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“Great stay”

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Hilton Fujairah Resort
Ranked #5 of 19 Hotels in Fujairah
Reviewed October 14, 2013 via mobile

Stayed one night with friends on way to Khasab and was pleasantly surprised at the excellent service,staff and food. Thoroughly recommend it for short or long stay and would go back. Room was not ready at 2 on arrival but this was dealt with efficiently and effectively through sound customer service.

Stayed: October 2013, traveled with friends
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver_Kesseler2013, General Manager at Hilton Fujairah Resort, responded to this reviewResponded October 16, 2013

Dear David L,

thanks for your visit and for posting a review on your experience at the Hilton Fujairah Resort!

We are happy to learn that you have enjoyed your short break and would consider to come back. Renewed apologies for not having the room ready on time and I am glad to hear that my team dealt with it professionally.

Hope to see you soon again!

Oliver Kesseler
General Manager

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513 - 519 of 1,003 reviews

Reviewed October 9, 2013

Best holiday ever for all involved. Actually we stayed one week before here. Fantastic weather, gorgeous hotel, brilliant food, the staff falling over backwards to help, extremely attentive and Mr. Bibi, a very personalized service waiter. The food is a dream and the hospitality shown by the Chef Mr. Raj at the main restaurant was extremely satisfied by every member of my family, he ensured that we were served traditional Indian food during every meal and he even surprised us with special desserts. At the Hilton in Fujairah we paid not even half as much as we got offered in Dubai! If you are in the UAE this is a must experience place.

Room Tip: “Room overlooking the beach are the good viewed one”
  • Stayed: September 2013, traveled with family
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1  Thank Neeliroshan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver_Kesseler2013, General Manager at Hilton Fujairah Resort, responded to this reviewResponded October 13, 2013

Dear Neeliroshon,

thank you very much for your recent stay and your encouraging post and compliments. We are happy to learn, that you have thoroughly enjoyed your stay with us and our service and have already shared your motivating remarks with our Team Members.

Please do come and visit us again!

Best regards from the entire Team at the Hilton Fujairah!

Oliver Kesseler
General Manager

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Reviewed October 4, 2013

As usual, high quality of service, amazing friendly staff and nice quiet hotel’s beach. Additional advantage of the Fujairah Hilton Resort is its location – it is very close to city center and tourists attractions

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Kamil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver_Kesseler2013, Manager at Hilton Fujairah Resort, responded to this reviewResponded October 6, 2013

Dear Kamil,

thank you for posting your review on Trip Advisor, following your recent stay at the Hilton Fujairah Resort.

We are happy, that you and your family have enjoyed your stay with us. Indeed, our location is second to none, being the only Beach front Resort in Fujairah City.

Please come and visit us again!

Best regards,

Oliver Kesseler
General Manager

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Reviewed October 3, 2013

Good points: friendly staff in Breezes bar and pool area .nice pool
Bad points: had money go missing from our room
unable to resolve was accused of spening it by desk manager Denise.
would have been nice to have spoken to the Manager.everyone spoke about Mr Oliver but he was a faceless manager.
advice: look for another hotel

Room Tip: ask for sea view
  • Stayed: September 2013, traveled as a couple
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3  Thank Minniie17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver_Kesseler2013, General Manager at Hilton Fujairah Resort, responded to this reviewResponded October 6, 2013

Dear June_Houghton,

First of all, we thank you for choosing the Hilton Resort for your recent stay in Fujairah.

Whilst I note your compliments for the service received by our team in the Breezes Beach bar and around the pool, it is with great regret to learn of your dissatisfaction.

I can assure you that after you have reported the matter to the Duty Manager, my team has taken the matter seriously and immediately carried out a full investigation as the safety and security of our guests is of highest priority for us at Hilton.

We advise our guests to keep all valuables inside the safes, which we provide for all rooms.
I regret not having had the chance to meet you personally as I was outside the country during your stay with us.

Dear June_Houghton, I apologise that we have not been able to meet your expectations during this stay with us and hope that you will give us another chance in the future to regain your trust in our hotel and the Hilton Brand as a whole.

