We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (536)
Filter reviews
536 results
Traveler rating
102
214
132
56
32
Traveler type
Time of year
LanguageAll languages
More languages
102
214
132
56
32
Show reviews that mention
All reviewsgreat viewhuge bedroom with mountain viewbuffet breakfastspacious roomtrain ridethe main streetnice breakfastvalleycloudsfansipan
Filter
Updating list...
315 - 320 of 536 reviews
Reviewed November 23, 2010

Looking out the from the room patio, one could easily mistake the mountain view for somewhere in the Swiss Alps. Ok, minus the snow and the fact that it's lush green forest and the unmistakable terraced fields of rice. Beautiful none the less and maybe even more so. Loved the staff and accommodations, bed was a bit stiff but the modern rain shower more than made up for it. Would definitely recommend and come back. Location was very convenient.

  • Stayed: November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TravelerThai01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2010

I checked it our whilst staying at SAPA botique, its fabulous! rooms were great im not sure what all the negative comments are about!! construction is over a long time ago. Its on the pricier side of SAPA but the views are incredible. try and get a good deal. dont worry about booking before you get to SAPA if hotel not available there is plenty of good options.mountain view is great and only $US20!!!

  • Stayed: October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank knoxyMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HieuBamboo, Manager at Bamboo Sapa Hotel, responded to this reviewResponded October 28, 2010

Dear Knoxy!
Thank you for staying at Bamboo Sapa Hotel. I hope your next trip will be longer, please let other knows about our hotel.
Your Sincerely
To Ba Hieu - tobahieu@gmail.com
(Hotel Manager)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2010

We enjoy our stayed for 2 nights. The weather was cool at night and there were strong mist when we arrived in the evening. The next day activity was 12 km trek walk to view the padi terrace in the village. The view from the room was good with mountain scenery.The hotel does not have lift and need to walk using staircase. Location wise of the hotel is convenient to shops, market and easily can find food everywhere.

  • Stayed: October 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank calliewong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HieuBamboo, Manager at Bamboo Sapa Hotel, responded to this reviewResponded October 28, 2010

Dear Callie! Thank you very much for you comments, it's our pleasure to serve you and make your trip always memorable.
Best regards,
To Ba Hieu - tobahieu@gmail.com
(Hotel Manager)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2010

We booked only a few days before and this seemed to be the only hotel with availability (at least through Trip Advisor) so we snapped it up. We decided to pay extra for the superior room as it was supposed to have one king size bed and one single bed, a large sitting area with chairs, wireless internet, heating and radio. It had none of these.

We'd arranged a train station pick-up which turns out to be a mini bus which sits idle at the station for 1.5 hours for no apparent reason and then collects about 12 locals who are all screaming and would you believe vomiting, all the way up the mountain. We arrived to a rude and useless reception staff (and no welcome drink) who took $5 each from us to have a sub-standard breakfast in dining room looks a bit like a prison, but with far less atmosphere. We decided not to have our included breakfast the next morning but rather went out to a local cafe for omelets and mango juices.

We walked up to our room on the 4th floor (no lifts) in the old section of the hotel to be presented by a very cute room, however lacking all the comforts we paid for. Internet did not work. There was no living area (there was one chair). Room was freezing and we couldn't figure out how to use the gas heater and were unable to call reception to find out because there was no book in the room with instructions on anything and we couldn't be bothers hiking to reception for help. When we finally asked reception they said it wasn't switched on until November. Obviously. Not.

The shower was so weak. I had to wash my hair in the basin and the only way to lock the room when you were in it, was with the key, which felt a bit unsafe to me in case there was a fire. The cleaning staff started shouting at each other in the stairwell at about 6am and there were dogs howling outside all night. Rooms not s well sound-proofed. The front desk staff were unhelpful. We had to beg for a map and guidance on what to do during the day. They had an excuse for everything that wasn't as described on the website "There is a safe at reception. There is internet at reception. We removed that chairs from your 'living area' to make the room bigger (and effectively remove the living area you're paying for)."

The 4 flights of stairs would not be suitable for anyone with respiratory problems or disabilities.

Aside from the poor service and inability to deliver on what was described, the room was cute and the view was sensational. Probably not worth the $75/night we paid though. If you are considering staying there because nothing else is available, do a bit of research on the new section of the hotel. Maybe rooms in this section actually deliver on what they promise.

  • Stayed: October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Bouncylipp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2010

Well managed, clean hotel in the quiet part of town away from the more touristy parts of Sapa.

Rooms are large and view from the rooms is stunning. Furniture and equipment is as could be expected from a Vietnamese mid-range hotel. Large ugly and uncomfortable chairs and a mattress hard as cement.

Reception staff is efficient, but in no way welcoming or accomodating. Breakfast is OK!!

Stayed: October 2010, traveled with friends
Thank mwestermann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HieuBamboo, Manager at Bamboo Sapa Hotel, responded to this reviewResponded October 23, 2010

Thank you very much for your review and hope see you again in our hotel.
Best regards
To Ba Hieu - tobahieu@gmail.com
(Hotel Manager)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews