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“Great location but there is a but!”
Review of Dalyan Resort

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Dalyan Resort
Ranked #14 of 64 Hotels in Dalyan
Certificate of Excellence
Reviewed June 8, 2013

Have stayed here before, the location and gardens are outstanding it is lovely to watch the boats passing up and down the river and the grounds are beautifully kept with lots of nice places to relax and watch the world go by, the food is good with plenty of choice to cover most tastes, so what's the but.... Well the staff are very pleasant but sadly It is on the surface I spoke to many of them and they all said they did not like working there and felt under constant pressure due to the owner and family been on the scene scrutinising them and that the atmosphere behind the scenes was not a happy one which is a shame as they seem like they are a good team of people, Ali is great as ever and so is Erike we were disappointed that he was not allowed on the boat trip that we had booked as we know we would have enjoyed it so much more if he had been there.
Also the rooms are very dark with small windows, we had a delux room that was for a family and the room that my son was in prompted this comment from him " I think this is what a cell is like " It was very cramped and pokey and had no window and was so stiflingly that the air conditioning was always on when we were in the room and it's not the high season yet. It is a bit of a trek into town if your not too mobile I felt for some of the more mature ladies and gents who found it a bit far to go after dinner on an evening but the good side to this is that the hotel is very quiet and your not disturbed by loud music, cars and late night revellers if you like a peaceful holiday.Do make the trip to Istuzu beach and visit the turtle centre the road there is very pretty and the beach is nicer that turtle beach where all the river boats go, a trip to Kaunos over the river is a must do,its fabulous and we really enjoyed it. Give the mud baths a miss there are so many people and your hearded about like sheep. Hire a car and get out and about there is so much to see off the beaten track. Have a great holiday.

Room Tip: Have seen them all and they are all dark with small windows,go for one with a patio at the front of...
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  • Stayed: June 2013, traveled with family
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3  Thank Dibblydabs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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151 - 157 of 414 reviews

Reviewed June 8, 2013

The grounds are the best part of this place--gardens along the river, large pool area, etc., but it all feels institutional (the list of pool rules is daunting). The rooms are barely average, the food is prepared as if for senior citizens rushing for the 6:00 pm bargain in North Miami Beach, and the staff at the front desk are...well, I'll be kind and say that they are indifferent. All of this is too bad because the town itself is worth visiting. There is a lovely promenade along the river and many restaurants and cafés, and the beach accessible by boat from the hotel or town--or by driving--is a turtle reserve and worth seeing. So, if you decide to stay here, avoid the demi-pension option, have your breakfast at the pool and take the ten minute walk (or three minute drive) to Dalyan.

  • Stayed: May 2013, traveled as a couple
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1  Thank cardinal74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013

Most relaxing holiday my wife and i ever had.
The room was clean and large enough for us. The bathroom was clean and the shower was powerful.
Food is nice. Asked for melon at breakfast and were informed that the budget would not allow it this week.
Great having no really young screaming kids around.
The bar prices were similar to the bars in the town. 7.5TL for a large beer. 6 or 7 in the town.
Ali kept the poolside clean and tidy. Ibraheem was a nice barman. Very happy to help.
Definitely come again.
The average age is around 60 I would say.

Room Tip: Ask for poolside.
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  • Stayed: June 2013, traveled as a couple
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Thank martin_plimmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013

Dalyan is one of the nicest towns you could possibly ever travel to, and I would highly recommend it. We have now been four times and we love it. Unfortunately our latest visit was ruined by choosing to stay at this hotel. The service is non-existent. We stayed for 2 weeks and the only time the staff engaged with us was when 1. They needed us to sign for something (usually when we were half way through eating it) 2. They were chasing after us through reception and attempting to confiscate the water we had bought up the road or 3. When 'Eric' was consistently trying to sell us a day trip - Initially we thought he was very helpful and informative, but he doesn't stop pestering you. At breakfast, by the pool (once slapping me on the cheeks from behind to wake me up), at dinner and by the bar. By the 2nd week he stops talking to you though, when he realises you are not going to book a trip, so an amusing past time for us and two other couples we got to know became 'Eric watching' as he preyed on new guests, circling around them at the bar waiting for his opportunity to pounce with the offer of free popcorn. I couldn't possibly go into detail on all the other issues we experienced as it would take too long but highlights include:
Waiting 15 minutes for our table to be laid at dinner, whilst the owners son sat 2 yards away drinking and chatting with friends - eventually I had to collect napkins, cutlery etc myself so we could eat
Cold burger and chips for lunch which they refused to replace
A Caesar salad which consists of lettuce with chicken on top
No water in our room for a day
Coming back to our table after collecting our meals from the dinner buffet to find our table had been cleared

