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Reviewed September 10, 2019

My husband and I could not have asked for a better honeymoon experience at Le Meridien Bora Bora. From the moment we arrived at the airport, the staff treated us like family.

Accommodations - The resort is very well maintained and in our opinion, the view from Le Meridien is the best on the island. It is spectacular and almost feels like a dream because of the beautiful views of the extinct volcano Mt. Otemanu. We stayed in bungalow 232 and loved the bungalow layout and size. It had everything we needed for a 6 night stay. We loved the overwater glass floor. It was so fun to watch the marine life below. Also, the housekeeping staff was very thorough. We loved the nightly turn down service. They kept our bungalow spotless throughout our stay.

Beach - We loved the beach area. We noticed many of the other resorts do not have a beach area so we were very thankful Le Meridien had a beach. The beach was very well kept, relaxing, and beautiful. We loved the complimentary beach activities such as stand up paddle boarding, kayaking, snorkeling, Polynesian canoe, etc. We would love to give a special thank you to Mateo for guiding us with the Polynesian canoe. We enjoyed talking with Mateo and learning more about his culture. We greatly appreciated his hard work ethic.

Special Thank Yous - We would like to give a special thank you “maruuruu” to Poema from the receptionist staff and Linda from the pool bar staff. From the moment we arrived, Poema welcomed us warmly and helped us greatly with our accommodations. Her positive attitude and impeccable customer service made our stay memorable. We made our way to the reception desk almost daily just to say hi because she was such a pleasure to talk to. Upon our departure Poema gave us a black pearl bracelet and Le Meridien hat gift. This little gesture truly made our day.

We would also like to give a HUGE thank you to Linda from the pool bar staff. From day one Linda went above and beyond to ensure we had a great honeymoon. She left an everlasting impression and we enjoyed conversing with her on a daily basis. By the end of the trip, Linda felt like family. She is so sweet and kind. She even went out of her way as we were leaving to gift me a pair of shell earrings and a seashell from the main island because she knew we did not get a chance to make it there. I was very appreciative and this kind gesture from Linda left a lasting impression and made me cry.We suggest ordering the BBC cocktail at the pool bar. You will not be disappointed. The French spritz is also very refreshing.

We also would like to give a special thank you to Donata and Joseph from the pool bar staff. They both had incredible work ethic and were very personable and kind.

We hope to come back to visit again just because the staff is very kind and truly made our trip memorable. Le Meridien is a beautiful destination, you will not be disappointed.

Room tip: Get a bungalow with a view of Mt. Otemanu. Both the 200s and 300s are beautiful.
Date of stay: September 2019
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank emilyjvorhies
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guestservice1905, Execuitive Assistant at The Westin Bora Bora Resort & Spa, responded to this reviewResponded September 10, 2019

Dear Emily,

Thank you for choosing Le Méridien Bora Bora for your recent travels to Bora Bora.

Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests and creating memorable experience.Please be assured that your enthousiastic review has been share with our team and such words are our best rewards.
We can not wait to weclome you and be at at your service again .

Maururu

Sincerely,

Cecile L
Executive Assistant
Le Meridien Bora Bora
cecile.lemarrec@lemeridien.com
+689 40 60 51 14

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2019

We stayed 4 nights in an over water bungalow for my hubby's B day. It was fabulous. Some tips:
1. My research narrowed our choices down to Le Meridien and the Conrad. Our snorkel tour picked up some guests at the Conrad. The Conrad faces the ocean rather than Mt Otemanu, and the water seems rougher there, with a small beach area.
2. We had the all inclusive package. Having unlimited cocktails is never a bad thing. Tips are not included. Some days, we were too full to eat lunch. Despite what the website implies, you are not limited to just 1 bottle of wine or beer at meals: you can order cocktails and try various wines by the glass, all included. The tuna & scallops at Le Tipanie were delicious, and the prime rib for 2 at Te Ava was yummy. OK, it's not the French Laundry, but look at what a remote locale you are in! The staff is just lovely :)
3. DON'T bring a float. They have so many from previous guests leaving them behind! Just ask to borrow them at the Beach Hut. Bring a rope if you want to tie it to float next to your bungalow.
4. Jet ski & snorkel tour were fun! Moana Tours picked us up at the Le Meridien dock. The guide taught us how to kiss stingrays, took us to swim with reef sharks, lemon sharks & eagle rays. So awesome!

