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“Awesome view in bedroom.” 3 of 5 stars
Review of Holiday Sapa Hotel

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Holiday Sapa Hotel
Ranked #42 of 52 Hotels in Sapa
Nonthaburi, Thailand
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Awesome view in bedroom.”
3 of 5 stars Reviewed November 10, 2012

The Hotel was Located on the main road. It was easy to access. I recommend you request the room with valley view. Some standard room no window. The breakfast is not variety but the view at the restaurant is awesome. I could check in room about 8:30. (before schedule) However, no bathroom service after check out. You knew the train to Hanoi started 19:00. You can walk to the lake or market in the city. There is a map at reception staff. The room was pretty clean and staff was not friendly. There were 2 computers for internet at the lobby hotel but the Internet was very slow.

Room Tip: I recommend you request the room with mountain view. Some room no window.
See more room tips
  • Stayed September 2012, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank youneverwalkalone555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kangaroo_koo, Owner at Holiday Sapa Hotel, responded to this review, September 5, 2015
Dear Valued Customers,
Warmest greetings from Holiday Sapa Hotel!
firstly, we would sincerely thank you to all of the customers who have used our hotel's services and we are also very grateful to all of the customers who have left the feedback about our hotel on tripadvisor to sharing you ideas after your trip. Your comment about our hotel are positive or either negative aspects also are valuable feedback for us!
after the board meeting hotel and consider carefully all the customer reviews on TripAdvisor and a realistic assessment of hotel which we collected directly at the hotel, the hotel owner has launched a revolutionary decision. next time we will accelerate the replacement of all the old equipment of the hotel with the latest equipment, the most modern and at the same time we will expand the recruitment of new personnel to the big cities to fill the gaps in personnel that we are facing and we will periodically recurring training for older workers are currently working to improve the skills of employees.
we are launched the strongest commitment to all customers who was stayed, is staying, and would stay at the holiday sapa hotel that we were determined to change, to do it again and we are looking forward to get your support, cooperation and help from all of our dearest client.

Many Thanks and Best Regard
Nguyen Thi Hoi/Mrs
The Hotel Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

214 reviews from our community

Traveler rating
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    27
See reviews for
38
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Vietnamese first
  • Any
English first
Melbourne, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed October 29, 2012

Stayed at this hotel for 3 days while in Sapa. The staff were friendly and helpful, the rooms large and clean. Breakfast buffett was just ok. Breakfast selection wasn't very varied and the same dishes were offered everyday. Amazing views from the balcony! Would certainly stay here again.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank cruiseaddict06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kangaroo_koo, Owner at Holiday Sapa Hotel, responded to this review, September 5, 2015
Dear Valued Customers,
Warmest greetings from Holiday Sapa Hotel!
firstly, we would sincerely thank you to all of the customers who have used our hotel's services and we are also very grateful to all of the customers who have left the feedback about our hotel on tripadvisor to sharing you ideas after your trip. Your comment about our hotel are positive or either negative aspects also are valuable feedback for us!
after the board meeting hotel and consider carefully all the customer reviews on TripAdvisor and a realistic assessment of hotel which we collected directly at the hotel, the hotel owner has launched a revolutionary decision. next time we will accelerate the replacement of all the old equipment of the hotel with the latest equipment, the most modern and at the same time we will expand the recruitment of new personnel to the big cities to fill the gaps in personnel that we are facing and we will periodically recurring training for older workers are currently working to improve the skills of employees.
we are launched the strongest commitment to all customers who was stayed, is staying, and would stay at the holiday sapa hotel that we were determined to change, to do it again and we are looking forward to get your support, cooperation and help from all of our dearest client.

Many Thanks and Best Regard
Nguyen Thi Hoi/Mrs
The Hotel Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
65 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 29, 2012

