We did not enjoy our stay at all. Firstly the hostess Jo made us and some of the other guests feel as though we were inconveniencing her. Comments like "I already do enough cleaning after people" (This was a comment made after we cleaned our dishes after use and put them aside to dry while we relaxed a little after eating) There were a group of people who weren't allowed to play a board game beacuse "they might get to noisy" (Again this was a comment made at about 8pm) Absolutely applauling customer service, appauling hosting skills by Jo. We were not impressed at all.
There is 2 bathrooms for approximately 20-25 people. Unpleasant.
The "Delux Continental Breakfast" that was included was porrige, and some corn flakes....when you have men going up the mountain this "Delux breakfast" wouldn't last for 30 mins.
A horrible experiance all round.
- Official Description (provided by the hotel):
- Arawa Lodge has all the comforts of home for family and friends in the heart of Ohakune. Specializing in larger groups of up to 35+; though we have a variety of accommodation available from singles – couples – families. Arawa Lodge is cosy, warm and inviting within an easy walk to cafes, shops and nightlife or we can organise your shuttle for any of your many adventure choices in the region. ... more less