We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Chau Long hotel” 4 of 5 bubbles
Review of Chau Long Sapa Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Chau Long Sapa Hotel
Ranked #25 of 65 Hotels in Sapa
Singapore, Singapore
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Chau Long hotel”
4 of 5 bubbles Reviewed June 12, 2013

I stayed for 1 night in the hotel, its fantastic hotel. Keep in mind there are some construction going on the side of hotel so its noisy. Otherwise everything is very good about this hotel. Good view of the valley. I enjoyed my stay at the hotel. Lots of facilities. I am writing this while waiting in the changing room which has shower facilities with free towel, free internet with 4 desktop computers.

Room Tip: Ask for room on 6th floor & behind one & not near the lift or staircase as lots of traffic
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank frmsgp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nguyen H, Public Relations Manager at Chau Long Sapa Hotel, responded to this review, July 2, 2013
Dear frmsgp,

Thank you for staying with us, on behalf of Chau Long Sapa Hotel I would like to express our sincerely thanks for your feedback

We - Chau Long Sapa Hotel - are more than happy to know that you really enjoyed your stay at our hotel and services as well. We noticed your mentioned issue concerning the construction

Once more time, thank you for choosing Chau Long Sapa Hotel and we look forward to welcoming you back

Last but not least, we highly appreciate your recommendation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

560 reviews from our community

Traveler rating
    135
    253
    115
    39
    18
See reviews for
105
221
24
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Vietnamese first
  • Any
English first
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed June 11, 2013

We stayed at this hotel for 3 nights, very nice, great breakfast, however when we arrived at 6.30 in the morning after the overnight train we were told that we could not check in until 12.00 noon, my husband was not impressed as he suffers with a bad back, as we were led to believe that we had an early check in, I called our travel agent innsqigon and it was fixed immediately and were we in a room before 8.00pm so I guess before you go ensure you do have an early check in and also,as the train does not got until 7.30 pm on the return to Hanoi ensure you can keep the room until 5.00pm. Apart from those few problems the hotel was great breakfast was really nice a lot to choose from. Views from our room were really great the new building next door did not effect our view at all. Recommend

  • Stayed June 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Lyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nguyen H, Guest Relations Manager at Chau Long Sapa Hotel, responded to this review, July 2, 2013
Dear Lyn H,

Thank you for staying with us, on behalf of Chau Long Sapa Hotel I would like to express our sincerely thanks for your feedback

We - Chau Long Sapa Hotel - are more than happy to know that you really enjoyed your stay at our hotel and services as well

Once more time, thank you for choosing Chau Long Sapa Hotel and we look forward to welcoming you back

Last but not least, we highly appreciate your recommendation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed June 7, 2013

We stayed four nights at this hotel and it was an absolute joy. Being situated on the side of a mountain the views from our room, and also the excellent restaurant reminded us of locations in Austria and Bavaria - minus the snow. They do occasionally get snow here in winter , so take warm clothes if you are visiting at that time of year. The staff and service was without fault, and if it look looks rain, umbrellas can be collected at reception. It is a short walk uphill through a shopping precinct to the beautiful lake and cathedral, which is floodlit at night. A large indoor - outdoor market is located at the end of the street near to the hotel so there is no need to arrange transport withing the town area. A hike down to Cat Cat village and waterfall is well worthwhile. A short walk further on, to the remote village of Sin Chai will reveal how these ethnic minority people live their day to day lives. We can recommend this hotel and would stay there again anytime.

Room Tip: Most rooms have an excellent view but a higher one will avoid looking over the roof tops of houses b...
See more room tips
  • Stayed May 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank neville g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nguyen H, Public Relations Manager at Chau Long Sapa Hotel, responded to this review, June 9, 2013
Dear neville g,

We are more than happy to know that you satisfied with Chau Long Sapa Hotel and services during your stay. And we thank for choosing Chau Long Sapa Hotel for your stay

We do hope that your stay in Sapa will be the highlight of your trip to Vietnam, and we do hope to welcome you back in the near future

Once more time, thank you for staying with us and we appreciate for any recommendation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed June 7, 2013

Sapa was a true highlight of our month in Vietnam. This hotel is in an excellent location for restaurants and the market and it is for that reason it rates high. It seems a lot of bus tours stay here but the staff is helpful and the views are terrific. Beware however as they have just started construction right next door. Not sure what they are building or how long it will take but if it is more than a few stories high the view could be partially compromised. Still one of the better options in town.

Stayed June 2013, traveled as a couple
Helpful?
Thank Dun_00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nguyen H, Public Relations Manager at Chau Long Sapa Hotel, responded to this review, June 9, 2013
Dear McD1959_13,

On behalf of Chau Long Sapa Hotel, I would like to express our sincerely thanks for staying with us

We are very pleased to know that in general you are happy with our services during the stay. I am pleased to inform that the owner of construction site committed that any complaint concerning the noise will be stopped immediately

Once more time, thank you for choosing Chau Long Sapa Hotel and we would appreciate any recommendation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed May 25, 2013

This was our base before our trek and homestay in Sapa.

At the end of a small alley it is nicely tucked away and feels safe and quite.

The room was large and clean although aging! The view from the balcony was breathtaking.

