This hotel is about a mile outside the Avila city walls, but that is not really a problem at all—it only takes 15 minutes to walk to the old city. The hotel décor is fairly dated, but in a charming sort-of way. Our room was spacious, as was our bathroom. The main downside was that the staff do not speak much English, so communication was sometimes difficult if your Spanish is as bad as ours, but any queries were handled in a friendly way, sometimes involving writing phrases down, or three members of staff trying to help! Also, internet access was a problem, but the hotel manager (who spoke good English and was very patient) came to our room and helped to sort it out. And note that if you book a room that comes with a free bottle of cava, as we did, you must ask at the front desk for it on arrival. We forgot about it until we were checking out and were not offered to take the cava with us or anything, and the front desk clerk indicated that there was nothing she could do which made our departure a little flat after an otherwise pleasant stay. Locals appear to enjoy eating outside at the hotel restaurant in the evening, which is a good sign, but they all smoke which could be off putting if you don’t and your room window is open. Note that parking is also about €12/day and the parking garage is not in an obvious location—it’s just to the right of the hotel through a narrow entrance. Parking spaces are also narrow.
Avila made an excellent base for exploring nearby Salamanca and Segovia but Avila itself was well worth the visit and we returned every evening for meals either at the Plaza Mayor or the more modern Plaza St Teresa and enjoyed a late night walk back to the hotel.
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