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“Excellent stay at Sapa Unique Hotel ”
Review of Sapa Unique Hotel

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Sapa Unique Hotel
Ranked #12 of 68 Hotels in Sapa
Certificate of Excellence
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Excellent stay at Sapa Unique Hotel ”
Reviewed November 10, 2013 via mobile

Have to agree with the previous reviews. We had a wonderful stay at the centrally located Sapa Unique Hotel. We did the cooking class, had an amazing view from our balcony, and Nam was fantastic even providing us with a picnic for the train back to Hanoi. Would definitely recommend for the future.

Stayed November 2013, traveled as a couple
Helpful?
Thank Rcjs2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viet l, Owner at Sapa Unique Hotel, responded to this review, November 23, 2013
Dear Rcsj,
Thank you most kindly for posting your brief and extremely positive feedback following your stay with us at Sapa Unique Hotel.

The entire Sapa Unique Hotel Team is delighted to read that we have exceeded your expectations and that the daily trainings we are providing has made your stay a memorable one to remember. We do believe in customer satisfaction and that you would highly recommend our property is our biggest reward.

Hoping to be able to welcoming you and and your friends back one day in the near future, we remain

with best regards from Sapa Unique Hotel
sapauniquehotel@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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620 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
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English first
Leipzig, Germany
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 9, 2013

We stayed at Sapa Unique for 2 nights late Oct 2013.

The hotel standard was ok, beds are comfortable, room is clean and well sized- but the best about it were the view from the balcony (I think every room in this hotel has that balcony including view, we had a room on 5th of 6 floors), the heating blankets in the beds (definitely needed as temperature at night is very low in these days) and of course the excellent service.

We arrived in the morning and could have an early check in - great. After that, Viet advised us to do some walking around on our owns. We have seen people with guides in those areas which is absolutely not necessary (means this hotel will not sell u anything you don't need). Next day we did a private hiking tour booked through the hotel, which was an overall great experience. The guide spoke fluent english and had a good knowledge and the tour was mostly not very touristic as promised. Last day we more or less hung around in the lobby with other customers (but you could definitely do a hiking on your departure date as shower room can be used even after check-out) - Mr. Viet and Mr. Nam (be honest - those are not your real names! ;)) and all of their colleagues were very hospitable - offered tea and good company.

Free cooking class, fruit every night served to your room and a great sandwich for your journey back make this stay even more memorable!

I definitely recommend this hotel!

Room Tip: Go for the upper levels, but the lower ones might still be fine.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amixie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viet l, Owner at Sapa Unique Hotel, responded to this review, November 23, 2013
Dear Ms. Amixe,
On behalf of Sapa Unique Hotel Management and staff, I would like to extend our sincere Thank you for choosing our hotel for your esteemed stay .

It is with regret that your stay with us was not to your expectations and we would like to assure you that the points you raised, have been taken seriously by our management team and the issues that you mentioned will be acted upon.

Again, thank you for your time for posting your constructive feedback and your comments. We look forward to welcoming you back to our hotel and we will make the utmost effort that your stay will be warm, comfortable and enjoyable.
Best regards,
Viet and Nam
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Ruhrgebiet
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 6, 2013 via mobile

WE were lucky to enjoy sunny weather in Nov in Sapa. The Hotel, its Great Restaurant and the incredible friendly staff made it a perfect stay! The owners made us Feel home!
Do Not miss the free cooking class in the Restaurant and stay for more! The walking Tours were excellently organized and if you have a Choice in your guide...go for Lisa. Very good English skills and nice personality!
Pick up from and Return to the Train Station, a room to take a shower, Even before check in and After Check Out...What else would WE have wanted?! Prices are more than reasonable!

Stayed November 2013, traveled as a couple
Helpful?
1 Thank Ru H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viet l, Owner at Sapa Unique Hotel, responded to this review, November 23, 2013
Dear Ru H,
Thank you for choosing Sapa Unique Hotel as your place to stay while in Sapa and for posting your positive review.

We are very delighted to hear that you enjoyed your stay with us.

Feedback on how we do is extremely valuable to us, as we continue to strive towards improved services and facilities offered to our guests.