Breakfast was good.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Brilea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nguyen H, Public Relations Manager at Chau Long Sapa Hotel, responded to this review, June 9, 2013
Dear Brilea,

On behalf of Chau Long Sapa Hotel, I would like to express our sincerely thanks for staying with us and your sharing experience

We are more than happy to know that you really enjoyed your stay with our services, and do hope to welcome you back at the soonest

Once more time, thank you for choosing Chau Long Sapa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Macquarie, Australia
Level Contributor
140 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 bubbles Reviewed May 15, 2013

We were booked here as part of a tour so have no idea what we actually paid for this hotel. I assume it was not expensive! We also had only one night here so did not get to experience the full range of facilities.

However.....what we liked was...

- our group had 4 rooms. We were all put adjacent to one another which is actually quite rare.
- we were allocated the 7th floor, and our 4 rooms were together by themselves which gave us a shared balcony with the most amazing views.
- the beds were really comfortable.
- we stayed in April. It was quite cold but we did not need any heating on in the room (although the Heater was available).
- the breakfast was very good with a large variety.
- the location was very good with many restaurants and massage places a very easy walk, and most of all...
- this hotel has a huge lounge area. Tours to Sapa arrive early in the morning with a late departure on the overnight trains. This huge lounge area has shower facilities (and clean towels), a bar, comfortable lounges, wifi access, and computers if you need to wait and freshen up for your train departure.

It's not a 5 star hotel by any means and the hotel is a little dated. The stairs have seen better days. But...I would have been more than happy to spend another day (and another night) in this hotel in beautiful Sapa.

  • Stayed April 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank beachykeen70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nguyen H, Public Relations Manager at Chau Long Sapa Hotel, responded to this review, May 16, 2013
Dear beachykeen700,

On behalf of Chau Long Sapa Hotel, I would like to express our sincerely thanks for staying with us and shared experience

We are happy to know that in general, you are happy to stay with us and we do hope that your stay at Chau Long Sapa Hotel would be a highly of your trip to Vietnam

Once more time, thank you for choosing Chau Long Sapa Hotel and we look forward to welcoming you back

Last but not least, we highly appreciate your recommendation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed May 11, 2013

Sapa is a town that is built on steep hills so access to local restaurants and shops after a day of trekking is important. The Chau Long hotel is truly in the heart of the action. When you exit the hotel there is a walk up a short hill and you are on the main street. Restaurants, shops, even a small bakery around the corner. Our room was on the 5th floor which is in an excellent location for the hotel. We were steps from both the stairs and the elevator. The staff was amazingly helpful and the large lounge/internet area was a great place to relax at the end of our last day prior to leaving to catch the train back to Hanoi.. The room was large and spacious and had a balcony that provided a wonderful views of the surrounding landscape. Breakfast was good but average and was certainly plentiful. The spa provided some much needed relaxation after some reasonably strenuous days and the staff went out of their way to make sure we were pleased with the services....the spa is definitely value for money.

Room Tip: Would definitely recommend a room on the 5th floor.
See more room tips
  • Stayed April 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Rita0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nguyen H, Public Relations Manager at Chau Long Sapa Hotel, responded to this review, May 12, 2013
Dear Rita0001,

On behalf of Chau Long Sapa hotel I would like to express our sincerely thanks for staying with us and your nice experience during your stay as well

We are very happy that you really enjoyed your stay and happy will our services: room, staffs, foods, spa.. especially the view from balcony.

Once more time, thank you for choosing Chau Long Sapa Hotel and we look forward to welcoming you back at the soonest

Your recommendation is highly appreciated
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sapa hotels
0.3 mi away
Sapa Dragon Hotel
Sapa Dragon Hotel
#1 of 65 in Sapa
5.0 of 5 bubbles 278 reviews
0.1 mi away
Sapa Luxury Hotel
Sapa Luxury Hotel
#16 of 65 in Sapa
4.5 of 5 bubbles 494 reviews
0.1 mi away
Sapa Unique Hotel
Sapa Unique Hotel
#9 of 65 in Sapa
4.5 of 5 bubbles 594 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Sapa Paradise View Hotel
0.2 mi away
Victoria Sapa Resort and Spa
0.1 mi away
Amazing Hotel Sapa
Amazing Hotel Sapa
#18 of 65 in Sapa
4.0 of 5 bubbles 184 reviews
Show Prices
Show Prices
Show Prices

Been to Chau Long Sapa Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chau Long Sapa Hotel

Property: Chau Long Sapa Hotel
Address: 24 Dong Loi Street, Sapa 21000, Vietnam
Location: Vietnam > Lao Cai Province > Sapa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#12 Spa Hotel in Sapa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chau Long Sapa Hotel 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
Chau Long Sapa Hotel 2 is still the best location in Sapa, thus all the rooms freshly renovated (new floor + beds + flat TV) you will have a breathtaking view to the mountains and Muong Hoa Valley on your private balcony. The hotel offers free Internet facilities for its guests and also have the best tours and trekkings in Sapa area with local guides. Come see by yourself and experience the difference. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia and Ctrip TA so you can book your Chau Long Sapa Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chau Long Hotel Sapa
Chau Long Sapa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing