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“IC Thalasso - Hit and Miss”

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InterContinental Bora Bora Resort & Thalasso Spa
Ranked #3 of 17 Hotels in Bora Bora
Reviewed October 30, 2012

Just returned from a week at the IC Thalasso. The property itself is beautiful and the rooms are so spacious and well laid out. We enjoyed the OWB Diamond with a direct view of the mountain. The abiity to walk out the door and float in the lagoon was wonderful. We did bring a raft but only used it 2 or 3 times.

Overall we found the service at this property to be lacking in the area of food and beverage and front desk. We arrived from LA at approximately 10 am and told our room was not available and we would be alterted when it was by 2 pm. Unfortunately this did not happen. We spent the morning at the pool and then enjoyed lunch at the Sands where we literally had to chase down our server for the check. At approximately 230 we went to the front desk to ask if our room was available and the nice gentleman said it had been for a while. Unfortunately the person that checked us in, had us sign all the release forms and took our credit card forgot to tell us.

In terms of the restaurants, the Nui Nui at the other property was horrible. Incredibly poor service and the quality of food was low. I ordered a steak that was filled with fat and gristle and we were never offered any more to drink once our bottle of water was empty.

In terms of the Reef, the buffets and breakfast are nice. Good variety of food. The plated evenings are alright. Some of the dishes came out in preparations I was not expecting based on the description. Very elegant. Again, service lacking. We brought this to the F & B Managers attention and he did send a written note of apology and half bottle of champagne to our room.

Overall this was a good trip. The pool is very nice, eventhough you have this beautiful beach right in front of you. They came around with the most beautiful smelling cool towels to refresh in the early afternoon and a fruit appetizer. Additionally some of the demonstrations they did such as coconut husking were interesting.

Room Tip: Room 220 was located in a phenomenal spot.
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  • Stayed: October 2012, traveled as a couple
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4  Thank 1lacie001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,039 - 1,045 of 2,419 reviews

Reviewed October 28, 2012

What a great spot! Be sure to get an overwater room as deep as possible near the end for best views and great swimming! Place lovely,staff friendly,food great...but not for the faint of heart financially! Transfers and organization very structured and good.Day rooms very usefull. We really relaxed and enjoyed ourselves. This property far outweighs the older Moana property.Dont bother eating there either...only worth it for great boat ride over!

Room Tip: Become ambassador club member or priority gold member for upgrades
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  • Stayed: October 2012, traveled as a couple
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Thank rob e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2012

This place is truly a once in a lifetime get away. The staff was awesome! We hit up happy hour with the awesome bartenders each night! The best part was we got to enjoy two resorts for the price of one! Great location!

  • Stayed: August 2012
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Thank Jdeford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2012

The most exotic vacation ever. Staying at the IC Thalasso in their beautiful over water cottages was a real treat. Its a top notch resort where u are treated like royalty from check in where they do all the work and u just sit and sip on a fresh juice and have a warm refreshing towel to a day at the pool where the poolside staff make u feel like family to dining where the staff is warm and welcoming and remember ur name. We did a lot of fun excursions. One hint is to try to book them before u go. That way, u can pay for them before u go and don't have to worry about exchange fees, etc. Also, we did find that when the hotel concierge "helped" us out with reservations, it ended up costing us more than we paid doing it ourselves. Don't forget ur water shoes...Lots of spikey sea urchins. Go on the half-day Lagoonarium trip...We did the full day and it was nice but I think the half day would be plenty of time. The Helmet Dive was awesome. The helicopter tour a must do. Jet skis loads of fun. The jeep safari tour was fun. Bloody Mary's a different dining experience which we enjoyed. Bora Bora has the most beautiful waters u can ever imagine.

Room Tip: Ask for an end cottage so your view of the mountain is unobstructed. It's worth the extra walk.
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  • Stayed: August 2012, traveled with family
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Thank Ohiodentaldiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2012

Staying at the IC Thalasso was, without a doubt, the highlight of our honeymoon. I had spent a lot of time on trip advisor prior to the trip, so I thought I knew what to expect. But it was so much better. The property is situated on a beautiful spot on the island. We loved just sitting on the beach with a view of the mountain.

