Our family, most especially my wife and I, will remember the kindness and helpfulness of all the staff of this wonderful hotel, but in particular that of Carrie. Carrie and her equally incredible colleague Tracey -- both of whom work the front desk, made our stay unforgettable and wonderful.
Here's one example.
Our son became ill late at night, and we asked Carrie if there was a pharmacist open that late. Of course there wasn't. Upon learning of our son's symptoms, which called for a cold remedy, Carrie drove to her own home and returned promptly with an unopened supply of just what we needed.
She gave it to us.
There isn't a parent alive who doesn't know the stress of wanting to meet the needs of a sick child and being powerless. Our son slept -- nay, slept comfortably -- that night because of Carrie, and without taking you dear reader through the challenges we'd faced in our travels before then, this simple, un-asked-for act of kindness on Carrie's part meant more to us than we can express.
I don't have the words to recommend this hotel enough, for these and other kindnesses of Carrie and Tracey. All the staff were great and friendly. These two representatives of this great hotel are special.
Bless yourself by staying at this hotel.
- Official Description (provided by the hotel):
- Combining all the facilities of an boutique hotel with the ambiance of a an alpine lodge, the Powderhorn Chateau is situated in Ohakune at the doorstep of the spectacular Tongariro National Park. This stunning alpine wonderland is one of only a handful of sites throughout the world to be given dual natural and cultural World Heritage status by UNESCO. ... more less
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- Also Known As:
- Powderhorn Chateau Mount Ruapehu Hotel Ohakune
- Powderhorn Chateau Mount Ruapehu Ohakune