I trust we will see you again soon for another enjoyable and quality stay at Sapa Uniquehotel.
Sapa Unique Hotel Team,
sapauniquehotel@gmail.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 5, 2013 via mobile

We stayed at sapa unique for two nights. The room was clean and staff were always friendly. The brought us every evening fresh fruits to our room (for free!!!!). We also did the (it was for free too) cooking class (how to make fresh spring rolls ). The cooking class is every evening and the meal changes every day!

They also installed air con for heating in the rooms!

Thank you!

Stayed October 2013, traveled as a couple
Helpful?
Thank Babadibu85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart, Australia
1 review
Reviewed November 5, 2013

My girlfriend and I stayed at Sapa Unique hotel in October 2013. Our room was amazing with an open balcony with stunning views of Sapa. The room was very clean and the bed comfortable. What really made our stay was the first rate service provided by Nam and Viet, who run the Hotel. Bus transfers from Lo Cai were arranged for us, great info was provided about SaPa, free cooking classes were included in our stay, breakfast was great, and we were given fresh fruit in our room in the evening. We booked our overnight hike up Mt Fansipan through the hotel, which was run very professionally. When we checked out and took the bus down to Lo Cai we were even given food and drinks complementary. I highly recommend SaPa Unique hotel, Nam and Viet made a lasting impression on us and we recieved the best service of our whole holiday in Vietnam at this hotel. 5 stars!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank davew1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 4, 2013

A lovely experience all round. We had a nice clean room, comfy beds and enough space for the three of us. Bathroom was basic but adequate - Plenty of hot water! Sometimes the bathroom was a bit pongy but nothing shutting the door couldn't fix! The view from the balcony was beautiful and catches the sun for the most of the day which made it all the more pleasant! We did a cookery class on our last evening and regretted not doing the classes on the previous nights of our stay. The management and staff of the hotel were lovely and funny and looked after us well... booking trips for us, recommending other restaurants in town and sending us on our onward journey with fruits and water! We would highly recommend this hotel to anyone visiting Sapa.

Room Tip: I think all rooms have a balcony facing over the valley.
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  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachel N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viet l, Owner at Sapa Unique Hotel, responded to this review, November 5, 2013
Dear Rachel
We all at Sapa Unique Hotel are thankful for the honest and and sincere comments you have posted on Tripadvisor pertaining you your recent stay with us while in Sapa. We are happy that you enjoyed the hotel and our services as well as free cooking class.
We do hope to see you again be able to be of service once you decide to come back to Sapa
Sapa Unique Hotel Team
sapauniquehotel@gmail.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, Scotland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 4, 2013

Although we only stayed for one night at Sapa Unique we both agreed that this was our favourite hotel over the entire three weeks we were in Vietnam. We arrived on a chilly damp morning when the government had decided to switch off the power to the town. We were greeted by Viet who was very apologetic but we thought the hotel looked lovely in candlelight. The room we had was very spacious with a balcony which we are sure would be great in better weather. We even got a free cooking class from one of the chefs in the restaurant that night and had a great breakfast the next morning before our overnight trek. The following day we were welcomed back so that we could freshen up. Finally, before getting the bus back to Lao Cai, we were sent on our way with sandwiches, fruit and water. The level of customer service from Viet, Nam and the rest of the staff is superb. Would certainly recommend this hotel to our friends.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlnSalScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viet l, Owner at Sapa Unique Hotel, responded to this review, November 5, 2013
Dear Aln Salscotland,
Thank you so much for staying at Sapa Unique Hotel and we very much appreciate your words of praise and would thank you for taking your time to share your experience at our hotel on Tripadvisor.
It is great for us to hear that you have enjoyed your stayed and experienced the facilities and serviced offered. We highly appreciate our touching points with well described facilities and food on offer. And importantly the friendliness and and professionalism shown by our staff.
Thank you so much again and hope that we are welcomed you back our hotel again in the future.
All our best wishes to you,
Sapa Unique Hotel Team
sapauniquehotel@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sapa Unique Hotel

Property: Sapa Unique Hotel
Address: 039 Fansipan Street, Sapa, Vietnam
Location: Vietnam > Lao Cai Province > Sapa
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #12 of 68 Hotels in Sapa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sapa Unique Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
We take pride in offering a unique homely experience and friendly personal service that is difficult to find in large hotels. Feel safe and secure in our comfortably furnished authentic Vietnamese style rooms. All have sweeping views of mountains and valleys. Our Panorama Restaurant offers free cooking classes and excellent western and Vietnamese cuisine. We ensure accurate tour information. ... more   less 
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