back and have been depressed since we left. If you do go, you must stay at IC Thalasso, it will be an experience you will never forget and it really did make our BB holiday, it is astonishingly beautiful, the resort really is incredible and while it is clearly 5+stars it is low-key, quiet, relaxing and chill. We will not even consider staying anywhere else for our next trip which will be twice as long as the last!!!

Get a meal plan, at least half board. It will save you loads of money and the resort is magnificent at night so we didn't even consider leaving to eat elsewhere.

  • Stayed: November 2013, traveled as a couple
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4  Thank goldie01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2013

We stayed on two islands in Tahiti for our honeymoon, Moorea and Bora Bora and stayed at InterContinentals on both. The InterContinental Thalasso bungalows were definitely more luxurious than the overwater bungalows on Moorea. The staff was incredibly attentive and helpful.

While on Bora Bora, we aslo visited the InterContinental Le Moana, which was nice, but not as luxurious as the Thalasso.

The vast majority of people staying here were couples, many of whom were on their honeymoon but also many who were not. There were also a few families who stayed here but it isn't somewhere I would recommend for families. Definitely felt more like a place for couples.

  • Stayed: September 2013, traveled as a couple
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1  Thank Christina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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