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“Great people , Great place”

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Sapa Paradise Hotel
Ranked #55 of 68 Hotels in Sapa
Pauanui, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great people , Great place”
Reviewed December 1, 2013

Communication with the hotel was really excellent , with them arranging transport to and from Lao Cai and also train tickets back to Hanoi. Upon arrival we were given a free upgrade to the VIP suite . On the day we left we were given a free late checkout , as we were catching the evening train . The breakfasts were excellent . The staff were also very helpful with information about local activities .We recommend this hotel.
Ken & Kathy - Pauanui Beach , New Zealand

Room Tip: Back from the street might be better in high season , but no problems at all at the time we were the...
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  • Stayed November 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kenandkathy2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
liestal
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 20, 2013

When do you realize, that a hotel offers top service in foreign country, where you do not know habits, language, etc? If something unexpected happens to you and you get trustfully supported in the best way. Actually we forgot our passports at Sapa Paradise hotel and realised it on the way Hanoi (12-hours one way). Hotel Manager organised, that somebody (known by him) who travelled to Hanoi, brought them to our Hotel in Hanoi personally. This was outstanding service.

Everything else was to our full satisfaction, too. Hotel is very new (opened in May 2013), which offers a certain value, too, of course.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
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Helpful?
2 Thank joel f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 18, 2013 via mobile

We stayed for 4 nights in total. Good points were the rooms were large, super clean and modern - with a very comfortable bed. Only a 5 minute walk into the main street with restaurants and shops. Good inclusive breakfast, menu options in the week and there was a buffet breakfast on Sunday. The staff were friendly, but not as good as we had experienced elsewhere - but maybe that is just because we have been spoilt by excellent service in other hotels during our stay in Vietnam.

We booked the Sunday market tour with the hotel which was great value for money and we really enjoyed it. We also booked a mini bus pick up from the train station on arrival with the hotel, for which the driver insisted we pay him and overcharged us - but the hotel were very good and resolved the matter, refunding the additional money charged in error.

Overall a good base in Sapa with excellent rooms.

Stayed November 2013, traveled as a couple
Helpful?
1 Thank Andy and Lindsa... W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sapa, Vietnam
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 23, 2013

Booked in early evening - ưet and cold after bike ride from Lao Cai! Róoms luxurious - clean, cômfortable beds ưith electric blankets, kettle ưith frêe tea and coffee, complementary ưater, lảrge bathroom ưith shower, large TV and cọmputer ưith free ưifi. Staff very helpful & friendly. Highly recommended!

Room Tip: Not checked out othẻr facilities yet. Róoms at front have small balconies and good view over square...
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  • Stayed October 2013, traveled with family
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Helpful?
Thank Jill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 22, 2013

We stayed in this hotel with my friend for 4 days and it was really luxury stay. The hotel is new and everything is clean and nice. Especially amazing soft beds and huge bathroom. There was a kettle in the room and we also got every day free tee. There was also big LCD TV in the room. Management of the hotel is really helpful and try to advice their guest. The manager Quyen was really nice to us and tried to help us with everything. Really luxury and friendly place to stay in Sapa...Thanks!

  • Stayed September 2013, traveled with friends
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Helpful?
Thank Michaela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 19, 2013

We stayed in Sapa a short time and this hotel has been nothing less than perfection. They picked us up with a complimentary bus from the train station, were very kind to allow us an early check it as we were weary from our overnight train ride. Offerred competitive tours - which we took up, and overall were professional in every aspect.

Very clean room, large comfy beds.

Hotel is close to all the action. Highly recommended.

  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
147 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed October 17, 2013

We stayed here while in Sapa and were impressed with the quality of this hotel ...Soft luxury beds ,large very clean room with every thing we needed .....Complimentary water , a kettle to make tea and coffee ,a safe ,a mini bar and small refrigerator ...We had a room with a balcony and our television was big and worked well ,so we were able to get news while in Sapa . The staff were friendly and helpful ..Things like a shoe cleaner and free umbrellas were also helpful.. Air conditioning was excellent as it was warm at times...... I think this is a great hotel ...

Room Tip: We loved the room with a view .
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  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Erica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sapa Paradise Hotel

Property: Sapa Paradise Hotel
Address: 014, Thach Son, Sapa 9999, Vietnam
Location: Vietnam > Lao Cai Province > Sapa
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #55 of 68 Hotels in Sapa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sapa Paradise Hotel 3*
Number of rooms: 25
Official Description (provided by the hotel):
Located in the center Sapa town, at the foot of Ham Rong Mountain, opposite to Van Hoa Park, Sapa Paradise is designed with elegant architecture, equipped with quality amenities inspired by the climate and the architecture of Sapa. The hotel has 25 tasty rooms with 3 major categories Superior, Deluxe and VIP. ... more   less 
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