The room was one of the better doubles we found in Vietnam, big with a desk and a nice en suite. Great location if you do want to stay in touristy Sapa centre.
Can't vouch for the food (the restaurant didn't have a single customer in the two nights we were there actually) but their coffee was good. There was a free welcome drink. Staff were very friendly, put us on a bus to Dien Bien Phu and answered any other questions we had effectively.