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“Hotel undergoing refurbishment but fine for a short stay”
Review of Hotel Ashburton

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Hotel Ashburton
Ranked #6 of 7 Hotels in Ashburton
Edinburgh, United Kingdom
Level Contributor
129 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Hotel undergoing refurbishment but fine for a short stay”
Reviewed December 23, 2011

I stayed in Ashburton only because of the earthquake damage in central Christchurch. The Hotel Ashburton is in the process of major refurbishment and I had one of the older rooms, which looked a little tired but was clean and comfortable none the less. The hotel was busy and the buffet dinner was served in one of the function rooms. The meal was actually more enjoyable than I had expected from the temporary appearance of the surroundings. The bar was unable to provide a bottle of mineral water to take to the bedroom, which was surprising. My impression was that the hotel was trying hard to cope with the increased business it was bringing in and was investing heavily in refurbishment. For a one night stay it was perfectly adequate.

Room Tip: Try for one of the refurbished rooms
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  • Stayed November 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank sanuk6991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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104 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
Christchurch
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 22, 2010

We stayed for two nights at the Hotel Ashburton with our two kids 2, and 5. The staff were very friendly and understanding about arriving with two tired and cranky kids from being cooped up in a car for hours! The family room was essentially two adjoining rooms, we slept in one, with the kids taking the two single beds in the other. The rooms were scrupulously clean, spacious, great kitchen facilities (including all sorts of dishes/utensils that could be used for cooking) and the sliding door opened up on to a large grassy are where the kids could run around - it took them all of two minutes to locate the trampoline, and us many more to encourage them to get off it again. It was sunny and warm when we were there so the kids used the pool - it's not the newest pool, but it was quite fine for what we wanted. We really wanted something nice for tea but couldn't face the restaurant with the kids, so our meals were brought to us - including fantastic kids meals. This rooms are great value for money when traveling with kids, far more economical than a motel and the facilities are the same. The staff recommended a trip to the local domain which has a terrific playground, which we would not have known about had it not been for the friendly and attentive staff. We were all made welcome - unlike some hotels where kids are frowned upon. We would most certainly recommend it to other traveling families as a stop over and wouldn't hesitate to stay there again.

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Warringtonscotts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
Reviewed September 20, 2010

We really enjoyed our recent stay at the Hotel Ashburton. The staff were, without exception, welcoming, friendly and helpful. Our room was comfortable, well-appointed and sparkling clean; the lounge and bar area was conducive to conversation; and it was nice to have easy access to the public bar too, where we met a few of the locals. It was fun to see the remnants of the 70's decor too! The food was outstanding - tasty, fresh, well-presented and good value and the staff were attentive and enthusiastic. What a great vibe!
We used the hotel as a relaxing base from which we could easily explore the ski-fields and further afield. We loved the quiet position, so close to town but without the hubbub, and the gardens were lovely - summertime must be beautiful.
As regular visitors to NZ, and lovers of the South Island in particular, we will certainly be back.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank janchee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 21, 2010

we stayed here in Feb 2010 and have to say would NEVER stay again. We put alot of research into our NZ holiday and when finding this hotel we thought we were on a winner HAH!!! think again. upon arriving we found the staff not overly friendly. THEN we went to use the facilities well what a joke, the pool looked outdated and very tacky so wouldn't let the kids in it, the spa's were under refurbishment and had been closed for a few months, the putt putt golf area had been bulldozed, the sauna had also been closed off. The rooms are old and in need of a refurbishment, the hallway smelt of wet carpet, the inground trampoline looked unsafe. Now keeping in mind we have 2 children, so the main reason for booking was the facilities, but as you can see there were NONE as they were not in use. Although this was NOT mentioned to us prior to booking and there website still showed they ALL existed so VERY VERY dissappointed and would NOT recommend anyone stayin there.

  • Stayed February 2010, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank poss1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Ashburton hotels

Odessa, Ukraine
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 24, 2009

Ok for the price.....New Zealander's must learn ONE rule in the hospitality business.

Having guests is not for the benefit of employees. One madding feature of the New Zealand Hotel/Motel business is the rule of check out! Generally ALL hotels and motels have a check-out time of 10am (check-in at 2pm).

This rule is only to benefit lazy laidback Kiwi's who's only focus is to depart the scene of work as early as possible.

Notice to owners: Guests pay YOUR wages...........say that manta everyday a hundred times .

  • Stayed September 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Polyarny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
275 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed December 1, 2008

We stayed here as part of a tour group. Our room 106 is on the ground floor. The terrace opens out to the parking lot which also happens to be our view. Because of the large panel of glass, it didn't feel very secure. The lock on the door also feels flimsy. Our room has 2 queen beds with plenty of desk space in the room and well lit. There is very limited counter space in the bathroom, otherwise, it's decent. There is nothing near the hotel. The breakfast was ok, the choices not too varied. Our tour group had dinner here and my rib eye was excellent. The salmon was undercooked. We found out later on that that's how New Zealanders eat their salmon, a bit on the rare side. The best part of the hotel was the trampoline by the pool. I used it to work off excess energy.

  • Liked — Trampoline, great dinner
  • Disliked — Location, security of the room doors
  • Stayed November 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
Thank Tardykat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch ,New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 12, 2007

I don`t know where begin about the poor quality of this hotel. When i arrived the room stunk of cow droppings and the fridge was in the middle of the room which revealed the dirt and dust where it came from. The bench was also dirty (we got a room with a Kitchen) in other words it looked like the cleaners had half done the job and then left. The blinds in the room where also broken and they had no one to repair it so the got one of the kitchen staff to come and fix it, then all was fine until we got to the restaurant there i went to order a drink with the food and i said "i`ll have a beer" she replied
NO i can`t do that so i said "why not" thinking it was not available
and she said "Your not old enough" in a very demeaning voice "yes i am" i said so i asked her how old do you think i am and she stood silently so i asked again how old do you thing i am and i got a reply of i.d. please still in a demeaning voice so i handed it to she saying that i was 19 (18 being the drinking age) so she handed it back to me and walked off without saying anything. A While later she returned placed it down on the table and walked off again without
saying anything and never came near my table again for the rest of the evening. but this was not the end i happened to leave my pillow behind so i rang them and they said they found it which was good but i got a friend who was still there to go pick it up and the receptionist said that he could not get it because after 4 pm it was locked in a room and she did not have a key so i am now without a pillow so all in all it was a terrible stay and would strongly NOT recommend the place

Stayed May 2007
Helpful?
4 Thank samule111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ashburton

Property: Hotel Ashburton
Address: 11-35 Racecourse Road | PO Box 70, Ashburton, New Zealand
Location: New Zealand > South Island > Canterbury Region > Ashburton
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Ashburton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Ashburton 3.5*
Number of rooms: 55
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