We got the ambassador membership (highly recommended) and booked a saphire bungalow so we were updgraded to a diamond bungalow. We had a beautiful view of the mountain from our balcony. The bungalow was huge, modern, and had great amenties. We loved the Nespresso maching. (tip: bring your own pods) The service at the resort was incredible. Everyone really tried to make our trip special and they did!

We were pleasantly surprised by the quality of the food. We had room service, ate at Sands, and at The Reef. All of the meals were delicious! Lunch was pricey, but you have to expect that when you go to a place like Bora Bora.

We took a few trips to the main island for dinner and sight seeing. It was really nice to have hte free shuttle. Highly recommend Villa Mahana for dinner. We also ate at Bloody Mary's and could have skipped it.

All in all, we had an amazing time and absolutely loved the IC Thalasso!!

  • Stayed: September 2012, traveled as a couple
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2  Thank sdtraveler0607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2012

We spent a week in French Polynesia on multiple islands in September 2012 and stayed at the Intercontinental Bora Bora and Thalasso Spa.

When you land at Bora Bora Airport, you will be greeted by a hotel representative. Once your bags are taken off the plane you go a short distance to where the boats to the resorts, Vaitape, etc. are waiting. The boat captain will load your bags in the boat for you, so all you need to do is board the boat, sit down, and enjoy the spectacular scenery. Because Bora Bora is surrounded by small islands, called motus, and reefs, the water is very smooth, making for a pleasant 20-minute boat trip.

Bora Bora is stunning. Its most prominent feature is Mount Otemanu which rises up out of the center island and is often featured in pictures, movies, etc. To us that mountain represents paradise. We were beyond pleased that the resort's location offered an unbeatable view of the mountain (it does not look the same from all angles).

We arrived at the resort dock and were whisked away to reception where they provided us with a nice tropical drink and took a picture of us with Mount Otemanu as the backdrop. They provided us a copy of the picture upon departure, at no extra charge. We were taken on a tour of the property.

Because of the way flights are scheduled, there is an excellent chance that you will arrive before your room is ready, which they promise by 2pm. Fortunately a complimentary day room with a couch, chairs, and bathroom with shower will be provided so you can clean up and begin your excellent adventure. Our bags were brought to the day room, and then transferred for us to our bungalow when it was ready (which was before 2pm).

Thalasso is not a large resort, 80 over-water bungalows and two villas, but that helped make it perfect for us. It is one of the quietest places we've been, with the majority of the sound coming from the wind, the surf, and the nature that calls Bora Bora home. You suddenly realize how loud the rest of the world is when you are enjoying the peace and quiet of this resort. You don't even know there are other guests in the bungalows near yours.

The bungalows all seemed to be about the same size and design. Inside they are spacious, and with the addition of a fridge and a grill or stove we could easily live there. Forever. They are setup with multiple rooms, and include two TVs. Most stations were in French, but Fox News was in English. There is also a large outdoor deck with steps down to the water. Swim under the bungalow and you can peer up through the glass table in the living room. Don't worry...The bungalows are separated enough that it is unlikely anyone will be swimming under yours. In the living room is a glass table that slides open to the water. Not a lot of fish in that part of the lagoon, but it is still a nice touch.

The northern end of the resort is where the boats from the airport (The airport is on an island...No roads to it...Very unique) and to the main island dock. There is some noise there, but not a lot. If you seek complete tranquility then a bungalow on the south end of the resort would be best.

There are a number of different activities, including kayaking, hiking, tennis, demonstrations of how to open coconuts and sting ray feedings. Not quite as much as you'd find at a larger resort, but we did not find the offerings lacking in anyway.

If you feel the need to stay connected to the Internet while at the resort, it will cost you $30/day. This is inline with other resorts in French Polynesia. To avoid these charges we downloaded all the books we wanted to read ahead of time, and had one phone setup for calls and texting. And...We let people know that we would be hard to find in paradise. It was the most unplugged we'd been in a decade and it helped put things into perspective.

The friendliness of the staff, particularly the native Tahitians, is unsurpassed. Whether they are walking past you, seating you at a restaurant or bar, or driving in one of the many golf carts on the resort you will be greeted with "Ia Orana", which is pronounced "yo-rah-nah", and is a general greeting similar to "hello". They are proud of their island and want to you enjoy it as well.

