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Maitai Polynesia Bora Bora
Ranked #9 of 17 Hotels in Bora Bora
Lawrenceville, Georgia, United States
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
“You get exactly what you pay for”
1 of 5 bubbles Reviewed August 31, 2012

Had I known that my husband had chosen this resort, I would have definitely cancelled and booked somewhere else. When we decided to honeymoon in Tahiti, I was excited! I was looking forward to the trip. We spent one night in Tahiti at the Radisson, then five nights at the legends resort, which was amazing. Though we didn't stay on the beach, we enjoyed waking up every morning to the view outside. Also, the staff was amazing. They greeted us with smiles. Whenever we needed transportation, they were always on point making our arrangements and most of the time, we didn't have to pay. It was even fun learning their language, as they took time to teach my husband such sayings as, "moruru". Needless to say, I enjoyed it very much! Then, we got to Bora Bora. The view is just amazing. The island is hands down the best. The water is just crystal clear and very enticing. You know you are in a luxury place once you land. It is the island that beckons you to stay on an overwater bungalow. Well, the first clue that told me that I would hate this stay was when no one came to greet us at the pier. So, here we were in a foreign place, with no idea of how to get to the hotel. Then we were told that a taxi would be getting us in a few...which turned out to be about an hour later. In fact, he came just as we were getting not another taxi. When we finally arrived, we were given some drink that tasted like powdered mix, unlike the drink that we received in Moorea, which was fresh pineapple juice. I could barely hear what the young lady was saying because I was taken back by the super outdated decorations in the lobby.
When we got to the room, I started to cry. He room looked like a motel in which someone came in and tried to decorate it with flowers. There was a super tiny outdated television, compared to the flatscreens in both Moorea and Tahiti, a broken French door that serves to separate the bathroom from from the bedroom, a broken drawer that was left hanging out and a view of their swamp in the porch. Yes, a swamp, not the ocean. My husband knew that I wasn't happy and when we asked if we could get a villa on the beach, we were told that none was available. When we told them that we wanted to cancel, they did not try in any way to appease us. In fact, we were told that we couldn't get the remainder of our money.
Breakfast was so bad that I almost threw up. Here we're dogs and cats in the breakfast area and the food was so cold. The sausages and eggs were very unnoticeable to be what they were. All in all, I was very displeased, and if it were possible to give a zero, I would. Next time, I will definitely take a hands on approach in planning our next trip there.
P.s. thankfully, the Intercontinental was within walking distance because that is where we spent all of our time. Their staff was very kind, and the food was superb. If you want to have a truly fun time in Bora Bora, shell out the cash for it. It is worth it!

  • Stayed August 2012, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank Tammy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,050 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Asia, Peru
Level Contributor
168 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
1 of 5 bubbles Reviewed August 28, 2012

LOCATION: Air Tahiti Nui offered free ferry transfer from the Bora Bora Airport to Vaitape, the biggest city in Bora Bora. From the Vaitape ferry, the hotel minibus picked up hotel guests for XPF 4200. Expect a non-friendly greeting at the pier. The hotel staff ordered the guests around like a heard of sheep. She barked where hotel guests should sit in the minibus and where the luggage should be placed.

HOTEL: After a twenty minutes' ride in a packed minibus, we arrived at the hotel where we were greeted by more hotel staff divided us into groups depended on whether we spoke French, Spanish or English. The staff then ordered us to fill out the registration form and all empty spaces in the form had to be answered. One guest did not have a pen and went to the reception counter to get one. Not surprisingly, she was barked by one of the staff to immediately return to her chair. After 30 minutes of dilly-dallying we were finally showed to our villa. The over-water bungalow badly needed a repair. One of the windows could not be closed because a handle was missing. And since it was located right by the entrance door, it could easily be opened from the outside. The shaver mirror in the bathroom did not have a mirror. The list of faults went on and on. The room was dusty, especially the air-conditioning. The toilet was an enclosed box without any ventilation. The beds were hard and the pillows were uncomfortable. We specifically asked for a twin room, but they failed to inform us that one of us had to sleep in a sofa bed. The shower was adequate. The bungalow had a very nice view of the lagoon, especially in the morning. The breakfast was not so good. The orange juice was watery and the omelet tasted like powdered eggs.
The check-out, well, where shall we begin? The hotel had already charged our stayed using our credit card without our authorization even though we clearly wanted to pay by cash. After fifteen minutes of rankling, they finally agreed to credit our card instead of cancel the unauthorized transaction altogether. This meant there would be fees on two transactions: first for the unauthorized payment and second for the credit transfer. They did not understand the difference, poor thing.