Despite all the service issues though, which in the most part could possibly be attributed to bad or non-existent staff training/owners not caring/our bad luck, the main problem with this hotel is that they take EVERY opportunity to rip you off. The cost of a bottle of water in Dalyan = TL0.35 Dalyan Resort = TL6.00. The cost of a bottle of tonic in Dalyan = TL1.2 Dalyan resort = TL20 (Just to be clear that is £7 - FOR A BOTTLE OF SCWEPPES TONIC WATER!!) - the main issue with this is that they absolutely refuse to let you bring drinks into the hotel from outside, so effectively they are saying, if you want to use the facilities that you have already paid for (pool, sunbeds, garden etc.) and not dehydrate, you have to pay 15+ times what you could pay up the road. This is irresponsible and demonstrates absolute contempt for your guests.

Dalyan is great. If you haven't been before I couldn't recommend it highly enough. Just don't stay in this hotel - by the time time you have paid for the odd lunch/waters etc. you may as well have hired a villa (We've done the maths, I'm not joking!)

  • Stayed: May 2013, traveled as a couple
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4  Thank MarkKay497
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2013

The Dalyan resort staff were very friendly , the hotel was very clean, the food fine , if a little samey and the location good . Our problem was with the room . We had booked a room with a terrace and unfortunately after arriving late at night were given a nice room but no terrace or balcony. On tackling reception the next morning we were given the choice of two rooms with terraces both overlooking the half built extension ,. On objecting we were told that there would be no work going on while we were there .It seemed to be that or nothing and stupidly, we gave in . My advice to anyone in the same situation is don't even consider them , we deserved better and so do you !

Room Tip: Terrace room with a river view
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  • Stayed: May 2013, traveled as a couple
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Thank Jennie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2013

The location is terrific. The hotel is set in beautifully maintained, extensive gardens with seats and loungers dotted throughout, and right on the river - so there is always something to watch as you sip your sundowner. Bit of a hike from the town centre, mind you. If you want to take the minibus to Istuzu beach (and you certainly should), it will take you 25 minutes walk to get to the bus station.
The rooms are very well-furnished. We had a suite overlooking the pool. Two rooms, both with air-con (and a flat screen TV in each room) and both furnished with elegant, simple, furnishings - lots of storage space - and a minibar.
Ignore all the old reviews that talk about surly staff. There has clearly been a staff revolution. The maids, the waiters and the barmen could not be more pleasant or helpful. Clearly this comes from the top. The manager sets an excellent example. He makes a point of speaking to every guest at least once every day - just a pleasant greeting, nothing too 'in your face'. Perhaps the crew that man the front desk could try a little harder - a welcoming smile shouldn't be difficult, but they are by no means rude or discourteous.
So why only four stars? Well, the food is OK, but that's really all. And it's a self-service buffet. That means that all the food has to be prepared in advance and laid out in the serving areas. There are chefs behind each area to serve you (with a smile), but the choices are inevitably limited. They couldn't possibly, for example, prepare in advance 60 or 70 fish, and then hope that they are chosen, and if not are thrown away. So you get a couple of 'safe' choices - usually a chicken dish and a beef one, plus a very extensive salad and vegetable selection.
Oh, the pool looks very nice, but frankly you would have to be mad to confine your swimming to the hotel pool when you have one of the best beaches in the world just half an hour away (I did say take the bus, didn't I? Not the boat - the bus. The beach is 5 kilometres long, and only the bus takes you to the beautiful end).

  • Stayed: May 2013, traveled as a couple
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2  Thank Sanz1820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2013

We spent a wonderful week at the Dalyan Resort Hotel. The staff from the front desk to the restaurant were all very friendly and helpful. They went out of their way to make our stay memorable.

The Five Islands boat trip from Gocek with Mustafa Erkam Getin was wonderful and not to be missed. He kept us entertained and informed the whole day. And then there was Ali rowing across the river for a visit to Kaunos, then rescuing us when we locked ourselves out of our room. What a gem he is! As you can tell, we highly recommend the Dalyan Resort and hope to return soon.

Room Tip: The room upstairs overlooking the pool was perfect.
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Stayed: June 2012, traveled as a couple
3  Thank Jan and Bob W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dalyan Resort

Address: Maras Mah. 114 Sokak No:12, Dalyan 48840, Turkey
Location: Turkey > Turkish Aegean Coast > Mugla Province > Dalyan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Spa Hotel in Dalyan
#19 Family Hotel in Dalyan
#23 Romantic Hotel in Dalyan
Price Range: $62 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dalyan Resort 4*
Number of rooms: 58
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Also Known As:
Dalyan Hotel Dalyan
Dalyan Resort Hotel

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