Was a bit apprehensive after reading some of the reviews. The room is OK, basic and clean. There was hot water, but you have to wait a while, ie let the shower ran for a while. There is 1 bathroom for clean-up before taking the night train to leave Sapa. The guys were able to use the WC to bathe.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank zzzSleepyzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kangaroo_koo, Owner at Holiday Sapa Hotel, responded to this review, September 5, 2015
Dear Valued Customers,
Warmest greetings from Holiday Sapa Hotel!
firstly, we would sincerely thank you to all of the customers who have used our hotel's services and we are also very grateful to all of the customers who have left the feedback about our hotel on tripadvisor to sharing you ideas after your trip. Your comment about our hotel are positive or either negative aspects also are valuable feedback for us!
after the board meeting hotel and consider carefully all the customer reviews on TripAdvisor and a realistic assessment of hotel which we collected directly at the hotel, the hotel owner has launched a revolutionary decision. next time we will accelerate the replacement of all the old equipment of the hotel with the latest equipment, the most modern and at the same time we will expand the recruitment of new personnel to the big cities to fill the gaps in personnel that we are facing and we will periodically recurring training for older workers are currently working to improve the skills of employees.
we are launched the strongest commitment to all customers who was stayed, is staying, and would stay at the holiday sapa hotel that we were determined to change, to do it again and we are looking forward to get your support, cooperation and help from all of our dearest client.

Many Thanks and Best Regard
Nguyen Thi Hoi/Mrs
The Hotel Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 21, 2012

Stayed here for 2 nites while travelling to Sapa for our trekking trip..... We were lucky to be given mountain view rooms, and I really feel like in a cottage stay! Nearby hotel has got alot of nice eating places, you will not get hungry staying here.

Wifi is only available in the lobby, and breakfast is really so-so, nothing fantastic besides the room and location.

  • Stayed June 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank iBaby63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kangaroo_koo, Owner at Holiday Sapa Hotel, responded to this review, September 5, 2015
Dear Valued Customers,
Warmest greetings from Holiday Sapa Hotel!
firstly, we would sincerely thank you to all of the customers who have used our hotel's services and we are also very grateful to all of the customers who have left the feedback about our hotel on tripadvisor to sharing you ideas after your trip. Your comment about our hotel are positive or either negative aspects also are valuable feedback for us!
after the board meeting hotel and consider carefully all the customer reviews on TripAdvisor and a realistic assessment of hotel which we collected directly at the hotel, the hotel owner has launched a revolutionary decision. next time we will accelerate the replacement of all the old equipment of the hotel with the latest equipment, the most modern and at the same time we will expand the recruitment of new personnel to the big cities to fill the gaps in personnel that we are facing and we will periodically recurring training for older workers are currently working to improve the skills of employees.
we are launched the strongest commitment to all customers who was stayed, is staying, and would stay at the holiday sapa hotel that we were determined to change, to do it again and we are looking forward to get your support, cooperation and help from all of our dearest client.

Many Thanks and Best Regard
Nguyen Thi Hoi/Mrs
The Hotel Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tavira, Portugal
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed October 19, 2012 via mobile

Make sure you get a room with a view, otherwise don't stay here. Staff are ok. Breakfast is ok, but less good than than that offered in another hotel only a few hundred meters away ( it's about the presentation, cleanliness, general atmosphere)
This place can't be very old but already has a tired feel. My room was a good size, sheets clean. The bathroom had a shower with plenty of hot water but no shower curtain so water was everywhere. The wiring was interesting. A few bare wires in places and hard to get my adaptor to stay in the wall. The room key had to be inserted for power, mine wouldn't make a connection without being wedged in place with a shampoo bottle!
Lots of potential but I wouldn't come back unless the improved

  • Stayed October 2012
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Sarahp12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kangaroo_koo, Owner at Holiday Sapa Hotel, responded to this review, September 5, 2015
Dear Valued Customers,
Warmest greetings from Holiday Sapa Hotel!
firstly, we would sincerely thank you to all of the customers who have used our hotel's services and we are also very grateful to all of the customers who have left the feedback about our hotel on tripadvisor to sharing you ideas after your trip. Your comment about our hotel are positive or either negative aspects also are valuable feedback for us!
after the board meeting hotel and consider carefully all the customer reviews on TripAdvisor and a realistic assessment of hotel which we collected directly at the hotel, the hotel owner has launched a revolutionary decision. next time we will accelerate the replacement of all the old equipment of the hotel with the latest equipment, the most modern and at the same time we will expand the recruitment of new personnel to the big cities to fill the gaps in personnel that we are facing and we will periodically recurring training for older workers are currently working to improve the skills of employees.
we are launched the strongest commitment to all customers who was stayed, is staying, and would stay at the holiday sapa hotel that we were determined to change, to do it again and we are looking forward to get your support, cooperation and help from all of our dearest client.