Sincerely,

Oliver Kesseler

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Reviewed October 2, 2013

From the moment we arrived at the Hilton Fujairah, we were met by George and led into the warm and inviting lobby where Tamer greeted us by name and welcomed us to their beautiful hotel :) Tamer made our check in fast, efficient and extremely welcoming, from there we went to our room which was immaculate, and a view from our balcony of the beach that was just gorgeous. Paulette the head of housekeeping should also be mentioned as everything in our room was spotless and extremely comfortable. We went down to enjoy some lunch on the beach, well, what a treat. We were waited on like no other hotel. George, the F&B manager came to our table and welcomed us. We also met Karim the Beach Bar Manager, Michael, Faisal and other beach cafe staff which served our drinks and lunch in a very professional and friendly manner they were always checking if we were ok and if they could do anything else.. Now onto the food ...................... one word... aaaaamazing!! Here is where we have to mention Simon Lazarus and his amazing staff, some of which we met. Chef Raj, came out and met us personally when we went for dinner and prepared the most scrumptious Lobster Thermidor and a special desert which was to die for!! Chef Raj and Sous Chef Rupeshat and their team of chefs and cooks put out the most amazing food we have ever had in any hotel barr none. To say we will return to the Hilton Fujairah is a no brainer the question is how quickly can we go back. The hotel is older but is very well maintained and has all the charm and elegance one would expect of a 5 Star hotel. If you can, make this one of the hotels you visit when in the UAE Not only does it sit on its own private beach and have beautiful surroundings but the staff ............oh the staff, they are the nicest in the world! Yes, we will definitely be back. THANK YOU ALL!
The Phillips family (Sept. 2013)

  • Stayed: September 2013, traveled with family
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1  Thank RosieJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver_Kesseler2013, General Manager at Hilton Fujairah Resort, responded to this reviewResponded October 6, 2013

Dear Phillips Family,

thank you so much for taking the time and sharing your experience at the Hilton Fujairah Resort in such great details.

I am delighted to learn that you have thoroughly enjoyed your stay with us and am particularly proud that you have recognised so many Team Members for their efforts and dedication to exceed customer expectations.

We surely hope that we will have the chance to welcome you back and be your host again!

Thanks again for your motivating comments and best regards from the entire team at the Hilton Fujairah Resort!

Oliver Kesseler
General Manager

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Reviewed September 29, 2013

Very nice resort, perfect for a short break. Nice pool, kids club, and a great beach with a fantastic bar right on the beach where you can relax, friendly staff. My kids really enjoyed the kids cinema in the evening.

  • Stayed: September 2013, traveled with family
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Thank Ahmed E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver_Kesseler2013, General Manager at Hilton Fujairah Resort, responded to this reviewResponded October 3, 2013

Dear Ahmed E,

Thank you for the review.
We are happy to hear that you and especially your kids had a good time.

It will be a pleasure to welcome you back soon.

Best regards,

Denise Heins
Front Office Manager

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Reviewed September 28, 2013

Our first visit to the Hilton Fujairah and I can safely say it won't be our last. The service was warm and friendly from the moment we arrived. All the staff were very welcoming and extremely professional. Our room was a King Pacha Suite and we had absolutely no complaints. For lunch we ate at Breezes, the food was good, and the drinks extremely reasonable com paired to other hotels. We dined in the main resturant yesterday evening for dinner, the buffet was extremely good, more for adults than young children, however the resturant staff provided more appealing food for our children.

We had a really relaxing stay in the hotel, and I'd like to thank the staff for an excellent stay.

Thomas

Stayed: September 2013, traveled with family
Thank dBa X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver_Kesseler2013, General Manager at Hilton Fujairah Resort, responded to this reviewResponded September 29, 2013

Dear Thomas,

It was a pleasure to read your kind feedback and we are very happy to hear that this was not your last stay here with us.

We appreciate your nice words and looking forward welcoming you again soon.

Best regards,

Denise Heins
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Fujairah Resort

Address: E99, Fujairah 00001, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Fujairah > Fujairah
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Fujairah
Price Range: $141 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Fujairah Resort 5*
Number of rooms: 104
Official Description (provided by the hotel):
The Hilton Fujairah is a sub-tropical paradise sparkling in the Arabian sun against the jagged Hajjar Mountains. The hotel's extensive gardens include a beautiful temperature controlled pool, private beach, diving and water-sports, two floodlit tennis courts a children's playground with kid's castle, pitch & putt golf green, fully equipped gym with steam room, sauna and massage facilities and extensive recreation area....NOTE: In our aim to provide our guests the best experience and excellent amenities, we are delighted to inform you that the swimming pool in Hilton Fujairah Resort will be upgraded soon. In this regard, please be advised that the swimming pool will be closed for renovation from July 14 to 27, 2013. ... more   less 
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Also Known As:
Hilton Fujairah Hotel Fujairah
Hilton International Fujairah
Fujairah Hilton International

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