There are free boats between Thalasso and the Intercontinenal Le Moana on the main island if you want to venture out. One caveat...Le Moana is not within easy walking distance of Vaitape, the city on the main island with most of the shopping, and the shuttle buses to town are only scheduled twice a day...Much less than the number of ferries. The price for a cab to town is about $20 one-way and the price of the shuttle bus is about $10 per person round-trip. If you can find another couple to take a cab with you that will cut the cost and add convenience.

The ferry and shuttle schedule add a whole new meaning to "island time" since they run like clockwork, but do force you to adhere to a schedule on your otherwise carefree time in paradise.


Food is expensive, and that is true anywhere in French Polynesia. Meals at the resort were only slightly more expensive than at restaurants in Vaitape. To help mitigate the cost of meals we brought packets of oatmeal (there is a pot to boil water in the bungalow) and bags of dried fruit and nuts. Considering that breakfast is about $30/person we saved over $400 on our trip to French Polynesia. Note that the one restaurant that serves lunch at the resort does not do so until Noon, although they will serve drinks. This is something to consider since it may have been a long time since you've eaten when you arrive in Bora Bora, and in our case it was well before Noon.

If we ever return to Bora Bora, we will again stay at the Intercontinental Bora Bora Thalasso. Paradise.

Room Tip: Bungalows on the north side of the resort are closer to the boat docks, and may have some unwanted n...
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  • Stayed: September 2012, traveled as a couple
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6  Thank XlntAdventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2012

Just a ridiculously nice resort. Where to start?

The grounds/facilities are top notch. Pool, lounge, restaurants, beach, lagoon, spa, all just 1st class. Beautiful.

The rooms are enormous, huge suites, and the coffee table is glass, so you can see through to the water. Large deck on the back, huge shower and bathroom, large floor to ceiling windows. Nice flatscreen TV's, sound system, AC, fans, etc. The works really.

Beach was very nice, plenty of lounges, and lots of free water equipment. Kayaks, paddlesurfing, snorkeling, etc.

The food at the restaurants was also amazing. I didn't have a bad meal the entire time I was there. The wait staff at lunch was sometimes a little slow, but not bad. Again, the food was amazing. The french influence with the island flavors are a fantastic combo. Only thing i didn't like was the scrambled eggs, but you could get the omelet chef to make you some fresh.

The staff was all great. The concierge worked her butt off helping us plan activities, and could not have been nicer. The pool staff was also extremely nice and helpful.

The fish around the resort are gorgeous, the snorkeling is great. Watch out for the stingrays though!

Couple of things to know going in - it is VERY expensive. The luxury comes at a price. Not just the hotel room, but the food, drinks, spa, etc, it's all really expensive, as in over $20 for a burger, and $25 for a boat drink. Wifi, souvenirs, activities, they are all pricey. So be prepared. From what I understand, this is a Bora Bora thing, not a Thalasso thing. Also, it almost 100% couples. This is one of, if not THE, most romantic place on earth. Don't come with a group of friends, or your kids.

Bottomline - it's expensive as can be, but I highly recommend the experience. We swung by the other IC hotel on the main island - didn't even come close. Would rec staying at the Thalasso.

Room Tip: All the rooms are very nice, just be aware that the farther out you are, the longer it takes to get...
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  • Stayed: September 2012, traveled as a couple
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1  Thank NYCReynolds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Bora Bora Resort & Thalasso Spa

Address: | Motu Piti Aau, 98730, French Polynesia
Phone Number:
Location: French Polynesia > Society Islands > Bora Bora
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Bora Bora
#3 Top resorts Hotel in Bora Bora
#3 On the Beach Hotel in Bora Bora
#3 Luxury Hotel in Bora Bora
Price Range: $906 - $1,302 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Bora Bora Resort & Thalasso Spa 5*
Number of rooms: 80
Official Description (provided by the hotel):
InterContinental Bora Bora Resort & Thalasso Spa is located between the two hearts of Motu Piti Aau, a coral island on the barrier reef. The Deep Ocean Spa is the centerpiece, but the resort offers lots of cultural and recreational activities to fill your days including canoeing, kayaking, snorkeling, stargazing and handicraft demonstrations. ... more   less 
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Also Known As:
Intercontinental Thalasso-Spa Bora Bora Hotel Bora Bora
Intercontinental Thalasso Hotel Bora
Intercontinental Thalasso Resort Bora
Intercontinental Bora Bora

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