I know this is Chuuk and it's not wealthy and we're in the FSM. I know it's not right to expect anything luxurious in this place. I had no expectations of luxury or internet bandwidth or even cell reception. I did expect the hotel to apply whatever cleanliness was reasonable. Nothing more than that. I didn't get it. I have traveled in the third world for months at a time, I have stayed in rooms that had fleas, I have been to the tropics and camped in Africa. I have looked at a green bush in the desert and thought "thank heaven - a clean bathroom". I don't think I am too spoiled, but who knows. Regardless, I expect hotels to keep things clean if they possibly can.
I want to preface this by saying that everyone was really nice and really friendly. The dive center is great, really, and I was well-looked-after by everyone here. They were helpful and tried to make sure I was all right when I got rather dehydrated. I had a hard time eating the food here and the water made me nervous given the state of the rooms (how could the filtration system be clean?), which is how I got dehydrated. Bottled water was hard to come by outside the restaurant.
The kindness of the staff is important, and got them from one star to three. The property was safe, well-located, and the grounds were beautiful. The state of the rooms and the restaurant, though, were not okay.
There was mildew in the air so thick you could literally taste it, and it didn't go away with A/C. The floors had old, greasy, smelly and stained carpet, and the towels smelled really bad of "left in the wet too long" fungus. You know, like when they don't get washed for long periods or sit around wet and then aren't bleached. The bathroom was dingy and other people's hair was in it. There was mold (a lot) where the tub met the shower. The vinyl in the bathroom floor was split. The soap in wrappers was sticky from sitting in a basket containing a wet napkin in the bottom. Some of this stuff just isn't that hard to fix. Vinyl flooring, not easy, but changing out a wet napkin, easy. Bleach, a tube of caulking and some elbow grease would have made a pretty big difference here.
There are jalousie windows in part of the room that allow mosquitoes in no matter what you do. They don't like the A/C all that much but they are hungry so they do try and if you turn off the A/C, you're going to get a lot of bites.
The pancakes at the restaurant tasted like last night's chicken (dirty grill), the fries were swimming in grease, and the food was not tasty except for the fresh grilled fish. Again, I am sorry, but this is stuff you could fix. Clean the kitchen. Often.
Yes, the reason to go there is to dive, and the diving is spectacular. Folks are writing here that you have to just deal with the hotel, but come on, we can do better, even in the FSM and in Chuuk. Clean some stuff. Apply a little soap, bleach and observation. Your guests will thank you for it and be glad that you did.
- Official Description (provided by the hotel):
- Blue Lagoon Dive Resort has 54 guest rooms and is surrounded by beautifully maintained grounds. Blue Lagoon Dive Shop is located on our grounds and we are a short boat trip to the 40 plus wrecks in the Repair Anchorage, Fourth Fleet Anchorage and the Sixth Fleet Anchorage. Blue Lagoon Dive Resort also can offer you accommodation on Fonomu Island which has the Fourth Fleet Andhorage on its front door step, and is surrounded by a marine sanctuary and coral garden. For the non diver we offer kyaking, walking, snorkelling, land tours, island tours, fishing trips, the Kimiuo Aisek Memorial Musum, cable tv in the Internet lounge, lounge bar/coffee lounge, pool table and more. Contact us via email to find out account our current specials. ... more less
- Also Known As:
- Truk Blue Lagoon Hotel Chuuk
- Truk Blue Lagoon Chuuk