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“Nothing I will comment on here will be a surprise to Onur as I have already e'mailed him personally”

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Dalyan Villa Kiydan Apartments
Ranked #11 of 64 Hotels in Dalyan
Certificate of Excellence
Reviewed October 12, 2013

We have been visitors to Villa Kiydan on nine occasions over the last 5 years, often twice a year. We have noticed, as have several other frequent attenders that standards have slipped. The atmosphere at the Kiydan is created by the guests, not the hosts. All that Onur and family are interested in now is making money. Granted it is a business but subtlety is not one of their strong points. Possibly lost in translation is the statements, " You WILL come to dinner or you WILL go boat trip". An example as experienced by us and others is on arrival being invited to the bar for a drink only to find the following day that "the drink" is added to your bill.

My last post re Villa Kiydan was prompted by Onur in May when he asked me to promote the changes that he had planned. Sadly these have not come to fruition, which made me feel like I had been played.

One of the frequent complaints we had from patrons was the lack of prices and fluctuating prices. ie in the welcome information pack beers are priced at 5 TL whereas they are charged at 7TL. This has been pointed out to Onur by several guests over several months and despite assurances that it would be corrected it has not.

Hiring the boat for a boat trip used to cost 600TL which with 10 passengers amounted to 60TL per person although our trip had 13 passengers but were still charged 60TL.

Having spent 11 weeks in total this year, May, June August September and October we have witnessed the whole gamut. From being the only visitors to searching for a sun bed. At its peak Onur seemed harassed and out of his depth. In the past it was a pleasure to have lunch at Kiydan usually cooked by Mrs Kiydan, now it seems any food is brought from the town. A real shame.

The property from the outside is well maintained but inside it is becoming weary. Electrics could be upgraded, ovens, microwaves etc. will be provided (If asked for). To our cost the smoke alarms have been removed and there are no (no smoking) signs posted in the rooms. Not that we are smokers just an unfortunate incident with an over boiled pot but it was treated like Chernobyl by the family, leaving my partner in tears. Is this good customer relations? I think not. A forced apology and a bottle of red does not really cut it.

Remember when paying to have the correct change as if you are short he will not forget but if you overpay he will forget and I can quote several people having the same problem. All about money but well, they are building a new boat and a few extra villas

As such, like others we will vote with our feet.


We will not be back.

Room Tip: Don't go to room 106 as there is no sun on the patio at anytime.
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  • Stayed: September 2013, traveled as a couple
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7  Thank CaptainSusan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 - 121 of 335 reviews

Reviewed October 11, 2013

Recommended to us and we stayed with two other couples in different apartments. Really well kept,relaxing and quiet.Pleasant walk to the town and lots of places to eat if you did not want to stay in. Onur and his family were good hosts and hope to go back again.

Room Tip: Near to the pool are good.
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  • Stayed: October 2013, traveled with friends
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Thank lynneil_francis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2013

These apartments were recommended to us and what a gem! We stayed with our 22 and 19 years old sons in the last week of September and had a 2 bedroom apartment which was very spacious and well kept. The mosquito screens were great and this was the first holiday I never got bitten! The aircon in the bedrooms is very efficient and most welcome. We took up the offer of an evening meal cooked by Onur's mother which was delicious and plentiful, as well as a good way of meeting other guests. We also enjoyed a trip on their boat to the lake, which is captained by Onur's brother, which was also fabulous and much nicer than being crowded on a tour boat. Overall an excellent holiday had by us all in a relaxing, friendly atmosphere. We look forward to going back.

  • Stayed: September 2013, traveled with family
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Thank KAS150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2013 via mobile

"We never go to back to the same place twice." Well that's what we used to say until we stayed at Onur's splendid apartments last year and found ourselves back there again this year.
Clean, quiet and relaxing and a lovely family atmosphere. Can't recommend the place enough and I'm sure we will back yet again.