Many Thanks and Best Regard
Nguyen Thi Hoi/Mrs
The Hotel Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ft.worth..tx.
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 14, 2012

I really liked this horel. The room was so cute ,with a fireplace, Too bad it wasn:t colder so I could use it. It felt like a mountain lodge.The restaurant is very nice also. I got in on the real early train,and they let me get in the room very early..This town was one of my favorite places in Vn. The whole surrounging area was beautiful. The restaurants were great.

Room Tip: There is a good restaurant real close,endorced by Lonlu Planet. It had pasta, I was so excited after...
See more room tips
  • Stayed September 2012, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Inga S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kangaroo_koo, Owner at Holiday Sapa Hotel, responded to this review, September 5, 2015
Dear Valued Customers,
Warmest greetings from Holiday Sapa Hotel!
firstly, we would sincerely thank you to all of the customers who have used our hotel's services and we are also very grateful to all of the customers who have left the feedback about our hotel on tripadvisor to sharing you ideas after your trip. Your comment about our hotel are positive or either negative aspects also are valuable feedback for us!
after the board meeting hotel and consider carefully all the customer reviews on TripAdvisor and a realistic assessment of hotel which we collected directly at the hotel, the hotel owner has launched a revolutionary decision. next time we will accelerate the replacement of all the old equipment of the hotel with the latest equipment, the most modern and at the same time we will expand the recruitment of new personnel to the big cities to fill the gaps in personnel that we are facing and we will periodically recurring training for older workers are currently working to improve the skills of employees.
we are launched the strongest commitment to all customers who was stayed, is staying, and would stay at the holiday sapa hotel that we were determined to change, to do it again and we are looking forward to get your support, cooperation and help from all of our dearest client.

Many Thanks and Best Regard
Nguyen Thi Hoi/Mrs
The Hotel Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed September 26, 2012

We booked a tour to Sapa through Vega Travel choosing to stay in a hotel of their arrangement and ended up with the Holiday Sapa Hotel. We arrived very early in the morning and thankfully a room was available immediately. The rooms are very large and but were not adequately heated. The bed was uncomfortable. The shower had a large bath with no shower curtain and a big sign pointing at you saying do not use the bath because Sapa is in the dry season. The room was clean but was of poor quality. The caps on the beer in the fridge were corroding. We heard some sort of small animal scratching around in the ceiling above our bedroom while trying to get to sleep. This all sounds quite bad but the rooms were overall ok. They had two flat screen televisions. The view from the massive shared balcony was fantastic provided the clouds cleared momentarily. The breakfast was very average. I ended up using their sandwich toaster to make toasted cheese and ham sandwiches for breakfast. After we had checked out in the morning we did a tour and when we arrived back the staff were happy to let us have a shower although the dedicated shower for checked out guests was quite filthy. If I went back to Sapa and had the choice I would look for alternative accommodation.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank graykieran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kangaroo_koo, Owner at Holiday Sapa Hotel, responded to this review, September 5, 2015
Dear Valued Customers,
Warmest greetings from Holiday Sapa Hotel!
firstly, we would sincerely thank you to all of the customers who have used our hotel's services and we are also very grateful to all of the customers who have left the feedback about our hotel on tripadvisor to sharing you ideas after your trip. Your comment about our hotel are positive or either negative aspects also are valuable feedback for us!
after the board meeting hotel and consider carefully all the customer reviews on TripAdvisor and a realistic assessment of hotel which we collected directly at the hotel, the hotel owner has launched a revolutionary decision. next time we will accelerate the replacement of all the old equipment of the hotel with the latest equipment, the most modern and at the same time we will expand the recruitment of new personnel to the big cities to fill the gaps in personnel that we are facing and we will periodically recurring training for older workers are currently working to improve the skills of employees.
we are launched the strongest commitment to all customers who was stayed, is staying, and would stay at the holiday sapa hotel that we were determined to change, to do it again and we are looking forward to get your support, cooperation and help from all of our dearest client.

Many Thanks and Best Regard
Nguyen Thi Hoi/Mrs
The Hotel Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Sapa Hotel

Property: Holiday Sapa Hotel
Address: 016 Muong Hoa Street, Sapa, Vietnam
Location: Vietnam > Lao Cai Province > Sapa
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Sapa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Sapa Hotel 3*
Number of rooms: 70
Official Description (provided by the hotel):
Holiday Sapa Hotel is the one of the best hotel in sapa!!! ... more   less 
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Also Known As:
Royal View Sapa
Hotel Royal View

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