Date of stay: September 2019
3  Thank VivianK333
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guestservice1905, Executive Assistant at The Westin Bora Bora Resort & Spa, responded to this reviewResponded September 10, 2019

Dear Vivian

Thank you for reviewing Le Méridien Bora Bora and thank you for staying at our resort for your recent travels to Bora Bora.
We are delighted to hear you enjoyed your stay and we appreciate your warm recommandation and tips which will help future travellers interested in visiting our island.
We look forward to serving you again soon!

Sincerely,
Cecile L
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2019 via mobile

Starting with why I’m just giving a score of 2:

- Service was poor. When you pay 1000+ Eur per night you’d expect a flawless service. On the last day of our stay, despite asking twice for housekeeping, it was never done.
- Hotel charged around 100 Eur for each of us for the taxi boat. They had like 6 couples on the boat so that’s a lot charged for their clients! Found it too expensive for a 15 minute transfer but what bothered me most is that this has never been mentioned by the hotel. For a hotel that claims to be a luxurious hotel taxi boats should be complimentary for their clients.
- Final point: at check out I went through my invoice and it struck me to see a big tip being added to the final bill. In French Polynesia tips are not systematic, we were in half board so I didn’t tip -not sure how it ended up.
- food was very average; the pool bar was terribly disappointing for excessive prices, the Mediterranean restaurant was poor, only the French restaurant was OK.
- it’s sad to see how Bora has become in general. The hotel is romantic but if you’re looking for an authentic escape where you won’t be bothered pass your way. The hotel was filled of noisy tourists and honeymooners -but I guess this is very cliché of Bora Bora in general.

On the upside, of course the hotel is beautiful with nice views on the lagoon and the Otemanu. Some people working there are genuinely nice and breakfast was really good. But still I think Le Méridien managed to make me a disappointed customer with what I mentioned above.

Date of stay: August 2019
Trip type: Traveled as a couple
6  Thank salema240
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guestservice1905, Executive Secretary at The Westin Bora Bora Resort & Spa, responded to this reviewResponded August 22, 2019

Dear Guest, Ia ora na ,

Thank you for sharing your honest feedback following your stay at our resort.
While we are glad you liked our prime location, unique overwaters bungalows , we sincerely regret the service extended failed to meet your expectations, from our housekeeping service such as service in our restaurants .Your feedback is certainly not reflecting the level and quality of service we strive to provide and rest assured it will be duly shared with our managers .We are sorry as well to hear the inaccuracy of your final bill and I trust it has been rectified accordingly .Please feel free to contact us if there is anything further mistake.
Thank you again for your feedback, we hope we will have another opportunity to show you a better aspect of the level of service we aim to deliver.
Sunny regards,
Cecile L ,
Executive Secretary

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Reviewed August 20, 2019

BEST PLACE WE STAYED ON BORA BORA! I don’t really know where to start regarding our wonderful experience at le Méridien Bora Bora. We only booked to stay for one night as we had stayed at the Conrad on the other side of the island for 3 days previously. Even before we arrived Laëtitia from le Méridien was constantly in touch to ensure our arrival was all in place.

Once we arrived Kayo was there to welcome us and arrange everything. We have stayed in hotels all over the world and we have never been so warmly welcomed and looked after than what kayo made us feel! Not only that there is no comparison to the setting of the le Méridien on Bora Bora! Given the setting and warmest of welcomes from Nayo we knew we had to stay longer! Unfortunately there were no rooms available for the next night. However Nayo found us a room at the st Regis next door, not only that she arranged to change our flight to with air Tahiti.

Many say the Conrad is one of the leading resorts on the island also given it was newly refurbished however it did not compare to le Méridien for us; Why?.. the setting, layout, whole ambience as well as the food were a lot better at le Méridien.

But most of all what made it the best hotel we stayed at during our visit to French Polynesia was the STAFF they were so genuine, nice and welcoming even before we arrived to the last second of leaving, this something the Conrad have to learn from; the staff and welcome make it. Especially Kayo I would like to give special thanks we cannot express how welcome she made us feel; any hotel in the world would be privileged to have her such a priceless asset. We did not want to leave and wish we’d spent our whole time on Bora Bora at le Méridien. However we spent a day and a half there and it made our trip to Bora Bora.

To all the staff especially Kayo thank you so much and we hope to return to spend all our time on Bora Bora only with you!

Date of stay: August 2019
Trip type: Traveled as a couple
2  Thank Tropicthunder1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 18, 2019

wonderful stay, we spent 3 nights in a bungalow.
very nice stay perfect service. We are not a young couple and was marvelous.
the french restaurant proposes very nice and sophisticated dishes, the meditteranean restaurant is not at same level, as well the buffet.
In conclusion fantasic stay.

Date of stay: August 2019
    • Value
    • Sleep Quality
    • Service
1  Thank cristina r
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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