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“Great staff, wonderful views, but poor maintenance”
3 of 5 bubbles Review of Pension Citadela

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Pension Citadela
Certificate of Excellence
Roseville, California
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great staff, wonderful views, but poor maintenance”
Reviewed March 1, 2011

We stayed two nights in the Pension Citadela and my overall experience was average with the exception of the staff. The two ladies that run the hotel were extremely helpful and very kind from the initial booking, to checking in and resolving any issues we had. The pension is decorated very well, including the rooms with the wonderful splashes of color as artwork on the walls and great views of the city. The breakfasts in the morning were really quite nice and there was a lot of selection. It is also located very, very close to the clock tower and the main square in Sighisoara.

When we first checked into our room my husband tried to have a shower, but the rod was barely hanging on to the wall. A few pulls and it would have fallen. The same goes for the toiletry shelf. So with the shower rod problem we changed rooms and had fewer issues with the new room, but we could still see that things just seemed to be patched up rather than having things fixed appropriately. Then for some reason we noticed that the rooms started smelling like a sewer, especially after showers and at night. So we covered the vents with a towel to eliminate the smell a bit, and it somewhat helped. Overall, the rooms seemed a little small and there were some odd angles to get around, especially for a tall person. In the first room my husband could not even stand straight up in the shower.

If I were to do it again I would stay somewhere else in Sighisoara. The owners were wonderful and very, very pleasant, but they need to increase the maintenance quality of the pension, rather than having things barely patched up. Additionally, that sewer smell needs to be addressed and resolved if it has not been already.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pixietravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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106 reviews from our community

Traveler rating
    55
    38
    10
    3
    0
See reviews for
16
50
9
Business
0
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Rome, Italy
Level Contributor
54 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed February 22, 2011

We truly loved this Pension! It's ... it's perfect! Excellent location (inside the historical Citadel), wonderful rooms (recently renovated), cleanless, kind staff, good breakfast, amazing view from the rooms... PERFECT!
My husband and I went there with some friends and we spent there my husband's birthday. The staff helped me to make a small surprise for my husband (wine and chocolate in rooms on the evening of his birthday!) and everything went perfect. We were accommodate in the rooms just above the roof and the view from there is WONDERFUL (the whole town is just above you, and close to you there is the Clock Tower, so close to you that it seems you can touch it!). Breakfast was super, with many many many pieces of bread and delicious butter, marmelades, jam, orange juices, milk... mmmm...
Yes, we definitely recommend Pensiune Citadela Sighisoara!!!

  • Stayed December 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank goodtraveller85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Zealand
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 21, 2010

My wife and I are on a 5 day trip through Transylvania. This place was absolutely perfect and stood out from the rest. For 30 euro we were treated to a very warm welcome, a beautiful room with modern bathroom complete with bath, and a lovely cooked breakfast the following morning. The location is EXCELLENT, stands 10m away from the old clock tower, although it is just outside the citadela it is still in the old town and feels very much a part of the citadela. Fantastic place, would recommend highly.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DaniboyNewZealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 6, 2010

A small basic pension in an ideal postion for exploring everything that Sighisoara has to offer. Only a few metres to the entrance of the old town and just up from the main street where you will find plenty of cafes, restaurants etc. All the staff were very friendly and helpfull. The breakfast area was quite basic and the selection limited but we had more than enough to keep us satisfied. At 32 Euro a night for a double including breakfast we got exactly what we expected and would not hesitate to recommend.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelgurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pension Citadela

Property: Pension Citadela
Address: Stradela Cetatii Nr.1, Sighisoara 545400, Romania
Location: Romania > Transylvania > Central Romania > Mures County > Sighisoara
Hotel Style:
Ranked #1 of 18 Specialty Lodging in Sighisoara
Price Range (Based on Average Rates): $
Hotel Class:2 star — Pension Citadela 2*
Number of rooms: 6
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