We just spend to nights at Sapa Queen Palace Hotel. First of all, we enjoyed the very cosy and familar atmosphere with a lot of well-prepared and taste food and somehow it was always ready when we were ready. The staff was very friendly and service-minded and our host was very concerned about our well-being. Thye prepared some good sightseeing tours. The best one was through the nearby villages. The weather was not on our side, so we had to spend more time on the room than we expected. The room became very cold and there was no good heating. Big room, though, nice bed and hot water in the shower.