CONCLUSION: The bungalow setting is not bad. The crystal clear water and the nice view are actually quite stunning, but sadly this is not a good hotel. The staff was quite rude and unapologetic. Avoid staying at his hotel if you can.

Stayed August 2012, traveled with family
Helpful?
6 Thank HKasyouare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed August 20, 2012

If you cant afford a fancier resort then this is a good place to stay. The beach is very nice. No snorkeling straight from the beach though. Withing walking distance to many restaurants. Service was terrible, they were very much on 'island time'. If you like things to be 'just right' go elsewhere. I would not recommend for a honeymoon. But if you are happy with 'budget', then this will do.

Room Tip: Go for a lagoon view room.
See more room tips
  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank sydneygirlmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed August 18, 2012

My husband I stayed at Le Maitai for our honeymoon. Overall the hotel was nice- we had an overwater bungalow (although note that many do not necessarily have a great lagoon view- some have a view over to other bungalows), which was nice, yet the bed was uncomfortable along with the chairs on the deck. With that being said, the value is good considering getting an overwater bungalow at other hotels on the island is soooo expensive. I would not recommend staying here, though outside of staying at an overwater bungalow (and request one that looks out to the lagoon) since many of the beach bungalows are near the main road and the other rooms are just too far from the water).

Our major complaint was with the service and food. Our package included dinner, which was always very very slow, and the food was not very good (i.e. bland pasta). I would recommend not getting the package with dinner and just eating elsewhere. Also, the staff weren't as friendly as we were expecting.

Room Tip: Overwater Bungalows that have a Lagoon View
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paige H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed August 14, 2012

The standing of this hotel is just below the top stars hotels on the other side of the lagoon.
So if you want to stay in a very nice hotel without paying $600 for a night, this is the right place.
The bungalows on the beach are very nice and the rooms on the other side of the road are high standard with everything you need.
There is a small grocery store just 5 mins from there. The hotel has two restaurants, one by the lagoon, very cool at sunset but the food was very average.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Erwan75015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seoul, South Korea
Level Contributor
261 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
3 of 5 bubbles Reviewed August 12, 2012

