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“Can be a lottery”

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TOP Hotel Auberge de Waterloo
Reviewed October 4, 2008

I have been staying at this hotel on business for a number of years. It has some decent rooms and some very poor ones - it is a bit of a lottery as to which you will get. Not all rooms have air-conditioning so during the summer your stay could be very pleasant or unbearable depending on which room you are allocated to. Also, some rooms are quite spacious whilst others are like a shoebox.

The Italian restaurant next door has now closed so the dining options in the evening in the area are extremely limited. Waterloo has a number of fine restaurants and bars but they are not within walking distance of this hotel. The hotel restaurant menu is very limited but sometimes it is OK to have a Pizza, a glass of wine and watch the Champions League football on a large screen in the bar area !

The rooms do have tea/coffee making facilities but the mini-bar is just an empty fridge ! Also. the windows can be opened.

The choices at breakfast are good, although they only have tiny bread rolls. Some of the local cheeses eg Paschendale on offer are excellent.

One good thing for the business traveller is that the hotel offers a free shuttle bus to the Waterloo Business Park but it is best to make a reservation the night before.

  • Stayed: September 2008, traveled on business
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2  Thank PennyLaneSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 - 13 of 15 reviews

Reviewed October 30, 2007

We stayed here in a group for a wedding, on the eve we went to have dinner with about 12 people. The waiter was obviously not interested in serving a large group of foreigners, who were not loud or disrespectful at all. He proceeded to serve us reluctantly with incredible rudeness and even yelled at one person who dared to ask why she didn't get any dessert while everyone else got theirs. The rooms are small for the relatively high price. The reservations service if the front desk is bad - don't reserve by e-mail, because most likely you won't get an answer, even if they did take your reserveation. The hotel manager, when the married couple wanted to book for a group, didn't return their calls for more than a week even after frequent repeated requests and messages. We have never been treated so badly in our lives. One of the guests in the party talked to a person who said he/she was the hotel manager, the married couple who had booked the rooms never heard from them. They live in Waterloo and will never recommend this hotel to anyone again. Go to the Grand Hotel Waterloo instead!

Stayed: October 2007
2  Thank ILV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2007

The Auberge is a couple of miles north of Waterloo itself, on the road to Brussels. The rooms are small, but adequate for a relatively short stay.
I found the restaurant (closed at weekends) quite poor, so would recommend driving for 5 minutes into Waterloo.
Internet access seems to be restricted to the "executive" rooms on the lower floor, which is a bit annoying.
Laundry service was efficient - clothes back the next day.

  • Stayed: April 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank Derek Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago
Google Translation

  • Stayed: October 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank josegrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2016
Google Translation

Room Tip: Zeer rustige non smoking kamers
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  • Stayed: May 2016, traveled on business
    • Value
    • Location
    • Service
Thank prutske2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2015 via mobile
Google Translation

Stayed: May 2015, traveled on business
Thank Sylvain A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2015
Google Translation

Room Tip: Не берите номера с окнами на веранду ресторана, там по выходным до глубокой ночи очень шумно.
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  • Stayed: May 2015, traveled with family
    • Value
    • Rooms
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1  Thank Павел М
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about TOP Hotel Auberge de Waterloo

Address: Waterloosesteenweg 212, Rhode-Saint-Genese 1640, Belgium
Location: Belgium > Flanders > Flemish Brabant Province > Rhode-Saint-Genese
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Rhode-Saint-Genese
Number of rooms: 86
Also Known As:
Top Hotel Brussels
Brussels Top Hotel

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