We stayed at Chapa Garden for one night and we were very disapointed. At first, we booked a room in this hotel, because their reputation was to organize very nice personalized trekking around Sapa just for their customers. Indeed we were sent a document called "Sapa Trekking Experience" explaining their offer.
We arrived in Sapa with a night train and we were picked-up by a mini-van from the hotel (12 dollars per person). The pick-up was very badly organized (3 persons more than the number of seats available and we had a tiring trip to Sapa. When we arrived in the hotel at 6 am in the morning, our room was not ready and we had to wait a little bit. No big issue, if the owner would have offered to us a drink or light breakfast as other hotels are used to do in Vietnam We had a very expensive breakfast in their restaurant (20 euros) and our room was ready at 11 am. Our room was ok, but the bathroom was disguting (moulded joint, the floor had not been cleaned properly...). We were really disappointed with the standard offered for the price (90 euros for one night, this price is the one for a luxury 4 stars hotel in Vietnam).
The worst part of the Chapa Garden experience was the trekking they organized for us: no advice, no choice and we had to go for a very touristic trekking that we paid 3 times more than in other hotels. Our guide was ok, but we had to buy some things in the village to her sister (forced sale). We wanted a very not touristic experience and we were really disappointed.
If you want a good experience in Sapa and get great value, you should better avoid Chapa Garden: it used to be a good hotel, but the current owner is very rude and not customer-centric.
My worst hotel in Vietnam...
- Official Description (provided by the hotel):
- Cha Pa Garden Boutique Hotel & Spa is the first hotel of its kind in the town of Sapa and provides a breathing space only 50 m from the busy market. Guests are welcomed to comfortable rooms and friendly service in this beautifully renovated French villa.The restaurant is making great both local and western dishes, and our green garden is unique in center town. ... more less
- Also Known As:
- Cha Pa Garden Boutique Hotel Sapa
- Cha Pa Garden Boutique Hotel And Spa