We chose to stay at the hotel Maitai as we wanted to explore the main island of Bora Bora and to do a shark and ray tour before our stay at another offshore resort on Bora Bora. We were attracted to the Maitai as it had its own small beach, breakfast was an inclusion (very rare amongst hotels in Tahiti) and also because of the price - it was one of the cheapest options we were able to find that we found acceptable to assist with the exorbitant price we were paying for our resort stay.
After transferring from the airport on the ferry (which blew us away with the spectacular water colour) our transfer was waiting for us which was great. The Maitai is not a long way away from the port (where the airport ferry docks) however it was around a 20 minute bus trip away. You don’t really notice as the beautiful colour of the surrounding water and scenic beaches act as a powerful distraction.
The Maitai hotel itself is curiously split by the main road that circles Bora Bora. On one side is the reception and cheaper accommodations whilst on the water side of the hotel are the beach villas and the hotel restaurant. We were provided a welcome drink upon arrival however there was a little wait of about 30 minutes until our room was ready for us. Our room was a garden view room and as such we did not have much of a view of anything. However the room was quite spacious and clean. A refrigerator, TV, hairdryer and air conditioner are all available. Some rooms have a kettle as standard however we requested one when we made our booking (as the garden view rooms do not have one) but were disappointed when one was not in our room upon our arrival. After a number of requests were made with reception one was eventually provided.
The room was clean and tidy and seemed like it had recently been repainted. The bathroom was large and spacious also and bedding was clean and comfortable. There are no restaurants or grocery shops directly adjacent to the Maitai however there are a number of good (and cheaper) eats a 10-15 minute walk away. The port of Vaitape is too far away to walk to and you will need some form of transportation to get there.
The provided breakfast we found was quite good for the price paid. There is a selection of fruits and pastries, bread, cereals and hot items like sausages, hash browns and bacon available. They did seem to make an effort to keep the food items protected from flies etc which was reassuring. One point to note however is that occasionally they do have large tour groups which stop at the Maitai only for breakfast and we found that if you were unlucky enough to be at breakfast after such a group has arrived then the food pickings are very slim indeed. If more frequent replenishment of consumed items were to occur then I don’t think it would be a problem.
Another feature that Maitai offers is water activities. They have snorkelling equipment and 2 person kayaks available for guests to use. We decided to head out in a 2 person kayak and initially wanted to paddle to the coral gardens however being our first time in a kayak we soon found the going really hard as strong currents worked against us. We soon changed our destination to the Sofitel resort island which was within view from the Maitai beach – this was still hard but we made it there in the end. Following a small rest we got back into our kayak and started to head back. This is when our troubles began – at first we noticed that our kayak was getting harder to control and very sensitive to even the smallest waves, then it wanted to flip over at the smallest of movements. We tried hard to stay afloat and make it closer to the beach however eventually the kayak sank and then capsized. I had to struggle to swim back to the beach whilst my poor boyfriend had to contend with also recovering the kayak and oars back to the beach also – we didn’t understand at the time but we were unable to right the kayak and paddle it the rest of the way. Upon reaching the beach all my belongings were ruined – my mobile phone, digital camera and other items were completely wet after being in the sea for so long.
Upon struggling with the kayak back to the equipment hut we discovered why it had sunk. My boyfriend was unable (and he is quite a strong man) to drag the kayak up onto the beach as it was totally full of water! A cap or plug of some description was left off the kayak by the hotel and allowed water from each little wave to enter the inside of the kayak and eventually completely filled it with water. There must have been 150 litres of water inside the kayak as he waited close to 30 mins for all the water to drain out just so it could be moved. This was highly disappointing to us that unsafe equipment could be provided to guests for their use, not to mention the damage and loss of our personal effects. There must be some responsibility by the hotel to ensure that their facilities are safe for use by their guests and this was absolutely not done so in this instance.
Our experience at the Maitai was soured by this experience however we do commend their front desk staff for being helpful with organising our onward transfer and assisting with a few other problems we had. Overall it was an okay stay however if we did not have our unpleasant experience I am sure that we would have enjoyed ourselves a lot more.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank Bambinaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Niguel, California
Level Contributor
81 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed July 27, 2012

We took a ferry from the airport to Vaitape and from there there was a van waiting for us.I was very surprised to see how poor that city and surroundings are. Even the small airport asks for upgrades. But once you out and see the water color you forget about it. It is just amazing. We have checked ion the Bungalow 109. I think this is the most private one with unobstructed views. There is a great reef below with an octopus if you patient enough to wait. Great snorkeling right of the little platform. The room was a little on a old side but we knew we are going to the cheaper hotel so that was not a problem. We had breakfasts included and they were really good. If you want to save on water and food you can either walk to the store (10 minutes) or go to Vaitape market store where water is about 10 times cheaper.
Once you on Bora Bora you HAVE to do a shark feeding trip. We chose to do a full day trip and it was a good choice. This is an amazing experience. We swam with ten, twenty sharks and numerous sting rays. We spent a few hours at the aquarium, having good food an a company.
Rented a car for 4 hours to do Island tour but that was a mistake as the island is pretty run down with old, rusting cars in the ditches, shacks for poor islanders etc. If you want to enjoy it you need to be on the water. This what makes this place so great: calm, crystal clear water.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ertes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Maitai Polynesia Bora Bora

Property: Maitai Polynesia Bora Bora
Address: BP 505 | Bora Bora Polynesie francaise, 98730, French Polynesia
Location: French Polynesia > Society Islands > Bora Bora
Amenities:
Bar / Lounge Beach Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
#9 On the Beach Hotel in Bora Bora
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Maitai Polynesia Bora Bora 3*
Number of rooms: 74
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Also Known As:
Hotel Maitai Bora

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