Lovely spacious room with everything you would need for your stay. Large comfy bed and loved the spa bath! Very clean and tidy.
The location was fine for us, but I imagine it would be a bit far away from the town centre for people who didn't have there own transport.
Unfortunitly this place was let down by the poor service.
One of the reasons I chose this hotel was because of the broadband access, which we could not get onto. We went down and asked the lady at the front desk three times and each time we got a different excuse, she told us to try the dial up which didnt work either. It seemed to need a password but when I asked for this I was told no. When I asked for the owner/manager I was told they were away on holiday.
This woman seemed to neither know what was going on and more importantly, care.
There was also a few other things that came with the booking free of charge that I didn't realise until afterwards as we were never informed of. In fact I dont recall being informed of anything at all. If we wanted to know anything (including check out time) we had to ask.
I would still recommend this hotel as the room was very nice and I think it is reasonable value for money, just don't rely on using the internet or the service!
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- Also Known As:
- Avenue Hotel Timaru