  • Stayed: September 2013
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Thank cheesegromit123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013

Thanks Onur and family for another wonderful stay- You well deserve your trip advisor rating. We were treated to baklava & ice cream after being picked up from the airport. This was new & the other new improvements included a welcome pack & moz screens. Things good-as-ever were the home cooked meal with other guests, the superb upkeep of the grounds,pool & rooms and the quiet location.Not forgetting delightful Dalyan itself, of course. Onur arranged bike hire for us this time & we found it very useful. The included airport transfer remains a useful service for us. I do agree with the comments of jms52 of Liverpool regarding the jetty-it could be so lovely - and the lack of portable parasols but Onur is always striving to improve things so here's hoping, Also hoping with all these fab reviews, that there will be room for us next year!

  • Stayed: September 2013, traveled as a couple
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Thank AAofBRIGUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013

This was our third time at Villa Kiydan apartments (16th September 2013) for a weeks family holiday and again we could not fault our stay at the apartments . The mosquito mesh on all doors and windows certainly made a difference and the bedside lighting was another plus. Onur and his family again made us all feel very welcome and nothing is a bother to them. We had a problem with our toaster and gas stove on advising Onur of this they were both replaced immediately again a first class service . The cleanliness of the apartments, pool area and surrounding grounds of the villa is of a high standard. Onur always asks if you have any suggestions on how he could improve the facilities at his apartments my suggestion was for a dressing table and mirror in the second bedroom . I will definitely be back and would highly recommend Villa Kiydan for accommodation .

  • Stayed: September 2013, traveled with family
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Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2013

We had a fantastic holiday in Dalyan at Kiydan Apartments. Onur and his family made the stay so good. The Apartments, pool area and gardens are spotlessly clean and really well kept. The food prepared by Onur's Mother was delicious and we had a lovely evening with fellow guests. The boat trip was great, swimming in clear waters and had another wonderful meal prepared for us. We took our three late, teenage sons who thoroughly enjoyed themselves, especially the food. The walk into Dalyan is perfect, where there are many great restaurants and bars. I loved sitting in a bar by the river watching the sun go down over the mountains with the 'rock tombs' above us.

  • Stayed: September 2013, traveled with family
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Thank Sarah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dalyan Villa Kiydan Apartments

Address: Dalyan Mahallesi, 127. Sok, Dalyan 48840, Turkey
Location: Turkey > Turkish Aegean Coast > Mugla Province > Dalyan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Dalyan
Price Range: $58 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Dalyan Villa Kiydan Apartments 3.5*
Number of rooms: 13
Official Description (provided by the hotel):
Villa Kiydan is a small development of thirteen self-caterıng apartments situated in a quiet part of Dalyan, close to the river and only a 10 minute stroll to the centre of town. Owned and run by the Kiydan family who have lived in Dalyan for generations, a warm welcome awaits you at this beautiful location. Built in 2007 the apartments are maintained to a high standard and cleaned daily. There are both two bedroomed apartments that can accommodate up to six people and one bedroomed apartments for up to three people. All prices quoted are per apartment, not per person.The apartments are arranged on two floors. Downstairs in the spacious living area there are sofas, a television with English channels and a dining table with chairs. The kitchen is separate and is fully equipped with fridge, kettle, two ring gas hob and crockery and cutlery. Upstairs, the bedrooms are fully air-conditioned (included in the rental price) and have ample storage space and there is a separate bathroom. As an added bonus, Villa Kiydan has its own boat moored at its private jetty. An assortment of boat trips and cruises including an on-board barbecue can be arranged to suit your individual needs.Guests staying at Villa Kiydan are provided with free return airport transfers, a free welcome pack upon arrival and there is also complimentary hıgh speed WiFi available thoughout the complex, so there are absolutely no hidden extras.With a transfer time from Dalaman airport to the apartments of only 30 minutes, you will be relaxing by our beautiful swimming pool in no time at all. Flights to Dalaman can be arranged from all main UK airports along with many regional airports such as Exeter and Bournemouth. ... more   less 
Also Known As:
Dalyan Villa Kiydan Apartments Hotel Dalyan

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